WinCustomize Subscription

Do I have one?

Tuesday, February 13, 2024 by RedneckDude | Discussion: WinCustomize Talk

Guys, I have looked and looked and I can't seem to find an active WinCustomize subscriptions for me.

DrJBHL
Reply #1 Wednesday, February 14, 2024 12:20 AM

Hi Jim! I came up with this link:

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14/create/10139

Choose "Ask a question" and a dropdown form should appear where you can fill out your question. Keep track of your ticket number (basj always says that. ).

I hope that's the right link, bud.

elvee
Reply #2 Wednesday, February 14, 2024 5:31 PM

Mine is listed on my Stardock account page, under the WinCustomize tab.

Edit..

On My Downloads Page.

RedneckDude
Reply #3 Wednesday, February 14, 2024 6:56 PM

I suppose what is confusing me is that I have 3 Stardock accounts...lol.  At one point I was using ObjDesktop on multiple PCs.

RedneckDude
Reply #4 Wednesday, February 14, 2024 7:04 PM

Ok, I found subs under DXDesigner1 and PuterDudeJim.  Both expired.   There's not one listed under PuterDudeJim1

RedneckDude
Reply #5 Wednesday, February 14, 2024 7:05 PM

Was also trying to find the subscriber skins, which may not exist anymore.

elvee
Reply #6 Wednesday, February 14, 2024 7:53 PM

If your subscription is active, you will find them here.

RedneckDude
Reply #7 Friday, February 16, 2024 12:48 AM

I must have an active sub. Not getting ads, and no download limits.  But that doesn't show in my dropdown, Elvee

DrJBHL
Reply #8 Friday, February 16, 2024 12:59 AM

Nor in mine.

Subscriber skins/purchased skins should appear in the Wincustomze tab here:

https://store.stardock.com/myaccount/products

Jan Oscar
Reply #9 Friday, February 16, 2024 1:55 AM

There are two ways to get unlimited downloads at Wincustomize. One is a Wincustomize subscription and the other having a running subscription to a Stardock product. The subscriber skins have never been available from the store like all other purchases, only from the drop down menu linking to your WC profile.

If you have a valid Wincustomize sub, you can find it under the Wincustomize tab on your products page https://store.stardock.com/myaccount/products

RedneckDude
Reply #10 Friday, February 16, 2024 2:10 AM

Your image is what mine looks like on all 3 accounts.  I guess I need to figure out what account I'm gonna keep for stardock, and renew the WC sub on that same acct.

Let the other 2 accounts go.

 

I have more purchases on the PuterDudeJim at aol account, so I should continue that one for both WC and Stardock.

DrJBHL
Reply #11 Friday, February 16, 2024 2:30 AM

Maybe Support can transfer all your purchases into the one account you choose, Jim. Try using the link in reply #1.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14/create/10139

Also, there's this:

"Merging two accounts

If you have access to both email accounts, you can merge your registrations here:

https://www.stardock.com/accounts/registrations/

If you do not have access to both accounts, we will need information for both accounts such as one of the following:

  • Order numbers associated with each account

  • The full physical address associated with the account 

Click here to submit them."

You can combine 2, and then the third after combining the first two, but you might wat to ask Jazlan about that.

Jan Oscar
Reply #12 Friday, February 16, 2024 2:58 AM

To ensure everything goes right, I would suggest  a support ticket with all information available. There may be issues with karma though, from what I have seen from other merges. I think karma is not transferred from one account to another.

DrJBHL
Reply #13 Friday, February 16, 2024 3:47 AM

JanOscar

I think karma is not transferred from one account to another.

That would be correct...and it happened to RnD in the past.

RedneckDude
Reply #14 Saturday, February 17, 2024 11:56 AM

Life kinda got in my way.......I'll be back......

DrJBHL
Reply #15 Saturday, February 17, 2024 12:34 PM

RedneckDude

Life kinda got in my way.......I'll be back......

Hope things go better, bud.

RedneckDude
Reply #16 Tuesday, February 27, 2024 4:42 PM

I still haven't figured this out, but hey, as long as I have unlimited downloads and no ads, I guess I'm ok.

RedneckDude
Reply #17 Tuesday, February 27, 2024 4:47 PM

elvee



If your subscription is active, you will find them here.

 

 

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