Comment #2 Thursday, December 24, 2020 11:49 AM
This is just a simple HD dream , try another download and see what
happen maybe got a bad download first time , works fine on my PC
and no other has made a comment .
It is a MP4 format this one most of my other ones are AVI format ..
Can you let me know if a second try/download doesn't work , please .
Comment #3 Thursday, December 24, 2020 12:49 PM
Hes right , Mike
It does not work at all for me and just shows text description where it should show a viewable preview in Deskscapes selection menu.
Added ... after a little while shows on desktop but preview is still text based .
Comment #4 Thursday, December 24, 2020 5:38 PM
No good, the preview is blank, and says "No decoder for this background", to the right of the preview it says; "No suitable decoder found." Below that it says; "The background seems to be using a video, or audio format for which your computer can not decode. It is probably encoded using MPEG2, which Windows 8/10 onwards do not by default include decoders for." then gives a link to download "decoder". I have several of your Dreams, and they all run just fine, just not this one....
Comment #5 Thursday, December 24, 2020 8:13 PM
The issue here is this Dream is uploaded in MP4 format and is in part
a Test/issue support will look into in using this MP4 format.
Thanks for reporting feedback .
Comment #6 Friday, December 25, 2020 3:07 AM
Glad to be of some help Mike. 
Comment #7 Sunday, December 27, 2020 11:11 AM
If you have have any issues running this dream go to settings
in the DeskScapes app the Performance Tab
down to the drop down and you'll see you have 3 options.
Try all 3 one might work better than the others.
Media Foundation - Try this as first choice should work best .
EVR
VMR-9
post back results here ...
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Comment #1 Thursday, December 24, 2020 11:44 AM
Sorry Mike, this was a great disappointment, can't use it, Deskcape says it needs a "decoder", if it won't play on my system, then I won't use it, for I'm not going to download a "decoder", this is the first "Dream" of your's that (I've downloaded) I can't use....