Trouble uploading
Last 24 hrs
Thursday, January 25, 2024 by Sed | Discussion: WinCustomize Talk
Yesterday I tried to upload a jpg preview under 2MB
and I kept getting a WC rectangle saying it could not use it.
Today I uploaded ONE after 3 crashes WC freezing up??
THAT's NEW --- ANYONE KNOW WTF???
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Reply #22 Monday, January 29, 2024 5:37 PM
Personally, I have never experienced such a issue. Odd. Since there are usually alternatives, perhaps using a different browser can help. Keep trying alternatives. I find it difficult to believe that you would continue to see this with all of these other browsers, such as Brave, Vivaldi, Opera, Pale Moon, Epic, IE (yes, I know it's ancient),etc., unless there is possibly something going on with your machine like a virus, or malware, or something. A memory issue could be another area of concern. But I freely admit that I am conjecturing and speculating. Hope this can be be fixed and solved soon!
I don't think the browser is the problem. I think the file is. Anyway, SD's IT will be looking at it.
Reply #23 Tuesday, January 30, 2024 4:34 PM
Hey Sed, we received your file and I can confirm I have the same behavior on my side when uploading it as a preview.
We'll need to look into the file more to find out what it didn't like specifically about this file.
For now - I was able to bypass the error by opening the file in paint and resaving it.
If you'd like you can download this new file and attempt your upload again.
Reply #24 Wednesday, January 31, 2024 7:17 PM
WENT THRU using Paint... But there is NOTHING different with the file
Reply #25 Wednesday, January 31, 2024 11:17 PM
WENT THRU using Paint... But there is NOTHING different with the file
jandrews, a big thank you for your help in the meantime with this workaround. I look forward to learning what the problem was.
Sed, obviously something in the file changed after saving in Paint, as it was accepted without a glitch.
Reply #26 Sunday, February 4, 2024 4:56 PM
DR................. and anyone else .. THE JPG is about half the size in Preview... SO... It is NOT the preview fault WC is not accepted 2MB
768 KB... That goes thru.. ANYONE ELSE reading this??
AND this lousey Fire Fox is still screwed up no matteter how many times I un-load and Re-Load it
And MS doesnt like uploading Previews either..
IF I drop my FF I will lose all my passwords and etc etc so HERE we ar -- you get a 794 kb preview
Reply #27 Wednesday, March 20, 2024 8:42 PM
Pretty sure this has to do with the .jpeg vs. .jpg issue. The Dev's fixed this in DeskScapes which now recognizes .jpeg, but I'm not sure if they added the .jpeg extension to the WinCustomize preview uploads.
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Reply #21 Monday, January 29, 2024 5:26 PM
Personally, I have never experienced such a issue. Odd. Since there are usually alternatives, perhaps using a different browser can help. Keep trying alternatives. I find it difficult to believe that you would continue to see this with all of these other browsers, such as Brave, Vivaldi, Opera, Pale Moon, Epic, IE (yes, I know it's ancient),etc., unless there is possibly something going on with your machine like a virus, or malware, or something. A memory issue could be another area of concern. But I freely admit that I am conjecturing and speculating. Hope this can be be fixed and solved soon!