URGENT SDC update and big troubles

Thursday, October 23, 2003 by neophil78 | Discussion: WinCustomize Talk

If Anyone from Stardock could get an eye on the SDC newsgroup, there are different thread about latest SDC update troubles (and for me VERY BIG troubles ... > )
First Previous Page 1 of 2 Next Last
neophil78
Reply #1 Thursday, October 23, 2003 4:41 PM
nearlly 8 hours i posted on the newsgroup and 4 ½ hours here and still no kind off reaction .... >
[email protected]
Reply #2 Thursday, October 23, 2003 4:51 PM
We're looking into it. If I stopped to post that for everything that came up, nothing would ever get done.
neophil78
Reply #3 Friday, October 24, 2003 3:39 AM
I think someone from Stardock should have at least send me the file for re-update SDC from 1.04.185 build 20 to 1.12.212 build 29 (and not 1.15.216 build 30 of course ...)
neophil78
Reply #4 Sunday, October 26, 2003 4:49 AM
3 days later ...

I just wonder what i would have been able to do with my PC since that if i did'nt succeed to fix it myself ...


[Message Edited]
Jafo
Reply #5 Sunday, October 26, 2003 4:56 AM
There is an animal known as 'weekend'....may be foreign to some....
neophil78
Reply #6 Sunday, October 26, 2003 7:43 AM
and there's also another animal calling "the day before the WE" which may be foreign to others though ...
MarkMcQ
Reply #7 Sunday, October 26, 2003 7:50 AM
You are aware of how busy those folks at Stardock really are?
They can't just drop everything they're doing in the middle of a large project just to sort all your problems out.
When they have time and resources available to fix a problem, they will, and they'll let everyone know.
Do you honestly believe they'd ignore a problem with one of their main programs?
Please.....
Fuzzy Logic
Reply #8 Sunday, October 26, 2003 7:53 AM
No problems with SDC here. Maybe the problem lies elsewhere...
Stumpy
Reply #9 Sunday, October 26, 2003 7:54 AM
And SDC should also auto-update when you run the program, if you haven't got that option set, then the fault is with You! not Stardock, so instead on becomming a Mona Lisa, make sure you have set the program up correctly >



Powered by SkinBrowser!
neophil78
Reply #10 Sunday, October 26, 2003 9:55 AM
Some of you may read the SDC newsgroup before telling anything ... i'm not the only one who get troubles ...
sig101
Reply #11 Sunday, October 26, 2003 2:26 PM
Did you also email Stardock support on the 23rd when you first posted here and on the ng about your problem?
Stockholm Syndrome
Reply #12 Sunday, October 26, 2003 2:35 PM
Some of you may read the SDC newsgroup before telling anything ... i'm not the only one who get troubles ...



Gee I love being yelled at by other users, don't you all?

Yeah, support newsgroups are generally full of problem reports. That's kinda what they're there for. Please name one product for me that no one, ever, has problems with.

I DO read the newsgroups and I didn't see anyone else reporting this problem with the update.
I do, however, see a thread from you about once a month or so saying SDC "doesn't work!!!!!!!". At that point I'd be thinking, A) it doesn't get along well with your machine, or operator error anyone?

I'm sure they're doing the best they can at SD. >

[Message Edited]
sig101
Reply #13 Sunday, October 26, 2003 2:54 PM
Actually there were a few other posters who also reported problems with the next to last SDC update. The first thread I noticed was dated the 22nd. A new update was issued to disable the problematic function (Smart Startup? What is that?) but reportedly didn't work. So it's not just neophil who had problems with that update.
neophil78
Reply #14 Sunday, October 26, 2003 3:06 PM
Thanks to have read well the newsgroup sig101 (and nope i did'nt mailed directly support @ stardock : 1°) because as you noticed i was not the first to mention the problem ... 2°) because Stardock guys asked me for a test about the latest WB4 version under Win98 ==> though i thouhgt they might have follow what was going on it ... )
sig101
Reply #15 Sunday, October 26, 2003 3:29 PM
I usually check the newsgroups before I allow the update just in case people are reporting problems. But this time I didn't and didn't see the posts until after I updated. Fortunately I didn't have any problems with the update. If I had really serious problems, I would not have been happy either.
[Message Edited]
neophil78
Reply #16 Sunday, October 26, 2003 3:46 PM
Yep i do the same, but this time i didn't ..... and the result was not really clean
OK, i've finally succeed to fix it on my own, but how many other people may have the problem, without having mentionned it, perhaps in the impossibility to do it ??? (at the beginning i had to take another PC to communicate on the newsgroup ... )
Stumpy
Reply #17 Sunday, October 26, 2003 3:59 PM
You were answered by Nakor who works for Stardock, buit you chose to ignore and continue to complain, Patience is a Virtue



Powered by SkinBrowser!
IPlural
Reply #18 Sunday, October 26, 2003 4:00 PM
well, if your playing being a part of beta testing, you sure as hell do not have room to whine about being the one who finally fixed it.

You record the errors and system configuration...
What you attempt and or what is done to fix the error...
and you email it in as an FYI...

Agreeing to mess with Beta software and then throwing a fit about it when something breaks as if you've been torpedoed and are now dead in the water is counter productive to say the least...

just my personal point of view...
sig101
Reply #19 Sunday, October 26, 2003 4:06 PM
SDC is not beta. People are reporting problems with last week's SDC update.



Powered by SkinBrowser!
neophil78
Reply #20 Sunday, October 26, 2003 4:10 PM
IPlural, when i say i fixed it, i mean i just do things to be able to use my PC normally again, not that I fixed the bug of the program ... (sorry for my english ..)

Please login to comment and/or vote for this skin.

Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:

  • Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
  • Access to a great community, with a massive database of many, many areas of interest.
  • Access to contests & subscription offers like exclusive emails.
  • It's simple, and FREE!



web-wc01