Bad serial number?
Friday, December 19, 2003 by drxenon | Discussion: WinCustomize Talk
I am trying to find out why the serial number I just got in an e-mail is saying it is invalid when I enter into WinCustomize Browser? I purchased a subscription and I am cutting and pasting the serial directly from the e-mail...
Help! I want to be able to use this darned thing
Thanks in advance for any help someone can give me.
Help! I want to be able to use this darned thing
Thanks in advance for any help someone can give me.
White_Moth
Reply #3 Friday, December 19, 2003 7:37 PM
Reply #3 Friday, December 19, 2003 7:37 PM
Just make sure you cut and paste acurately, one little blank spot could mess everything up.
drxenon
Reply #4 Friday, December 19, 2003 11:13 PM
Reply #4 Friday, December 19, 2003 11:13 PM
Yes, I made sure to cut and paste it correctly and I used links in the e-mail.
Koasati
Reply #5 Friday, December 19, 2003 11:49 PM
Reply #5 Friday, December 19, 2003 11:49 PM
Could it be an email address conflict? Is the email address you use to log in to WC, the same as the address you used with your purchase?
goodmorphing
Reply #6 Saturday, December 20, 2003 12:08 AM
Is it for the WC browser? If it is, this may seem a little silly, but click on 'subscriber resources' in the 'resources' box to your left. There you will find the number. Copy it from there and try again. I had a trouble like that once and it turned to be something weird with the font.
Reply #6 Saturday, December 20, 2003 12:08 AM
Is it for the WC browser? If it is, this may seem a little silly, but click on 'subscriber resources' in the 'resources' box to your left. There you will find the number. Copy it from there and try again. I had a trouble like that once and it turned to be something weird with the font.
drxenon
Reply #7 Sunday, December 21, 2003 1:05 AM
Reply #7 Sunday, December 21, 2003 1:05 AM
Thanks for everyone's input. Something appeared to be out of whack in the system and they didn't show me as having ordered a WC subscription. It has been fixed now and is working. Again, thanks a bunch for everyone's input.
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Reply #1 Friday, December 19, 2003 7:29 PM