My computer is really hanging............
Sunday, February 1, 2004 by dabe | Discussion: WinCustomize Talk
..... and it's virtually unusable for some things. Like Photoshop. It took almost 4 minutes for PS to just load, never mind use anything. That's unacceptable, and I'm wondering what's causing it. My CPU load hovers around 20%, when normally it runs about 4-10% if I'm just idling.
I went into Task Manager looking for anything that may be the culprit. In the past, I had two versions of ObjectDock running. No good. But such isn't the case now. What I do have, however, is five copies of svchost.exe. I have no idea what that is, so I'm afraid to start shutting some down. Anyone know? I uploaded a shot of my desktop with taskmanager open, in the hopes that one of you can take a look at it, and maybe advise me about what may be hanging up my computer. Just click on my name to view it.
TIA I'd appreciate all the help I can get.
I went into Task Manager looking for anything that may be the culprit. In the past, I had two versions of ObjectDock running. No good. But such isn't the case now. What I do have, however, is five copies of svchost.exe. I have no idea what that is, so I'm afraid to start shutting some down. Anyone know? I uploaded a shot of my desktop with taskmanager open, in the hopes that one of you can take a look at it, and maybe advise me about what may be hanging up my computer. Just click on my name to view it.
TIA I'd appreciate all the help I can get.
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yrag
Reply #22 Sunday, February 1, 2004 9:01 PM
Reply #22 Sunday, February 1, 2004 9:01 PM
dabe - most of the services in your profile I recognize, however there is one that I have not seen before...cceutmgr.exe. Do a search and see what proggie it belongs to. Also, what version of Zone Alarm do you have installed. I assume from some of the services you're running that you're either using a Lap or your PC has a Lap Dock installed. You tell me.
[Message Edited]
[Message Edited]
dabe
Reply #23 Sunday, February 1, 2004 9:29 PM
Reply #23 Sunday, February 1, 2004 9:29 PM
I guess you meant ccevtmgr.exe. I think you may have hit the nail on the head. I did a google search and found this link http://www.experts-exchange.com/Operating_Systems/Q_20824958.html
Apparently, slowdowns with NAV are not that uncommon. I hate Norton. But, a computer "expert" loaded it onto my system a few months ago, and I've been using it ever since. I woldn't be surprised if this turns out to be the problem.
I'm going to shut down NAV, and see how it runs. I had been using Kaspersky AV Pro for a long time, but he said NAV was better. Whatever.
Again Gary, I think you nailed it. I'll get back to you all and let you know how it goes.
Apparently, slowdowns with NAV are not that uncommon. I hate Norton. But, a computer "expert" loaded it onto my system a few months ago, and I've been using it ever since. I woldn't be surprised if this turns out to be the problem.
I'm going to shut down NAV, and see how it runs. I had been using Kaspersky AV Pro for a long time, but he said NAV was better. Whatever.
Again Gary, I think you nailed it. I'll get back to you all and let you know how it goes.
IPlural
Reply #26 Sunday, February 1, 2004 9:33 PM
Reply #26 Sunday, February 1, 2004 9:33 PM
you can raise the GDI objects up so the warning doesn't popup...
The main thing would be to click on the CPU tab at the top where the real time stat's are displayed.
It *will* show you exactly what is actively hitting the CPU, from highest to lowest moving down the list.
Once you know that, you can highlight the specific task, and in the lower right hand display pain you can click the different tabs to find out more info on that specific task. Also "svchost" info for exactly what tasks is running under svchost is viewable.
If you fear a Trojan, you can look to the top right hand pain and click the "Connections" tab and then click "remote" to see what IP addresses you've a connection with if any and local to see what is actually accessing the Internet (or network)..
Jafo, you're correct about helping and being conservative...
Reason this is my last post on the subject of support...
It can and does it way out of whack when 50 people are saying different things, or repeating the same thing 50 different ways...
The main thing would be to click on the CPU tab at the top where the real time stat's are displayed.
It *will* show you exactly what is actively hitting the CPU, from highest to lowest moving down the list.
Once you know that, you can highlight the specific task, and in the lower right hand display pain you can click the different tabs to find out more info on that specific task. Also "svchost" info for exactly what tasks is running under svchost is viewable.
If you fear a Trojan, you can look to the top right hand pain and click the "Connections" tab and then click "remote" to see what IP addresses you've a connection with if any and local to see what is actually accessing the Internet (or network)..
Jafo, you're correct about helping and being conservative...
Reason this is my last post on the subject of support...
It can and does it way out of whack when 50 people are saying different things, or repeating the same thing 50 different ways...
Sugaree
Reply #27 Sunday, February 1, 2004 9:36 PM
Reply #27 Sunday, February 1, 2004 9:36 PM
Oops, I ment to say....Gary thinks he's sooo smart. 
yrag
Reply #28 Sunday, February 1, 2004 9:40 PM
John...you have to keep posting...
...you're the only one that's up 24/7
China - same thing
Reply #28 Sunday, February 1, 2004 9:40 PM
| Reason this is my last post on the subject of support... |
John...you have to keep posting...
...you're the only one that's up 24/7
China - same thing
IPlural
Reply #29 Sunday, February 1, 2004 9:59 PM
Reply #29 Sunday, February 1, 2004 9:59 PM
eh, insomnia is a beautiful thing NOT! 
besides, I'd much rather play
besides, I'd much rather play
sig101
Reply #32 Sunday, February 1, 2004 10:48 PM
Reply #32 Sunday, February 1, 2004 10:48 PM
Ah dabe, just an observation that the "expert" who said NAV was "better" than Kaspersky really was no expert at all, at least not much up on AV's and security stuff. I don't use KAV myself but if you still have it available and were previously using it without any issues, I'd suggest dumping NAV and reinstalling KAV.
Also, recently there have been an increasing number of reports of issues with some Symantec products, Live Update, etc. Not by the usual critics and moaners I should note: even some longtime Symantec users/adherents are jumping ship.
But you may also have something else going on as well, so let us know how it goes.
Also, recently there have been an increasing number of reports of issues with some Symantec products, Live Update, etc. Not by the usual critics and moaners I should note: even some longtime Symantec users/adherents are jumping ship.
But you may also have something else going on as well, so let us know how it goes.
dabe
Reply #33 Sunday, February 1, 2004 10:48 PM
Reply #33 Sunday, February 1, 2004 10:48 PM
I think I found the problem. It was ObjectDock. For some reason, it was using over one thousand, as in THOUSAND GDI objects. That's ridiculous. I don't know why it climbed so high, but after shutting down and restarting, which I've already done a zillion times, it's now using only 135 GDI objects. Now, let's see if it stays down. NAV seems to be behaving, as is DX (which sometimes gives me problems). Believe it or not, TaskInfo really helped me track it down. It is a great program, even if I don't understand everything. I still don't know what happened, and I don't know if it will happen again, but I have a new tool to help me now.
Thank you, thank you, thank you My hat's off to you. You're a great team, in spite of some minor bickering. 
*keeping my fingers crossed*
Thank you, thank you, thank you
My hat's off to you. You're a great team, in spite of some minor bickering. 
*keeping my fingers crossed*
yrag
Reply #35 Sunday, February 1, 2004 10:57 PM
Reply #35 Sunday, February 1, 2004 10:57 PM
I own a computer company..
dabe - that's an on going problem with OD...several times a day you need to close and re-start it to keep the handle count down. It's an issue that they know about and hopefully will be resolved in the near future.
dabe - that's an on going problem with OD...several times a day you need to close and re-start it to keep the handle count down. It's an issue that they know about and hopefully will be resolved in the near future.
SelfExiled
Reply #36 Sunday, February 1, 2004 11:00 PM
Reply #36 Sunday, February 1, 2004 11:00 PM
It sounds to me like you have more than one AV program installed. That could be a big problem. Zone Alarm and Norton also have known conflicts. More than one firewall could also cause problems. Once you limit yourself to one firewall and one AV program, you might see a big diffence. AV programs are constantly running in the background. And if you have two competing, and conflicting with each other, this would describe your problem. If you must have Zone Alarm over Norton Personal Firewall or Norton Internet professional, then I would get rid of Norton AV.(Although Norton is the best)
I would first run Spybot search and destroy to see if you have spyware. That would definitely cause the problem. Spybot is free.I would shut down all AV programs before installing Spybot. AV programs are known to cause problems with installations. Then, I would install and run Spybot. If your system is clean of spyware, then I would uninstall all your firewalls and AV programs. You have too many running that do the same thing.
Once you uninstall all the firewalls and AV programs, I would clean the registry of their traces. Then I would delete their directories.
This should fix your problem. Then, I would install one virus program. After reboot see if you develop lag again. This will help you to troubleshoot where the conflict is coming from. Remember... ONE AV and ONE firewall. Good Luck.
I would first run Spybot search and destroy to see if you have spyware. That would definitely cause the problem. Spybot is free.I would shut down all AV programs before installing Spybot. AV programs are known to cause problems with installations. Then, I would install and run Spybot. If your system is clean of spyware, then I would uninstall all your firewalls and AV programs. You have too many running that do the same thing.
Once you uninstall all the firewalls and AV programs, I would clean the registry of their traces. Then I would delete their directories.
This should fix your problem. Then, I would install one virus program. After reboot see if you develop lag again. This will help you to troubleshoot where the conflict is coming from. Remember... ONE AV and ONE firewall. Good Luck.
Jafo
Reply #37 Sunday, February 1, 2004 11:01 PM
Reply #37 Sunday, February 1, 2004 11:01 PM
Chas....yer a bit late.....probably one of those page refreshing issues again....
kongit
Reply #38 Sunday, February 1, 2004 11:02 PM
Reply #38 Sunday, February 1, 2004 11:02 PM
I think the problem is you have your computer on. turn it off and you should notice a remarkable less amount of cpu and memory usage.
sig101
Reply #39 Sunday, February 1, 2004 11:06 PM
Reply #39 Sunday, February 1, 2004 11:06 PM
Chas....Zone Alarm is a firewall, NAV (Norton AntiVirus)is an AV. Where do you get he's running two AV's or two firewalls?
At any rate, you missed the party. He's determined that Object Dock is what was hogging his PC.
[Message Edited]
At any rate, you missed the party. He's determined that Object Dock is what was hogging his PC.
[Message Edited]
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Reply #21 Sunday, February 1, 2004 8:43 PM