Graphic Glitching
Graphic Glitching
Thursday, November 24, 2005 by Gamanade | Discussion: WinCustomize Talk
I have just reformated my hard drive because my pc started to glitch.
now whenever i turn on, reboot, return from stand by it mostly freezes my computer, and when it returns my computer is super slow and the graphics are messed up!
I am useing windows xp home, sp 2 and an intel pentium(R) 4.
These are the error messages after my whole episode.
If anyone can help, it would be greatly appreciated
now whenever i turn on, reboot, return from stand by it mostly freezes my computer, and when it returns my computer is super slow and the graphics are messed up!
I am useing windows xp home, sp 2 and an intel pentium(R) 4.
These are the error messages after my whole episode.
If anyone can help, it would be greatly appreciated
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lilstarfish
Reply #24 Saturday, December 3, 2005 7:47 PM
Reply #24 Saturday, December 3, 2005 7:47 PM
Yes, that is the model number.
It tells us that it is a Seagate Barracuda 7200.7 SATA NCQ
http://www.seagate.com/cda/products/discsales/marketing/detail/1,1081,645,00.html
Let's go to their tools page. Be sure to use Internet Explorer since that
is the browser that will work with their Online tools;
http://www.seagate.com/support/disc/utils.html
We find a link to their "Diagnostic Software (SeaTools)".
Clicking that link takes us to a page describing three
different versions of that tool.
http://www.seagate.com/support/seatools/
1. Under "SeaTools Online" > Select a language: select English
2. On the following page start with the "Drive Self Test (DST)",
when asked if you want to install the IE HD tool plugin click yes,
and after that test is done go through the "File System Check" and
"Generic Drive Tests" too.
3. Let me know if it reports any errors.
Good luck!
It tells us that it is a Seagate Barracuda 7200.7 SATA NCQ
http://www.seagate.com/cda/products/discsales/marketing/detail/1,1081,645,00.html
Let's go to their tools page. Be sure to use Internet Explorer since that
is the browser that will work with their Online tools;
http://www.seagate.com/support/disc/utils.html
We find a link to their "Diagnostic Software (SeaTools)".
Clicking that link takes us to a page describing three
different versions of that tool.
http://www.seagate.com/support/seatools/
1. Under "SeaTools Online" > Select a language: select English
2. On the following page start with the "Drive Self Test (DST)",
when asked if you want to install the IE HD tool plugin click yes,
and after that test is done go through the "File System Check" and
"Generic Drive Tests" too.
3. Let me know if it reports any errors.
Good luck!
Gamanade
Reply #25 Sunday, December 4, 2005 11:18 AM
Reply #25 Sunday, December 4, 2005 11:18 AM
Primary IDE Channel : ST380817AS
Model: ST380817AS
Serial Number: *******
Capacity: 80.02 GB
Test result: Self-test routine completed without error.
This is what i got from a quick scan. should i do the longer scan
Edit: I did the longer scan too & no results!!?!
Model: ST380817AS
Serial Number: *******
Capacity: 80.02 GB
Test result: Self-test routine completed without error.
This is what i got from a quick scan. should i do the longer scan
Edit: I did the longer scan too & no results!!?!
lilstarfish
Reply #26 Sunday, December 4, 2005 12:38 PM
Reply #26 Sunday, December 4, 2005 12:38 PM
That's good.
Close that window to get back to the previous selection window
and tell the online tool to do the "File System Check" and
after that the "Generic Drive Tests" too.
Close that window to get back to the previous selection window
and tell the online tool to do the "File System Check" and
after that the "Generic Drive Tests" too.
Gamanade
Reply #27 Monday, December 5, 2005 4:37 PM
Reply #27 Monday, December 5, 2005 4:37 PM
File System Check
Results for volume C: (NTFS)
Volume Label:
Volume Size: 80.02 GB
Some files on the volume are open. This may effect the accuracy of the file system check and result in false errors.
The file system contains errors that need to be repaired.
Results for volume C: (NTFS)
Volume Label:
Volume Size: 80.02 GB
Some files on the volume are open. This may effect the accuracy of the file system check and result in false errors.
The file system contains errors that need to be repaired.
lilstarfish
Reply #28 Monday, December 5, 2005 4:59 PM
Reply #28 Monday, December 5, 2005 4:59 PM
That either means that you run other programs while
the check is going on or, if that not the case,
file system on the hard drive has been damaged.
If you have run other programs while the test was
going on you may want to rerun it and letting it
run it's course before using the system.
If you only opened IE and ran the test you should
run the "Generic Drive Tests" too.
the check is going on or, if that not the case,
file system on the hard drive has been damaged.
If you have run other programs while the test was
going on you may want to rerun it and letting it
run it's course before using the system.
If you only opened IE and ran the test you should
run the "Generic Drive Tests" too.
Gamanade
Reply #29 Monday, December 5, 2005 5:15 PM
Reply #29 Monday, December 5, 2005 5:15 PM
And The Other.......
SeaTools Online Complete Surface Scan
Started at 4:39:29 PM on 11/5/2005.
Scanning drive: Primary IDE Channel : ST380817AS
Serial Number: **********
Capacity: 80.02 GB
Scan complete. No errors were found.
-----------------------------------------------------------------------
SeaTools Online Complete Surface Scan
Started at 4:39:29 PM on 11/5/2005.
Scanning drive: Primary IDE Channel : ST380817AS
Serial Number: **********
Capacity: 80.02 GB
Scan complete. No errors were found.
-----------------------------------------------------------------------
lilstarfish
Reply #31 Monday, December 5, 2005 8:42 PM
Reply #31 Monday, December 5, 2005 8:42 PM
Sorry, lots of work here.
Ok, so you made all tests and found errors in the file system.
1. How old is your computer?
2. Did you buy it brand new or used?
Meaning, will you be able to call Alienware's support people
as yrag suggested and tell them how your system is behaving?
If so you should also tell them that you used the above tool
to test the hard drive and found errors in the file system
even though you have just reformated the hd.
Let us know.
Ok, so you made all tests and found errors in the file system.
1. How old is your computer?
2. Did you buy it brand new or used?
Meaning, will you be able to call Alienware's support people
as yrag suggested and tell them how your system is behaving?
If so you should also tell them that you used the above tool
to test the hard drive and found errors in the file system
even though you have just reformated the hd.
Let us know.
Gamanade
Reply #32 Wednesday, December 7, 2005 3:35 PM
Reply #32 Wednesday, December 7, 2005 3:35 PM
i have been veryyy busy doing stuff( i am in school) so im kinda slow repling ur comments.. anyway,yes, when i was doing a test my programs were up so right now ill do that..... actully i did it again and some errors came up without any programs.
Gamanade
Reply #33 Wednesday, December 7, 2005 3:42 PM
Reply #33 Wednesday, December 7, 2005 3:42 PM
1 I got my computer about 3 yrs ago.
2 I Got It brand new. ~ from dq
2 I Got It brand new. ~ from dq
lilstarfish
Reply #34 Wednesday, December 7, 2005 6:03 PM
Reply #34 Wednesday, December 7, 2005 6:03 PM
Hehe, no worries, it's the busy season =D
"i did it again and some errors came up without any programs"
Ok, now we know that there is indeed something bad going on
and the file system is taking the hits. It may be that the
hard drive platter surface is causing the errors, but without
using special tools (like Spinrite) we won't know for sure.
"1 I got my computer about 3 yrs ago.
2 I Got It brand new."
Ok, then there is a chance that you can call the support and
get their suggestions on what you should do to get a fully
functional system again.
Since your rig is "about 3 yrs" old you must call them asap(!)
because most hard drives have a 3 year warranty and if it's
the hard drive causing the problems you must get a replacement
drive before that time has run out.
Let us know what they say.
"i did it again and some errors came up without any programs"
Ok, now we know that there is indeed something bad going on
and the file system is taking the hits. It may be that the
hard drive platter surface is causing the errors, but without
using special tools (like Spinrite) we won't know for sure.
"1 I got my computer about 3 yrs ago.
2 I Got It brand new."
Ok, then there is a chance that you can call the support and
get their suggestions on what you should do to get a fully
functional system again.
Since your rig is "about 3 yrs" old you must call them asap(!)
because most hard drives have a 3 year warranty and if it's
the hard drive causing the problems you must get a replacement
drive before that time has run out.
Let us know what they say.
lilstarfish
Reply #36 Sunday, December 11, 2005 6:55 PM
Reply #36 Sunday, December 11, 2005 6:55 PM
I would tell them exactly what you have told us,
that your system started to glitch and that you
made a clean install of the system but that that
did not help, it's continuing to give you errors.
You should tell them that you were advised to
check your hard drive and that you used Seagate's
online tools, which reported file system errors.
Ask them what they suggest is the best way to
get a fully working system back.
I'm not sure how Alienware handle things like this
so just tell them exactly what has happened so they
can quickly help to get your rig up and running again.
Let us know what they say.
that your system started to glitch and that you
made a clean install of the system but that that
did not help, it's continuing to give you errors.
You should tell them that you were advised to
check your hard drive and that you used Seagate's
online tools, which reported file system errors.
Ask them what they suggest is the best way to
get a fully working system back.
I'm not sure how Alienware handle things like this
so just tell them exactly what has happened so they
can quickly help to get your rig up and running again.
Let us know what they say.
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Reply #21 Saturday, December 3, 2005 6:56 PM
now whenever i turn on, reboot, return from stand by it mostly freezes my computer, and when it returns my computer is super slow and the graphics are messed up!"
Hi Gamanade.
Your description leads me to think that there is a risk
that your hard drive may the culprit.
If the hard drive surface is damaged in one or more
places your system will glitch or just crash if system
files are put onto damaged sectors.
Most hard drive manufacturers have tools you can download
which will do a thorough check of their models, checking
for different types of errors that can appear.
Usually they also include tools that can fix errors if they
are found.
Do you know the make of your system hard drive?
If not here's how you find out:
1. Go to Start > right-click on "My Computer" and select Manage.
2. In the Computer Management window that pops up Click on the plus sign
before Storage in the left frame. Then click Disk Management.
3. In the right bottom frame there will be a row displaying the partitions
on "Disk 0" which is your primary drive. Right-click on the "Disk 0" title
square and select Properties.
4. In the new popup window you will see the model number of your hard drive
at the top of the General tab. Let me know what it says exactly.