Trouble uploading
Last 24 hrs
Thursday, January 25, 2024 by Sed | Discussion: WinCustomize Talk
Yesterday I tried to upload a jpg preview under 2MB
and I kept getting a WC rectangle saying it could not use it.
Today I uploaded ONE after 3 crashes WC freezing up??
THAT's NEW --- ANYONE KNOW WTF???
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Reply #2 Friday, January 26, 2024 11:04 AM
Hello,
Sorry to hear you are having issues. But, I just tested upload a screenshots and it get through without any issue. Maybe, try different browser.
https://www.wincustomize.com/explore/screenshots/28362/
Thanks
Basj,
Stardock Community Assistant.
Reply #3 Friday, January 26, 2024 11:21 AM
Try to make a new preview, and save it in a lower quality if it's close to the 2MB limit.
I assume it's the uploading of the preview that's the problem and not the wall/zip itself?
Reply #4 Friday, January 26, 2024 3:04 PM
It is a JPG -- just doesnt want to be uploaded.. YES the Preview.. I am just putting up a different one
AND I am seeing a PROBLEM with the new (I NEVER ASKED FOR IT) upgrade in Firefox
Reply #5 Friday, January 26, 2024 3:12 PM
IT COMES UP VALIDATION FAILED..... Just happened again
Reply #8 Friday, January 26, 2024 7:55 PM
As mentioned above have you tried other browser? To me it look like Firefox is blocking it. But, hey, what do I know.
Thank you,
Basj,
Stardock Community Assistant
Reply #9 Friday, January 26, 2024 8:05 PM
All the input I can get..... I uploaded one then the the next one did the NO
I tryed another sae thing...
Reply #11 Saturday, January 27, 2024 4:45 PM
WHAT THE xxxx AM I SUPPOSSED TO DO???
Comment moderated for foul language, and using capital letters make us hear you less, trust me. Keep it sivil! Thank you!
Jan
Reply #12 Saturday, January 27, 2024 5:14 PM
THIS IS ON MS EDGE.... So is it a WC problem??? Any you Big wigs out there???
Reply #13 Saturday, January 27, 2024 5:46 PM
THIS IS ON MS EDGE.... So is it a WC problem??? Any you Big wigs out there???
I made an upload earlier that worked as supposed to, and I have never seen that validation issue before here, or on other sites, so wait for an answer from someone who might know.
Reply #16 Sunday, January 28, 2024 12:18 AM
Sed, have you tried
1. Rebooting your computer, and cleaning cookies and cache? Also, do an online virus scan https://www.trendmicro.com/en_ca/forHome/products/housecall.html as it can't hurt.
2. Have you tried using Brave browser?
3. A warning of that type generally means there's something about the file that the website is reacting to, and it can be many things.
The fact there are no other reports of this strongly suggests it's a local problem between your machine and WC.
Try 1, 2 and 3 above. If they don't solve the problem, try uploading a simple screenshot to my January thread, and report what happens. OK?
The IT guys are on weekend footing, and tbh this appears to be an individual problem so they might leave it until Monday. I'll leave a message on the chance they'll see it. 
edit: Got an answer from IT. They're asking you to email the file to them for analysis: here's the email address: [email protected]
Reply #17 Monday, January 29, 2024 3:38 PM
ONLY HERE could his screw up ... The address Service Stardock''''''''''''''' Isn't connecting for me
Reply #19 Monday, January 29, 2024 3:43 PM
I THOUGHT I was going to get an answer today from TECH???
Reply #20 Monday, January 29, 2024 4:38 PM
Sed, that's an email address. Open your email program or mail server and address it to [email protected] .
Attach the problem file/files to the email. I use gmail. This is the way it should look if you use gmail:
It's now 11:50 PM where I am. I'll check this thread first thing in the morning to see if you're having further problems sending the email.
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Reply #1 Friday, January 26, 2024 10:50 AM
IT is only ONE certain wall Whatever..