Tried a third time..

Wednesday, January 7, 2004 by nowayinheck | Discussion: WinCustomize Talk


Well I did what some urged me to do.. And cross referenced my 411 again. But to no avail.. And I have no clue as to how to get in touch with Admin, other then trying to ask for help from here.

It still tells me that im a level 2 user..
Oh well.. I tried y'all.. Thanks Gimp
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WOM
Reply #1 Wednesday, January 7, 2004 8:50 PM
You can email an admin.

https://www.wincustomize.com/index.asp?Cmd=about

Pick one and click on their name.

Or wait till one sees this thread.



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yrag
Reply #2 Wednesday, January 7, 2004 8:54 PM
I'm totally confused with this, but then that never stopped me.

Do you own Window Blinds 4.X?...yes or no



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nowayinheck
Reply #3 Wednesday, January 7, 2004 8:55 PM
Yes I sure do.. IT was purchased from another family member for me. And it is the latest version.. Or so I think anyhow...

Oh and by the way? Your confused.. hehehehe.. So am I..

Thanks... Gimp

Koasati
Reply #4 Wednesday, January 7, 2004 9:01 PM
If purchased by another family member, you'll need to Cross-Reference with the email address that person used.



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yrag
Reply #5 Wednesday, January 7, 2004 9:02 PM
OK...go here https://www.stardock.com/products/sdcentral/ and install SDC. Then go here https://www.stardock.com/support.asp and send for you serial # and download link (both will be sent). You must use the same e-mail that it was bought with.

Hi Randy......




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[Message Edited]

nowayinheck
Reply #6 Thursday, January 8, 2004 1:38 PM
Ok let me ask you all this question..

I read a little while ago, about another user (freeloader as you would call him/her) who was having a somewhat simular problem as I... Said that he/she, had tried to upload information to the site, and was given a run-a-round.. Which I assume was due to the site's hardware problems. Here's my ?...

With in all the confusion, where I tried three times to cross reference my info. And still not coming up with the desired results. Couldn't I have fallen in the cracks with all the server problems from the site? I'm just wondering.. And I'm not looking for any of you who love to "Tounge-lash" People..
I'm serious here.. Iv'e read some of the other messages (threads you call them) ANd I have to say... Alot of you really love to jump on some poor schmuck who isn't "As smart as you"... Jesus, no body can make a mistake around here.. Some of you people are like a pack of wolve's!

Ease up people.. Its not the end of the world because some one needs help... No matter how many times you've had to explain it...

Well thanks for letting me talk.. Now, i'll just sit back and watch how many replies this gets, and see how many of you have a heart, and the rest of you who no nothing more then beat some poor schmuck in the ground! If I had known about some of the people who do have paid subscriptions.. And that you people liked to beat up on someone.. I wouldn't have ever bothered with this site in the first place. Its just now that i've started reading some of the messages, and how many times someone gets beat up. This is not what I would call constructive criticizm.. (sorry can't spell)...

But sense I do have a $20 bill invested, I'd like to get my moneys worth.. or is that a crime too???

Thanks..... Gimp!

Koasati
Reply #7 Thursday, January 8, 2004 1:46 PM

When trying to Cross-Reference your account, are you using the email used to purchase WindowBlinds?

Have you tried the method yrag suggested?





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nowayinheck
Reply #8 Thursday, January 8, 2004 1:49 PM
OH yeah..

To answer your question I've given the information used when the program was purchased (Three Times). So, yeah I don't know what the deal is... Thanks for asking.

Gimp...

P/S.. Any other suggestions?

IPlural
Reply #9 Thursday, January 8, 2004 1:55 PM
No it isn't a crime in the least, but presentation plays a lot into how people respond.

Also there are an influx of those who come onto the message board with nothing other than causing trouble at times and it seems to happen in cycles.

"I need some help (with)" gets a better response than "Stardock sucks and I'll call my laywer"
every single time.

Odd that I guess...

It also has nothing to do with anyone being smarter than anyone else. This site is made up of people still in grade school and all the way to Scientists. Presentation is key to interacting with others.

Triggering autmoatic responses of defensive nature is a knack that some seem to cherish holding a corner of the market on.

The sales of Stardock products was not at issue at any point that I know of because the sales are run from a different server/service and those records are not in danger of being lost, missed placed or ignored.

Something that you do need to do is:

1. Download SDC
2. Register WIndowBlinds inside of SDC with the origional information used to purchase WB
3. After making sure your WinCustomize Email address is the same as the Windowblinds registration email address, Cross Reference your WB registration with WinCustomize
4. in SDC "Change" the user infor for the registered product to "your" email address and info
5. "Change" WInCustomize User account info as needed to reflect your email address

after that everything should be in order....


Koasati
Reply #10 Thursday, January 8, 2004 1:56 PM

Have you tried the method suggested by yrag in #5?





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DesignCaddy
Reply #11 Thursday, January 8, 2004 1:59 PM
well, i'll thank you for being considerate and trying to understand the difficulties the site has had lately. i'm confident the admins will do everything they can to fix you, if it lies on their end.

nowayinheck
Reply #12 Thursday, January 8, 2004 2:03 PM
lPlural...

Thanks for the replie.. And thanks for not chewing me another one.. I do come off a bit harsh at times I guess, and without realzing it. So if I've offeneded anyone. My most humble opologies...

Ok.. I will do as you have stated, in hopes that this will resolve my problem... If not. Oh well.. I guess I can't cry over spilled milk... It's not the first time i've lost $20 bucks.

Take care everyone. And I hope that WC, does get there hardware fixed.. This is without the best site i've seen to enjoy art. Not just wallpapers and the such.. But true ART!. You people amaze with your tallents.

Thanks... Gimp..

IPlural
Reply #13 Thursday, January 8, 2004 2:25 PM
na don't give up, you can contact KarmaGirl and she will help also from the Stardock side of things I am sure...

Ohhh, something you want to do is make sure you copy and paste the serial number(s) from any emails from Stardock with registration info in them. I've had problems before with typing in the serial and it not taking, dunno if it is white spaces or something I do not see or not, but once I copied and pasted it took everytime.

good luck with it, and if it doesn't work, don't quit, people are more than willing to help.


nowayinheck
Reply #14 Thursday, January 8, 2004 2:33 PM
Well...

I came, I saw, and I got... Nada, Nothing. So this is what im going to do.. Screw this one.. I'm going to register again. If this one doesn't work or in the next couple days or so end up in the same place this will be my reply...

There's an old saying which follows. hurt me once, shame on you. Hurt me twice, shame on me... Which means really, Ok. For some reason my previous registeration has been lost or whatever. So are so many things that can happen is beyond my own understanding. So if I pay another $20, and get this, then shame on me.

Thanks for all of your help and patients...

Have a great day! Gimp...

c242
Reply #15 Thursday, January 8, 2004 2:40 PM
I am still thinking someone of the Stardock folks could help You with that. I would NOT spend another 20$ for something I have already purchased. Just hold on a minute, let's see...



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nowayinheck
Reply #16 Thursday, January 8, 2004 2:48 PM
OK one other ?

Can I register with a check online?

c242... Yep you certainly have a point.. But I do enjoy the website, and I can't use it as it is.. No what I mean? So, I'll see what happens... I've been to the page where one can buy the program, and get registered. But it doesn't tell me what ways, I can pay fot the service, and the program.

Ok.. Well thanks for the help..
Gimp...

KarmaGirl
Reply #17 Thursday, January 8, 2004 2:51 PM

Since there is nothing registered under the email that you used for WC and you didn't use your real name, without you sending a Stardock employee (such as myself) your information, there is not way that anyone can even look into it.

You have to cross reference to the email address that the purchase was made under.  After you do that, you need to access that email address and agree to it.  If you do not have access to that email, have the person that purchased it for you do it, or have them contact us and change the info to yours.  you can't cross reference unless you can access the registered email address.

If you send me your full name and the account that you are trying to cross reference (include your serial number) I will look into it.  This has nothing to do with the last site issues as this is always how it has worked.


SelfExiled
Reply #18 Thursday, January 8, 2004 4:40 PM
there is nothing registered under the email that you used for WC and you didn't use your real name


This sounds very fishy to me.
Do you own Window Blinds 4.X?...yes or no

Answer:

IT was purchased from another family member for me. And it is the latest version.. Or so I think anyhow...


I've been to the page where one can buy the program, and get registered. But it doesn't tell me what ways, I can pay fot the service, and the program.


It's not the first time i've lost $20 bucks.


So if I pay another $20, and get this, then shame on me.


This guy hasn't paid for anything. He doesn't know how to pay, he says at first. Then, he says he's lost twenty dollars. How can he lose twenty dollars when he doesn't know how to pay for the service?

He says he paid for the service, he says someone else paid for the service. This guy is funny. The problem is that he is stuck at user level 2 and can't download anymore. And, he is doing everything in his mental powers to create sympathy for a free ride. UzEE?

SelfExiled
Reply #19 Thursday, January 8, 2004 4:43 PM
If I pay for a service or subscription, I will defintely use a real name. If someone is trying to hack a service, of course they won't use their real name. lol.

kona0197
Reply #20 Thursday, January 8, 2004 4:49 PM
UzEE?


I doubt it. Karma has been around and he wasn't exiled so maybe he is just another guy having problems.

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