SDC Suddenly Crashing on Launch

Tuesday, June 21, 2005 by Daiwa | Discussion: Object Desktop

I updated SDC this morning on a Win2K rig that had an existing SDC version which was relatively old (but still 2.x). After the mandatory reboot, SDC crashes on launch, triggers a Dr. Watson message and closes.

Strangely enough, I later launced SDC on my XP rig at work and got the nice MS error report message and SDC closed. I had updated SDC on the XP rig 1 or 2 days ago and had been running SDC without any problems until the first launch today.

I had another Win2K rig with an older version of SDC on it, so I decided I'd try updating that one to see if the same crash would occur. After reboot, SDC opens normally without crashing on that rig, but it defaults to the News section each time it's launched, despite having the "remember settings" option selected and closing it while in Object Desktop view.

I'm a bit stumped - now have 2 rigs on which SDC won't launch. Newsgroup server appears to be down, too - I was going to uninstall SDC, download the latest downloadable installer & let it update again, but can't for now.

Any ideas would be appreciated.

Cheers,
Daiwa
37 Reply 15 Referrals
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Yarlen
Reply #1 Tuesday, June 21, 2005 3:37 PM
I would try reinstalling SDC, let it update, and see if that resolves the problem. Alternately, you could wait a bit since we'll probably be putting up an SDC update tomorrow.

Dan Burnhardt
Reply #2 Tuesday, June 21, 2005 4:01 PM
Have the same problem. Told me a new version was available and I installed it now it crashes when I start SDC.

CerebroJD
Reply #3 Tuesday, June 21, 2005 4:14 PM
Its a known issue and will be fixed in the next build. It should be up within the next day or two.

Lurchybaby
Reply #4 Tuesday, June 21, 2005 5:09 PM
Glad I'm not the only one having this problem. (well, not *glad* in the sense that the problem is happening in the first place).

Tarkus
Reply #5 Tuesday, June 21, 2005 5:16 PM
It was crashing on me this morning with a server error, but now it's fine.

Posted via WinCustomize Browser/Stardock Central

Island Dog
Reply #6 Tuesday, June 21, 2005 5:16 PM
I haven't had that problem. However, DesktopX still has the startup problem.


Daiwa
Reply #7 Tuesday, June 21, 2005 6:47 PM
Thanks, guys. I'll wait to update again until the new version is up. For now, I'll uninstall SDC & reinstall from the downloadable installer - I think I've got it stashed somewhere.

Cheers,
Daiwa

Chris TH
Reply #8 Tuesday, June 21, 2005 8:43 PM
I'm getting it too, FWIW.

I thought it may be related to the Stardock news server being down also i.e a Stardock server-side problem. No?

Tarkus
Reply #9 Tuesday, June 21, 2005 9:25 PM
Now it's crashing on me again, but this last time it did it when I went to check for new messages. Before it was crashing right when it first loaded. I can wait till tomorrow.

Chris TH
Reply #10 Wednesday, June 22, 2005 12:06 AM
It crashes for me when the 'Updating network and application information' message is displayed in the status line.

fudoshi
Reply #11 Wednesday, June 22, 2005 12:20 AM
i have just updated sdc ie 2 .093 .341 .build93 now i cannot axsess objrct desktop even though i am showing loged in in tray ?? anyone with same problem or any idies ????the old man in ozi error msg microsoft saying stardock has encounterd a problem and needs to close and then crashes

Boss019
Reply #12 Wednesday, June 22, 2005 2:12 AM
It seems to be a bad build. What worked for me was to go to Add/Remove programs, click on Stardock Central, and click "Change". It will start an unstall and give you the options "Automatic", "Custom", or "Repair". Choose repair and it will go back to the last build before the update. The next time you open Stardock Central, say NO to updating it and calmly wait a couple days for a bug free build. You might even watch the forums until somebody signals the "All Clear". Hope that works for you. I had the same crashing problem about 5 seconds after I opened Stardock Central after I updated and this has fixed it for now for me.

Maggot
Reply #13 Wednesday, June 22, 2005 2:29 AM
Well, just another "I've got the same problem" addition. Crashes on "Updating network and application information". Why aren't these releases checked out BEFORE sending to the public, paying customer???

Kent Allison
Reply #14 Wednesday, June 22, 2005 2:39 AM
go to Add/Remove programs, click on Stardock Central, and click "Change". It will start an unstall and give you the options "Automatic", "Custom", or "Repair". Choose repair and it will go back to the last build before the update. The next time you open Stardock Central, say NO to updating it and calmly wait a couple days for a bug free build. You might even watch the forums until somebody signals the "All Clear".

Good advice!

Posted via WinCustomize Browser/Stardock Central

fudoshi
Reply #15 Wednesday, June 22, 2005 4:25 AM
hi kra,followed your advice and low and behold back to normal gee thanks a million i apreciate your comeback on my request ,your a geniouse my friend ,from a 63 yr old ozy ,also thank you to boss 019 think you sugested in first place thanks million my friend

hashonboat
Reply #16 Wednesday, June 22, 2005 5:57 AM
Excellent! The repair worked...

jcg
Reply #17 Wednesday, June 22, 2005 7:58 AM
Has anybody found Musicmatch Jukebox was jacked up by the update also? I can't get the two to work when they're installed together. The rollback fixes Sdcentral, but leaves MM a mess. When I try to connect to the internet, it crashes.


Posted via WinCustomize Browser/Stardock Central

Daiwa
Reply #18 Wednesday, June 22, 2005 9:39 AM
Went to Add/Remove Programs, clicked on Change/Remove for SDC, got the "Unable to locate install.log file" error message.

If I can find it, where should it go - root directory or C:\Program Files\Stardock Central?

Thanks & Cheers,
Daiwa

Daiwa
Reply #19 Wednesday, June 22, 2005 9:47 AM
I found 3 Stardock install.log files - one in Program Files\Common Files\Stardock and one each in the WB & WFX folders. None in the SDC folder. Is the one in Common Files\Stardock the one to use?

Thanks,
Daiwa

Maggot
Reply #20 Wednesday, June 22, 2005 9:48 AM
Ok, SDC just got upgraded to "c" version and all works ok now......Thanks for the speed Stardock!

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