WinCustomize: Total Melt Down
It was very...VERY close
Tuesday, October 25, 2005 by Frogboy | Discussion: WinCustomize News
Yesterday we had a total melt down of one of the machines and the FULL master database on another machine. In short, everything was lost.
Luckily, we do daily back-ups. Had there been no backup, there'd be no more WinCustomize or forums or JoeUser. It was the most serious system failure we've ever had. The daily backups of course mean we lost everything that happened yesterday -- orders, posts, skins, you name it.
It's also another reason why WinCustomize subscriptions are so important. Thanks to subscribers, we have the extra hardware to do those backups. If we had even more subscribers, we could do real-time mirroring of these kinds of things and the melt down would not have even lost anything. But last night, the end of WinCustomize as we knew it came very close. Thank you subscribers for having provided the funds to have the extra hardware for us to be able to do daily backups and be able to quickly bring the site back.
In the meantime, you will find that there are weird errors as some indexes are wrong and that kind of thing. We'll be trying to address that in the coming days.
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Reply #2 Tuesday, October 25, 2005 10:48 AM
Cheers,
Daiwa
Reply #3 Tuesday, October 25, 2005 10:49 AM
| Guess so. I got here by clicking on an article titled "Howard Dean: I am God", allegedly by Dr. Guy. |
Now I got to find it so I can repost it!
Reply #4 Tuesday, October 25, 2005 11:21 AM
Reply #5 Tuesday, October 25, 2005 11:31 AM
Most everything has been restored now. We lost article comments from yesterday. And anyone who created Stardock.net accounts yesterday will most likely need to re-create their account since I was not able to restore new accounts after 7:00 AM.
Also, all orders that were re-input to the system have had new serial numbers assigned to them. A new receipt has been sent to your accounts with your new registration information. So please use the new serial numbers in the email. We apologize for the inconvenience.
Reply #6 Tuesday, October 25, 2005 11:34 AM
I might just go and get myself a subscription now! You don't realise what you've got until its gone!
Reply #7 Tuesday, October 25, 2005 11:43 AM
:salute: T-Man
Reply #8 Tuesday, October 25, 2005 11:43 AM
T-Man: can we buy thingies from SD-Store or does it needs fixation too
Reply #9 Tuesday, October 25, 2005 12:10 PM
Reply #10 Tuesday, October 25, 2005 12:16 PM
It sure would be nice if you could at least get 1000 new subscribers this month.
There's still time folks, get out those credit cards!!!!
Reply #11 Tuesday, October 25, 2005 12:17 PM
| Guess so. I got here by clicking on an article titled "Howard Dean: I am God", allegedly by Dr. Guy. |
It is back, just under a different ID (to protect the innocent no doubt!) http://drguy.joeuser.com/ArticleComments.asp?AID=90182
Reply #12 Tuesday, October 25, 2005 12:18 PM
| well done in recovering so fast....you must have had no sleep last night |
I think someone just earned a very well deserved rest!
Reply #13 Tuesday, October 25, 2005 12:35 PM
| can we buy thingies from SD-Store or does it needs fixation too |
Store is working order!
Reply #14 Tuesday, October 25, 2005 12:40 PM
Reply #15 Tuesday, October 25, 2005 1:38 PM
Reply #16 Tuesday, October 25, 2005 1:44 PM
| Well now I feel very good. I just purchased WindowBlinds a few days ago. |
That's great, but purchasing WindowBlinds has nothing to do with becoming a WC subscriber.......... two totally different things.
Reply #17 Tuesday, October 25, 2005 1:58 PM
Although I thought I had already responded to this one.
Thanks for putting things back together!
Reply #19 Tuesday, October 25, 2005 2:14 PM
Ever since their server meltdown for the images, it have become a sad place to be (at leat for those who were really used to the featured including having your own blog design).
Reply #20 Tuesday, October 25, 2005 2:23 PM
| This is something like what happened to ModBlog Ever since their server meltdown for the images, it have become a sad place to be (at leat for those who were really used to the featured including having your own blog design). |
It just goes back to the Ross Perot Adage. "Back up twice, Melt once". 
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Reply #1 Tuesday, October 25, 2005 10:23 AM