Product Registrations and You!
How to get the Stardock software you paid for.
Monday, June 27, 2011 by Rosco_P | Discussion: Stardock Support General
Greetings, friends!
We've been getting a lot of questions about how to download and install your Stardock software purchases from both the past and present (and future, too, I guess). Well, here's the skinny on that. Get it? 'Skin'ny? *sigh*
Anyway, at the moment we are in a transition period. Specifically, we are transitioning away from Impulse being your main download and update method. Going forward, you can access all of your registrations and download links for Stardock software by logging in here:
https://store.stardock.com/myaccount/products
This will give you a list of everything that is on your account, along with your serial numbers and installer download links. That's right, download links directly to the latest stable version of the software. Let's all pause to let that sink in.
...
Ok, then. Each application should prompt for activation the first time, just type your email address, and copy/paste from the page into the window, and you should be all set.
As always, keep in mind that trial versions of our software are not upgradable to the full versions by entering a product key, and they must be uninstalled and the PC rebooted before installing the full version of any program.
Common issues:
"I don't see [program name] listed, what happened to it?"
If you have registrations on more than one email address, you'll need to get them on the same account. If you have access to both email addresses, you can merge them together here:
https://www.stardock.com/support/registrations/
If you don't have access to both, send an email to [email protected] with an order or serial number, or billing address for verification, and we'll merge them together for you.
"I just renewed my Object Desktop subscription, and Impulse still says it's expired!"
Because Impulse is now owned by Gamestop, your renewal only affects the Stardock side of things, so Impulse can't know that you've renewed. You will need to use the new download page to access the software.
"What about my games?"
If you've purchased any Stardock gaming titles (GalCivII, Sins, Demigod, Elemental), those will still be handled through Impulse. This site is for non-gaming software only.
"What about [problem that I haven't thought of yet]?"
Either post it here, or email [email protected] for assistance. If you're posting here, try to avoid posting things like serial numbers or personal email addresses.
Reply #142 Tuesday, July 19, 2011 10:52 AM
as in not replace Notepad and not replace system files like object edit?
It definitely plays nice. I think you can even use it as a 'portable' app, which does absolutely nothing to your system beyond placing the program files.
Reply #144 Tuesday, July 19, 2011 8:16 PM
I'm not sure, exactly, but the number of people that still use it is most likely extremely small, as most people have discovered Notepad++:
http://notepad-plus-plus.org/
I very much recommend checking it out, as it does syntax highlighting, and a whole slew of other powerful features. Plus it's free as in beer AND free as in speech.
Notepad++ does syntax highlighting and is a great program, I do use it for various things, but as is, it would require creating new syntax coloration schemes from scratch in notepad++ which is a lot more work than I want to do. I'm a lazy coder.
Reply #145 Thursday, July 21, 2011 4:30 PM
I am also having trouble with aquarium desktop.
My account shows the 3 fish packs and the premium theme which also includes the three fishpacks plus windowblinds, iconpackager,
gadgets, and wallpapers.
Nowhere Can I find the actual aquarium installer which is required.
I submitted a ticket on the 17th but have not heard a word yet. Ticket number UCG-524459
Maybe a mod can check the progress for me
Cheers
Macca
Reply #146 Friday, July 22, 2011 11:53 AM
Looking into this. May take until after the weekend, as one of the go-to guys for this is getting Lasik pretty much as we speak, so once his eyes stop screaming from having lasers shot into them, we'll be able to figure out what's happening.
Reply #147 Friday, July 22, 2011 3:48 PM
Quoting Aussie007,
reply 145
Nowhere Can I find the actual aquarium installer which is required.
Looking into this. May take until after the weekend, as one of the go-to guys for this is getting Lasik pretty much as we speak, so once his eyes stop screaming from having lasers shot into them, we'll be able to figure out what's happening.
Thanks Rosco
Macca
Reply #148 Saturday, July 23, 2011 5:01 AM
Impulse is now showing that there is new version of WindowsBlinds 7 avaiable but will not let me download it because my registration has expired (actually I have renewed but, as I understand it, Impulse wont accept the new registrations). I presume I can download and insstal the new version of WindowBlinds from the Store page - or is it a Beta?
More annoyingly, it is also showing an update for Tiles and, since Impulse is the only place you can get the Beta's from and it thinks my registration has expired, I can't get it. Is there another way to get it? If not, why bother issuing the update?
In fact, since Impulse is out of the loop, why bother issuing any updates on Impulse at all? Cut the chord.
Reply #149 Saturday, July 23, 2011 5:17 PM
Well, I finally had the chance to go over why this all wasn't working for me and son of a ----- if it worked. I was able to download and install Tiles from the page you linked at the top. Now I have to test it on the laptop and I will get back to you.
Update: Everything looks good on the desktop and laptop. I was able to download Tiles and all the My Color themes I had that were showing as unlicensed and borked are fine again.
Thanks. ![]()
Reply #150 Sunday, July 24, 2011 4:07 PM
if this has been asked forgive me
. How can I tell whats NEW, BETA and what not? Like Tiles.. I just NOW learned of it but from some other web site. And I have no clue if its been updated or old .. you guys really need to add this stuff. Again sorry but its not that hard.
Reply #151 Sunday, July 24, 2011 4:31 PM
Tiles is a beta. I just checked my account and it shows there, you should see it in yours.
https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products
Reply #152 Monday, July 25, 2011 11:42 AM
Okie-dokie - I've been a bit behind on my Stardock stuff, and just read through this whole thread. It answers some questions, so thanks to everyone. One that I still have has only been hinted at, and that is if getting this stuff through DL links is permanent. Someone mentioned way back at the beginning that a new manager might be deployed (which begs the question of why get rid of Impulse in the first place, then?
) Is this a possibility? I'm lazy, and I don't want to have to go check links for new versions all the time and then spend a more time DLing and installing them all. I like to just click "update all" and be done with it. (I like Steam even better, in that I don't even need to be that proactive - it just updates stuff.)
I had pretty much quit buying games through Impulse shortly before the sell-off was announced anyway, so it's no great loss to me - but I sure would like something more convenient for my desktop software than manual links.
Reply #155 Tuesday, July 26, 2011 3:56 PM
Quoting Aussie007,
reply 145
Nowhere Can I find the actual aquarium installer which is required.
Looking into this. May take until after the weekend, as one of the go-to guys for this is getting Lasik pretty much as we speak, so once his eyes stop screaming from having lasers shot into them, we'll be able to figure out what's happening.
Any news yet Rosco
Macca
Reply #156 Sunday, July 31, 2011 1:56 AM
Quoting Rosco_P,
reply 146
Quoting Aussie007,
reply 145
Nowhere Can I find the actual aquarium installer which is required.
Looking into this. May take until after the weekend, as one of the go-to guys for this is getting Lasik pretty much as we speak, so once his eyes stop screaming from having lasers shot into them, we'll be able to figure out what's happening.
Any news yet Rosco
Macca
Bump
Been 14 days now
Reply #157 Monday, August 1, 2011 11:44 AM
This may have been covered already but, I have a friend who wants Object Desktop. She has no bank account so, she gave me money and I'll be ordering for her on my card. My question is how do I do that, do I gift it?
Secondly, does she use Impulse, or thr Stardock Store?
Reply #158 Monday, August 1, 2011 11:54 AM
I would say yes
but I think she can send a check in but it will take a Lot long cause the check has to clear first
I would say NO...
Edit oh
she, I think has to make an Account to with Stardock to, before you purchase the Object Desk Top gift
cause you'll need that info for it ...
Tell her DC say's Welcome adored
Reply #159 Monday, August 1, 2011 11:56 AM
Yes, you can gift it.
Impulse won't work, she will have to use the SD Store.
![]()
Reply #160 Monday, August 1, 2011 2:06 PM
Oky dok. I use her existing account info she used when she got the trial of DS, right? She will uninstall the trial and Impulse.
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Reply #141 Tuesday, July 19, 2011 10:23 AM
will Notepad++ play nice?
as in not replace Notepad and not replace system files like object edit?
downing it now