Am I wasting my time with a FAQ?
Tuesday, November 12, 2002 by Koasati | Discussion: WinCustomize Talk
I've been working on 3 FAQ pages. One for newbies, one for newbies that want to start skinning, and one specific to WC... why the 100meg cap, why am I getting server busy, and such. I'm still waiting for Brad to respond to an email I sent him, asking for permission for the WC FAQ. I won't post it without his approval.
Anyway, the question is, am I wasting my time? Will you guys and gals that answer the same questions over and over, send the newbies asking for help to the link? Will any of you help me out by submitting ideas for improvement, additional questions and the like? Will the newbies read it? Should I just get back to skinning something, and forget this?
Please respond, and tell me what you think.
oh yes.......... the first page as it stands right now is here http://koasati.net/faq1.htm
So ......what say ye, answerers of the redundant questions.
Anyway, the question is, am I wasting my time? Will you guys and gals that answer the same questions over and over, send the newbies asking for help to the link? Will any of you help me out by submitting ideas for improvement, additional questions and the like? Will the newbies read it? Should I just get back to skinning something, and forget this?
Please respond, and tell me what you think.
oh yes.......... the first page as it stands right now is here http://koasati.net/faq1.htm
So ......what say ye, answerers of the redundant questions.
 |
|
Page 1 of 4 | |
|
|---|
slinky1947
Reply #2 Tuesday, November 12, 2002 6:56 PM
Reply #2 Tuesday, November 12, 2002 6:56 PM
Since the site is so popular, I think it would be great for a newbie to have a FAQ page to go to and I would think most of them would appreciate it. (If they are serious) There are a lot of programs and skins here and it can look overwelming. As you said, the cooperation would need to be there to send the newbies to the FAQ page. I've learned a lot from these posts and also the Stardock newsgroups. I think you are doing a great service. Best of Luck with the endeavor.
Chef Garry
Reply #3 Tuesday, November 12, 2002 6:57 PM
Reply #3 Tuesday, November 12, 2002 6:57 PM
I think a "Please read the FAQ" would save a whole bunch of threads like the "Bullsh*t" and "I can't download nuthin'" ones.
Not that we won't get them but a quick RTF reply beats a whole bunch of discussion. Should save some bandwith.
Not that we won't get them but a quick RTF reply beats a whole bunch of discussion. Should save some bandwith.
honz12
Reply #4 Tuesday, November 12, 2002 7:06 PM
Reply #4 Tuesday, November 12, 2002 7:06 PM
Hell yeah Randy! For sure I would send people to your/the page. Would save me a lot of time too 
Also I'd be more than happy to send you some of the FAQ's I get along with some answers/explantions
Also I'd be more than happy to send you some of the FAQ's I get along with some answers/explantions
elvee
Reply #5 Tuesday, November 12, 2002 7:11 PM
Reply #5 Tuesday, November 12, 2002 7:11 PM
.wsz=WinAmp
.iptheme, .ip=IconPackager
.CurXPtheme=CursorXP
.suite=WinStyles Suite
.XPtheme=WinStyles Theme
.bnSkin=BeatNik
.dxpack=DesktopX Object
.wal=WinAmp3
Just helping out with more extensions
I think the FAQ is going great and i will lead the newbies in the right direction
.iptheme, .ip=IconPackager
.CurXPtheme=CursorXP
.suite=WinStyles Suite
.XPtheme=WinStyles Theme
.bnSkin=BeatNik
.dxpack=DesktopX Object
.wal=WinAmp3
Just helping out with more extensions
I think the FAQ is going great and i will lead the newbies in the right direction
slinky1947
Reply #7 Tuesday, November 12, 2002 7:18 PM
Reply #7 Tuesday, November 12, 2002 7:18 PM
RE the thread: hey i cant put the theme on!!!!do u have...
I think you all are so great to help these people out. There is a saying about "helping those who help themselves". Can't see anything wrong with that. People need to do a little research, especially pertaining to this very costly computer equipment. It's like "measure twice, cut once". The FAQ page may help to train (some) not all, in the fine art of reading and figuring things out, which can be ever so gratifying, when you accomplish it. Might be doing some a favor, in the long run.
I think you all are so great to help these people out. There is a saying about "helping those who help themselves". Can't see anything wrong with that. People need to do a little research, especially pertaining to this very costly computer equipment. It's like "measure twice, cut once". The FAQ page may help to train (some) not all, in the fine art of reading and figuring things out, which can be ever so gratifying, when you accomplish it. Might be doing some a favor, in the long run.
Bangkokboy
Reply #8 Tuesday, November 12, 2002 7:22 PM
Reply #8 Tuesday, November 12, 2002 7:22 PM
Should be great and save a lot of tribal floggings. One question: should the FAQ specifically aimed at newbies be called something other than "FAQ" ? Many of the FAQs i've seen in other places turned me off, and were only resorted to if you had to have the answer to a very specific question. i'm rambling, so i'll stop. Thank you for the effort you've put into this Koasati.
Peff
Reply #10 Tuesday, November 12, 2002 8:21 PM
Reply #10 Tuesday, November 12, 2002 8:21 PM
Might be a good idea to have the FAQ displayed as the first page after registration. A link to it on the 'post thread' screen might also help.
I will definitely send people to the link when it's available! Thanks Kosati for taking the time....BTW what happened to your partner in crime (jobeleco)? He's suddenly gone quiet...or did I miss something...
I will definitely send people to the link when it's available! Thanks Kosati for taking the time....BTW what happened to your partner in crime (jobeleco)? He's suddenly gone quiet...or did I miss something...
wombat_1
Reply #11 Tuesday, November 12, 2002 8:46 PM
Reply #11 Tuesday, November 12, 2002 8:46 PM
Koasati, for sure, if we can send the new users to your FAQ page(s) it will be a big plus.
The genuine ones will take notice and the dipsticks will remain dipsticks!
The genuine ones will take notice and the dipsticks will remain dipsticks!
Koasati
Reply #12 Tuesday, November 12, 2002 11:19 PM
Reply #12 Tuesday, November 12, 2002 11:19 PM
honz; yes please send me some of your stuff.
elvee; Thanx!
Bangkokboy; Maybe we could call it "the Ad Naseum Replies Pages"
Jafo; I trying.
Peff; Jobe said he was going to store for a six pack of balogna, but that was over a week ago............I think he ducked out on me.
Everyone; many thanx for the support!
elvee; Thanx!
Bangkokboy; Maybe we could call it "the Ad Naseum Replies Pages"
Jafo; I trying.
Peff; Jobe said he was going to store for a six pack of balogna, but that was over a week ago............I think he ducked out on me.
Everyone; many thanx for the support!
kith
Reply #13 Tuesday, November 12, 2002 11:51 PM
Reply #13 Tuesday, November 12, 2002 11:51 PM
You are awesome Koasati! The only down side is that the message board will probably seem almost dead without all those posts .
Here's an idea. How about in addition to the link on the site why not make the page load when a new member creates a profile. That way they would see it as soon as they join.
Here's one my favorites for your FAQ from #Stardock:
Q - I have my serial number for WB but I can't find a place to enter it to register?
A#1 - Forget about your warez serialz bro... That serial was from WB2 and won't work anyway. Besides you can't register the shareware verison.
A#2 - The email Stardock sent you contains your serial and a link to the full version of WB. Just download the file, run the executable and enter your password when it prompts you to.
Either or both will do.
.Here's an idea. How about in addition to the link on the site why not make the page load when a new member creates a profile. That way they would see it as soon as they join.
Here's one my favorites for your FAQ from #Stardock:
Q - I have my serial number for WB but I can't find a place to enter it to register?
A#1 - Forget about your warez serialz bro... That serial was from WB2 and won't work anyway. Besides you can't register the shareware verison.
A#2 - The email Stardock sent you contains your serial and a link to the full version of WB. Just download the file, run the executable and enter your password when it prompts you to.
Either or both will do.
Old_Crab
Reply #15 Wednesday, November 13, 2002 1:58 AM
Reply #15 Wednesday, November 13, 2002 1:58 AM
1. No.
2. Yes.
3. If possible.
4. If pointed in the right direction.
5. Yes & No.
May the luck of Irish be with you.
2. Yes.
3. If possible.
4. If pointed in the right direction.
5. Yes & No.
May the luck of Irish be with you.
craeonics
Reply #16 Wednesday, November 13, 2002 3:53 AM
Reply #16 Wednesday, November 13, 2002 3:53 AM
Make it http://koasati.net/faq/ Koa, easier to remember.
feline
Reply #17 Wednesday, November 13, 2002 6:21 AM
Reply #17 Wednesday, November 13, 2002 6:21 AM
all hail the great god FAQ!
now all we need is a magic want to teach people to read *giggle*
very good work Koasati!
one point, near the bottom of the page you have the question:
"I've download icon files, how do I use them?"
but there is no answer, only a place for one
now all we need is a magic want to teach people to read *giggle*
very good work Koasati!
one point, near the bottom of the page you have the question:
"I've download icon files, how do I use them?"
but there is no answer, only a place for one
feline
Reply #18 Wednesday, November 13, 2002 6:23 AM
Reply #18 Wednesday, November 13, 2002 6:23 AM
feline makes mental note to re-read posts before posting
that should have been:
"magic wand to teach people to read"
that should have been:
"magic wand to teach people to read"
Fuzzy Logic
Reply #19 Wednesday, November 13, 2002 8:32 AM
Reply #19 Wednesday, November 13, 2002 8:32 AM
Yes, a FAQ is a waste of time. Most of the people who post a 'how do I?' thread are too lazy to find the answer for themselves. A FAQ would go unread because it's much easier to ask someone else than do a bit of reading.
People would find life a lot less frustrating if they got off their backsides once in a while. >
People would find life a lot less frustrating if they got off their backsides once in a while. >
JamMeister33
Reply #20 Wednesday, November 13, 2002 9:15 AM
Reply #20 Wednesday, November 13, 2002 9:15 AM
I think it's a good idea, this site definitely needs a FAQ link, preferably in a prominently displayed position that is readily apparent even to the dipsticks..
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
|
|
Page 1 of 4 | |
|
|---|
Reply #1 Tuesday, November 12, 2002 6:33 PM