Can only control secondary for few seconds
Tuesday, October 4, 2005 by iluv2flytoo | Discussion: Multiplicity
While I had some problems with earlier versions of mulitplicity, version 1.02 seemed to work good until about 5 months ago. The cursor will readily go from the primary screen (right screen) to the secondary screen (left screen) but after about 2 to 5 seconds the cursor moves back to the primary in the upper right hand corner. I have the alert box feature on to tell me what screen the keyboard and mouse are controlling. When I switch to the secondary machine it indicates that I'm controlling the secondary machine from the primary console. When the switch back to the primary occurs the alert box disappears as if I had switched manuall. There is virtually no traffic on the network. Ping times are less than 1 msec. I've tried using keyboard shortcuts instead of the mouse to the edge of the screen with the same results. I've seen some suggestions to turn off clipboard sharing. I'm not sure how to do this and I wouldn't want to do it except for trouble shooting as this is a valuable feature.
Any help will be appreciated.
Any help will be appreciated.
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ksearles
Reply #22 Thursday, April 13, 2006 2:49 PM
Reply #22 Thursday, April 13, 2006 2:49 PM
Actually, I misspoke. I have version 1.02 (professional). Is there a newer version than that?
Neil Banfield
Reply #23 Thursday, April 13, 2006 6:55 PM
Reply #23 Thursday, April 13, 2006 6:55 PM
There is 1.04 beta which can be downloaded using SDC if you enter your MP registration information into it.
rhsauer
Reply #24 Saturday, April 29, 2006 6:10 AM
Reply #24 Saturday, April 29, 2006 6:10 AM
FWIW, I was having this problem -- my mouse was jumping from the secondary computer to the primary computer every few seconds -- but I found the following cause and solution to the problem:
I am principally using Multiplicity to control one notebook (call it Notebook A) from my desktop. I temporarily configured a second notebook (Notebook
as a second secondary computer. Then, in an experiment, I configured Notebook B to the the Primary computer, controlling Notebook A. Then I unloaded Multiplicity (but didn't uninstall it) from Notebook B. Thereafter, with Notebook B on, and on the network (albeit in another part of the house), I found that the mnouse cursor would jump from Notebook A to the desktop every few seconds.
The problem went away when I uninstalled multiplicty from Notebook B. I have a feeling it would have also been resolved by reconfiguring Notebook B as a secondary computer.
Moral: Don't have more than one computer configured as a primary Multiplicity computer on your local network. Even if the program is "unloaded" on the second primary computer, Multiplicity still seems to be active as a service and causes the mouse to jump back to the primary computer after a few seconds.
Things are working perfectly now.
I am principally using Multiplicity to control one notebook (call it Notebook A) from my desktop. I temporarily configured a second notebook (Notebook
as a second secondary computer. Then, in an experiment, I configured Notebook B to the the Primary computer, controlling Notebook A. Then I unloaded Multiplicity (but didn't uninstall it) from Notebook B. Thereafter, with Notebook B on, and on the network (albeit in another part of the house), I found that the mnouse cursor would jump from Notebook A to the desktop every few seconds.The problem went away when I uninstalled multiplicty from Notebook B. I have a feeling it would have also been resolved by reconfiguring Notebook B as a secondary computer.
Moral: Don't have more than one computer configured as a primary Multiplicity computer on your local network. Even if the program is "unloaded" on the second primary computer, Multiplicity still seems to be active as a service and causes the mouse to jump back to the primary computer after a few seconds.
Things are working perfectly now.
Neil Banfield
Reply #25 Monday, May 1, 2006 6:40 AM
Reply #25 Monday, May 1, 2006 6:40 AM
It is true you must not have the same secondary listed on 2 primary machines. If you do then both primary machines will connect and disconnect the other primary.
Unloading WB from the primary DOES stop MP. On a secondary this will not stop MP as a service is used, but on a primary multipl.exe is responsible for outgoing connections.
Notok
Reply #26 Tuesday, May 2, 2006 11:57 PM
Reply #26 Tuesday, May 2, 2006 11:57 PM
I've been having this problem for some time now as well. It was fine for a while, but started acting up when the 1.04 beta came out and now nothing I can do seems to have any real effect (I've tried everything here and more, including reinstalling older versions, which didn't work). The exact symptoms seem to change almost daily. Sometimes disconnecting, sometimes just stalling and lagging really bad, today it started stalling and then performing all mouse movments that I made while it was stalled (but more quickly).
Last night I got the idea to do an Ethereal capture, it looked like it was getting lots of errors, re-requesting every packet. When the stall occurs it just wouldn't get anything, it was just a big block of errors.
One thing I hadn't thought of before is that my mouse is a gaming mouse with a high USB polling rate. I kind of wonder if this has anything to do with it. What kind of mouse is everyone using that is having this problem?
I'm really hoping something can be figured out soon. Of all the Stardock software I've bought this is the one that I bought as a productivity tool, but with this I can only get about half as much done.
Last night I got the idea to do an Ethereal capture, it looked like it was getting lots of errors, re-requesting every packet. When the stall occurs it just wouldn't get anything, it was just a big block of errors.
One thing I hadn't thought of before is that my mouse is a gaming mouse with a high USB polling rate. I kind of wonder if this has anything to do with it. What kind of mouse is everyone using that is having this problem?
I'm really hoping something can be figured out soon. Of all the Stardock software I've bought this is the one that I bought as a productivity tool, but with this I can only get about half as much done.
Neil Banfield
Reply #27 Wednesday, May 3, 2006 4:57 AM
Reply #27 Wednesday, May 3, 2006 4:57 AM
It does sound like your network is losing packets. Is it wireless or wired? How busy is the network?
A high polling rate will be making MP send more data, but the fact that after the stall it does the movements quickly suggests MP is able to cope with that higher rate. The problem is the data is getting stalled.
If you ping the machine you are connecting to with the -t switch (so ping 192.168.2.100 -t for example), does it ever lose any packets?
Notok
Reply #28 Wednesday, May 3, 2006 7:37 PM
Reply #28 Wednesday, May 3, 2006 7:37 PM
Well my problem is actually solved. I just got a new wireless access point today with bandwidth of 108Mb/s, the previous one only had 11Mb/s. With the new access point, shaking the mouse around peaks at 268k/s, so the previous access point just couldn't handle it, especially if there was anything using any bandwidth. It does seem a little excessive to use that much, but hey.. it's working for me now. I actually only upgraded the AP for security, but this is a very nice side benefit 
So, lesson learned: Get a good AP, one with lots of bandwidth and encryption better than WEP
So, lesson learned: Get a good AP, one with lots of bandwidth and encryption better than WEP
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Reply #21 Thursday, April 13, 2006 12:26 PM
I would advise upgrading from 1.01 to see if it helps.