WinCustomize: Total Melt Down
It was very...VERY close
Tuesday, October 25, 2005 by Frogboy | Discussion: WinCustomize News
Yesterday we had a total melt down of one of the machines and the FULL master database on another machine. In short, everything was lost.
Luckily, we do daily back-ups. Had there been no backup, there'd be no more WinCustomize or forums or JoeUser. It was the most serious system failure we've ever had. The daily backups of course mean we lost everything that happened yesterday -- orders, posts, skins, you name it.
It's also another reason why WinCustomize subscriptions are so important. Thanks to subscribers, we have the extra hardware to do those backups. If we had even more subscribers, we could do real-time mirroring of these kinds of things and the melt down would not have even lost anything. But last night, the end of WinCustomize as we knew it came very close. Thank you subscribers for having provided the funds to have the extra hardware for us to be able to do daily backups and be able to quickly bring the site back.
In the meantime, you will find that there are weird errors as some indexes are wrong and that kind of thing. We'll be trying to address that in the coming days.
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Reply #23 Tuesday, October 25, 2005 2:37 PM
As long as you are here I will be a subscriber hopefully for a long time
Reply #24 Tuesday, October 25, 2005 2:50 PM
Reply #25 Tuesday, October 25, 2005 2:54 PM
Reply #26 Tuesday, October 25, 2005 2:56 PM
Reply #27 Tuesday, October 25, 2005 3:37 PM
Nice job, guys!
Reply #28 Tuesday, October 25, 2005 3:42 PM
i was getting kinda worried lol i'm so glad it's back now - and glad i'm a wc subscriber also! thanks for the quickness!
Reply #29 Tuesday, October 25, 2005 3:57 PM
Reply #31 Tuesday, October 25, 2005 4:14 PM
Backing up does save a lot of headaches......nice to have the hardware for such endeavors.
The sudden and consistent "can not find server" message seemed pretty clear.
You can of course, count on me to subscribe each year until WC is done.
Perhaps some sort of "hardware drive" might be in order (aside from the subscription drive in the upcoming months) - to target the funding of specific pieces of hardware for site security. 
Reply #32 Tuesday, October 25, 2005 5:44 PM
Reply #34 Tuesday, October 25, 2005 6:08 PM
and a HIP HIP HURRAH ! to you all!!
Reply #35 Tuesday, October 25, 2005 6:10 PM
| Glad everything is OK. I feared the worst when I kept getting a "document has no data" msg! and a HIP HIP HURRAH ! to you all!! |
I second and third that!
Reply #36 Tuesday, October 25, 2005 6:13 PM
Reply #37 Tuesday, October 25, 2005 6:18 PM
Reply #38 Tuesday, October 25, 2005 6:42 PM
Great work all - it will be nice to see if things do get better as Brad has mentioned for mirroring.
But for the best part the site is still going and looks good as usual too!
Nice job and keep up the good work~!
SGT
Reply #39 Tuesday, October 25, 2005 6:57 PM
Sigh.....almost had a holiday....
Interesting coincidence....just before the crash I found myself logged out....and there was a banner-ad for 'Syncback'....and I mused "yes, it's one of THE most useful proggies I have ever run"....[I am currently running about a dozen tasks with it....from Docs to office files to digi cam photos...even LS themes and WA/WB skins].
Backup, people.
WHEN you lose everything you'll know why that phrase is soooo important....
Reply #40 Tuesday, October 25, 2005 7:44 PM
Panic stations hadn't quite set in, but those constant messages produced some of the scariest moments of my life....having seen addicts on TV shows going through withdrawal symptoms, and not wanting to suffer the same Seriously though, thanks to all who worked to restore things back to normalcy.....well as normal as things can get around here
When my wife gets back from shopping with the CC, I'll re-subscribe early to do my bit to help out.(if she leaves anything on it
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Reply #21 Tuesday, October 25, 2005 2:32 PM