WinCustomize: Total Melt Down

It was very...VERY close

Tuesday, October 25, 2005 by Frogboy | Discussion: WinCustomize News

Yesterday we had a total melt down of one of the machines and the FULL master database on another machine.  In short, everything was lost. 

Luckily, we do daily back-ups.  Had there been no backup, there'd be no more WinCustomize or forums or JoeUser. It was the most serious system failure we've ever had.  The daily backups of course mean we lost everything that happened yesterday -- orders, posts, skins, you name it. 

It's also another reason why WinCustomize subscriptions are so important.  Thanks to subscribers, we have the extra hardware to do those backups.  If we had even more subscribers, we could do real-time mirroring of these kinds of things and the melt down would not have even lost anything.  But last night, the end of WinCustomize as we knew it came very close. Thank you subscribers for having provided the funds to have the extra hardware for us to be able to do daily backups and be able to quickly bring the site back.

In the meantime, you will find that there are weird errors as some indexes are wrong and that kind of thing. We'll be trying to address that in the coming days.

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Andy02369
Reply #41 Tuesday, October 25, 2005 8:45 PM
so is the backup automatic or do you have to go in and do a full backup? (Just wondering)
teddybearcholla
Reply #42 Tuesday, October 25, 2005 9:20 PM
Thank you T-Man and everyone for keeping WC alive!!!
Melanie Harrison
Reply #43 Tuesday, October 25, 2005 9:37 PM
I was around when you guys lost one of your servers(one or two years ago) and I remember what a hassle it must have been for you then.Very relieved to hear you had backups. Gave me a BIG chill to think that ALL might have been lost;which is another compelling reason for others to support this site with subscriptions!Glad to be a part of the "solution"(by subscribing).
RPGFX
Reply #44 Tuesday, October 25, 2005 9:41 PM
Backup, people.

WHEN you lose everything you'll know why that phrase is soooo important...



Word. I've been there. Now I have a second external HD, and I backup when ever it strikes my fancy.

Glad to see WC survived this!
ItechDev
Reply #45 Tuesday, October 25, 2005 10:11 PM
good work T-man, keep it up!
ernie leo
Reply #46 Tuesday, October 25, 2005 11:06 PM
A big thank you to everybody involved in keeping WC alive, sure glad I finally bought a scription here, some of the best money I've ever spent
DigitalDanes
Reply #47 Wednesday, October 26, 2005 12:13 AM
Thank the Powers That Be WC is back! I missed the forums this morning when my WC browser wouldn't connect and tried via IE to reach the forums and still no go. I had to suffer the day at work until 12:30am before I could get back home and online to see if the forums were back up! Please don't let me go through withdraw again!!! Excellent job at restoring and getting back up!
DD


Posted via WinCustomize Browser/Stardock Central
Musical-Mayhem
Reply #48 Wednesday, October 26, 2005 12:33 AM
Well done guys! Thank you for your hard work in getting WC back up and running so fast.
Must admit to going through severe withdrawels when I couldn't log in to WC last night
George Rogers Jr
Reply #49 Wednesday, October 26, 2005 1:05 AM
Thx Pat & Brad & the entire crew who make WC work...even though my subscription isn't up till next September I'm resubscribing right now!! THX again!!
Fuzzy Logic
Reply #50 Wednesday, October 26, 2005 1:55 AM

There's life in the old girl yet

Great work by T-Man and crew to get everything working again

fudoshi
Reply #51 Wednesday, October 26, 2005 2:33 AM
i also had heavey withdrawl simptons when i could not log on to central and my win browser, hey well done you guys amazing , glad i now subscribe to browser
slagny
Reply #52 Wednesday, October 26, 2005 4:48 AM
A BIG thank you for getting the site back up. I would have surely missed it. Hope my renewal will continue to help.
WOM
Reply #53 Wednesday, October 26, 2005 6:53 AM
I wonder what caused the melt down!
Erk.
Reply #54 Wednesday, October 26, 2005 7:11 AM
...blame the Troll!

...someone's gotta take the fall

Great work getting our favorite site back up and running, T-Man et al. Thanks for a speedy recovery too
Kevison
Reply #55 Wednesday, October 26, 2005 12:14 PM
I agree as well. Glad you are back up!!
tri1ogy
Reply #56 Friday, October 28, 2005 12:30 AM
That would not have been good! Its a good thing that daily back-ups are a part of the routine, then.
Truly happy to hear that the chameleon is back on all fours!!
BogoJoker
Reply #57 Saturday, October 29, 2005 10:29 PM
Wow, inspirational story. After reading that it took less than 24 hours for me to subscribe!!

I just had to show my support for WinCustomize.
All of my favorite skins have come from here!

Good luck for 1000 subs!
CDAV
Reply #58 Sunday, October 30, 2005 5:25 PM
Just renewed, so carry on.
Bichur
Reply #59 Sunday, October 30, 2005 5:38 PM
...blame the Troll!

...someone's gotta take the fall


Wasn't me!
I've been too busy trying to get my Throbber to work properly.

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