I am choked!!!

Choked

Saturday, March 12, 2005 by carolelee | Discussion: WinCustomize Talk

When I "purchased Windowblinds" awhile back I was under the impression I had "indefinite downloads(with windowblinds)now I'm not allowed to download anymore because I'm a past customer? Why renege? Is this the right approach to keep customers? I am left to wonder what has happened to this place I used to call home?
65 Reply 3 Referrals
First Previous Page 2 of 4 Next Last
Sleeping Dragon
Reply #21 Saturday, March 12, 2005 11:36 PM
I love IKEA

Matchbook
Reply #22 Saturday, March 12, 2005 11:36 PM
PS: If a Safeway employee accidentally undercharges for all plums that day, and 50000 plums are sold in that store, Safeway doesn't impose a "plum charge" because of someone's oversight. Safeway [if they were smart] would THEN ensure all FUTURE employees are well-trained on pricing the produce rather than make each of the 5000 plum-customers pay 50 cents on their next shopping spree, on top of the 1.99 they spent last week.

Sleeping Dragon
Reply #23 Saturday, March 12, 2005 11:36 PM
Sorry, off the point.

carolelee
Reply #24 Saturday, March 12, 2005 11:37 PM
Thanks for understanding where I'm coming from Spyder......this is my point!

Matchbook
Reply #25 Saturday, March 12, 2005 11:40 PM
Erm I meant 5,000 on both accounts up there.. wouldn't let me edit it ..

Lady Aarielle
Reply #26 Saturday, March 12, 2005 11:41 PM
I reread the original post and the issue is not about any membership fees or their worth...... carolelee is referring to her purchase of "WindowBlinds" and the original provisions of that purchase.

Sleeping Dragon
Reply #27 Saturday, March 12, 2005 11:42 PM
..and if a notice is posted, it should be honored. Until they can change the wording.

carolelee
Reply #28 Saturday, March 12, 2005 11:44 PM
When you purchase something, you know what you are buying and you understand the conditions, it could be clothing, furniture....whatever. You find out if it can be returned, warrenty......whatever. This is the same with Stardock.....no where at the time did it state any download caps.......I feel misled!!

JamMeister33
Reply #29 Saturday, March 12, 2005 11:44 PM
I understand your being miffed about this carolelee and I certainly sympathize..
However, I don't recall being offered unlimited downloading privileges by subscribing to windowblinds.. that only seems to come with the wincustomize browser subscription.
I may be wrong about that though, so I should probably shut up...

butch123
Reply #30 Saturday, March 12, 2005 11:45 PM
and if a notice is posted, it should be honored. Until they can change the wording.




carolelee
Reply #31 Saturday, March 12, 2005 11:48 PM
JamMeister, I did not subsribe to windowblinds, I bought the software......big difference

JamMeister33
Reply #32 Saturday, March 12, 2005 11:53 PM
Not really, you "purchased" it, but still have to pay for it every year.. I call that a subscription, not a purchase.. wouldn't you?

Lady Aarielle
Reply #33 Saturday, March 12, 2005 11:53 PM
I reiterate: The issue is not about any membership fees or their worth...... carolelee is referring to her purchase of "WindowBlinds" and the original provisions of that purchase.

carolelee
Reply #34 Saturday, March 12, 2005 11:55 PM
reiterate: The issue is not about any membership fees or their worth...... carolelee is referring to her purchase of "WindowBlinds" and the original provisions of that purchase.
Thank you Lady Aarielle


Lady Aarielle
Reply #35 Saturday, March 12, 2005 11:56 PM
I believe that WindowBlinds can be purchased in CD form or directly online.

JamMeister33
Reply #36 Saturday, March 12, 2005 11:59 PM
Okay, can you cut and paste a copy of the original provisions here?
That would certainly prove your point beyond a shadow of a doubt!

Sleeping Dragon
Reply #37 Saturday, March 12, 2005 11:59 PM
...ok don't get mad. But even if you buy software (PSP9, photoshop, Microsoft Office) you have to buy upgrades. Is that what the additional charge is for?

Apocalypse_67
Reply #38 Saturday, March 12, 2005 11:59 PM
Carolelee, the fastest way to deal with this issue is to either email or call Stardock support and have them explain or fix the problem.
Posting the problem here only gets you a lot of mixed feedback and at the end only the people at Stardock are the ones capable of dealing with this.

Lady Aarielle
Reply #39 Sunday, March 13, 2005 12:01 AM
You're welcome, carolelee.

I originally bought the CD and after discovering that this was a reputable site, I puchased online.

carolelee
Reply #40 Sunday, March 13, 2005 12:01 AM
I bought it online with the understandingunlimited downloads.....I would buy a subsciption in a heartbeat but that is notthe point

Please login to comment and/or vote for this skin.

Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:

  • Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
  • Access to a great community, with a massive database of many, many areas of interest.
  • Access to contests & subscription offers like exclusive emails.
  • It's simple, and FREE!
Login
First Previous Page 2 of 4 Next Last

Home | About | Privacy | Upload Guidelines | Terms of Service | Help
Copyright © Stardock Corporation. All Rights Reserved.


web-wc01