Site issues
Wednesday, October 1, 2003 by KarmaGirl | Discussion: WinCustomize Talk
Stardock is in the midst of moving WinCustomize to new servers in a new location which has higher bandwidth piped into it. (Yes, WC is getting more powerful servers *and* more bandwidth). This will cause some disruptions. Please contain the issues that you see to this one thread so that we can address them as they happen. Please be patient during this time as this is not a simple task.
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Zodiaq~
Reply #62 Friday, October 24, 2003 12:12 PM
Reply #62 Friday, October 24, 2003 12:12 PM
For some reason the site is extremely sloooow today 
I keep getting a 'Data base Connection' error
I keep getting a 'Data base Connection' error
Zodiaq~
Reply #63 Friday, October 24, 2003 12:21 PM
Reply #63 Friday, October 24, 2003 12:21 PM
Just a little glitch that only lasted about an hour 
Flyin' along again
Flyin' along again
Scotaro007
Reply #64 Saturday, October 25, 2003 1:15 PM
Reply #64 Saturday, October 25, 2003 1:15 PM
I am having serious problems. It won't let me upload anything to the site. It says that the page that i'm looking for cannot be found (the page that usually tells you that your skin has been successfully uploaded). I'm mainly trying to upload logons and wallpapers. Can somebody tell me what's wrong?
ShadoeMynX
Reply #65 Saturday, October 25, 2003 4:11 PM
Reply #65 Saturday, October 25, 2003 4:11 PM
I uploaded 2 wallpapers and had been waiting for them to be approved but they disappeared? Was this due to the site transfer? They were there then today i clicked 'my skins' and all there is is the one I just uploaded today. Just wondering if I should re-upload the others. 
Thanks
Thanks
SuChiUomizu
Reply #66 Saturday, October 25, 2003 4:13 PM
Reply #66 Saturday, October 25, 2003 4:13 PM
Actually it probably meant they were rejected. You don't get an e-mail if they are rejected.
ShadoeMynX
Reply #67 Saturday, October 25, 2003 4:19 PM
Reply #67 Saturday, October 25, 2003 4:19 PM
Oh, well thats encouraging. ALL of my wallpapers rejected? Were they that bad? Great way to start. Thanks.
Great way to start. Thanks.
Darco
Reply #68 Sunday, October 26, 2003 2:41 PM
Reply #68 Sunday, October 26, 2003 2:41 PM
Upload has not been working for me for quite some time, I keep getting the same thing, page you are looking for can not be found.
Zodiaq~
Reply #69 Monday, October 27, 2003 12:32 PM
Reply #69 Monday, October 27, 2003 12:32 PM
Ok...The last few days a lot of glitches. Several times I cannot access the site at all.
A few times I just get a blank page saying, 'Service Unavailable'.
When I do access the site I get a 'Data Base Connection' error when ever I go to any library or the message board.
I know you guys are working on it...Just thought that might help
A few times I just get a blank page saying, 'Service Unavailable'.
When I do access the site I get a 'Data Base Connection' error when ever I go to any library or the message board.
I know you guys are working on it...Just thought that might help
Celtics3410
Reply #70 Monday, October 27, 2003 2:36 PM
Reply #70 Monday, October 27, 2003 2:36 PM
i cant upload.. havent been able to for a while.. are there limitations on uploads, but no error messages?
other than the internal server errors i've never gotten an error message.. it was actually uploaded for like a day, and it said it would upload within 3-4 days or something.. that was 2 weeks ago and it still isnt up, and it disappeared the one day.. its nothing bad, it just mysteriously disappeared... i am about ready to give up or find another site. i understand you're migrating servers right now, but still.. they werent before, and i had problems..
other than the internal server errors i've never gotten an error message.. it was actually uploaded for like a day, and it said it would upload within 3-4 days or something.. that was 2 weeks ago and it still isnt up, and it disappeared the one day.. its nothing bad, it just mysteriously disappeared... i am about ready to give up or find another site. i understand you're migrating servers right now, but still.. they werent before, and i had problems..
Celtics3410
Reply #71 Monday, October 27, 2003 2:37 PM
Reply #71 Monday, October 27, 2003 2:37 PM
And how are these new submissions coming in? It has to be working for some people..
Darco
Reply #72 Monday, October 27, 2003 7:33 PM
Reply #72 Monday, October 27, 2003 7:33 PM
It is working for some people and not others. Actually some people are viewing things that others looking at this same site can not see. I know because I have been there. I submitted something a couple weeks ago and after many, many tries it finally got through without an error page. I thought it had been rejected until I received an e-mail that it had been accepted and there was a link. When I clicked on the link there it was with comments, but I still could not see it at WinCustomize. I wrote to one of the people commenting and they said they could see it but friends of theirs could not. I am back to getting error pages again so I just gave up. I think in time if they are aware of these things they will be fixed.
White_Moth
Reply #73 Monday, October 27, 2003 8:47 PM
I have wrestled with this same problem for a week now. I am going to try your work-around. My problem started when I DLed SDC 112 that auto updated itself to Version 1.15a 217, build: 31, and although the Libraries appear to download forever, all I get are empty icons. I have even re DLed SDC but still have the same trouble with the "Skins and Themes" Libraries.
Will soon let you know how the work-around works for me.
Reply #73 Monday, October 27, 2003 8:47 PM
| #59 by Citizen vasgo - 10/21/2003 12:29:38 AM thank you yrag, and t-man. i think i may have found a work around. after uninstalling wincustomize/stardock and running the latter only, the wincust libraries (and contents) appear innitially but then upon refreshing although the libraries.zip file registers as downloading, when it displays, the categories are shown but the contents are not. further, when i click on the lib.zip file, it registers as corrupted. i have found however though if i select refresh site updates first THEN refresh the wincustomize lib's this seems to work. |
I have wrestled with this same problem for a week now. I am going to try your work-around. My problem started when I DLed SDC 112 that auto updated itself to Version 1.15a 217, build: 31, and although the Libraries appear to download forever, all I get are empty icons. I have even re DLed SDC but still have the same trouble with the "Skins and Themes" Libraries.
Will soon let you know how the work-around works for me.
xer0x
Reply #74 Monday, October 27, 2003 8:55 PM
Reply #74 Monday, October 27, 2003 8:55 PM
everytime i log into my account and i try to change my theme manager it clicks over to another citizen login whats up ?? 
Darco
Reply #75 Monday, October 27, 2003 11:37 PM
Reply #75 Monday, October 27, 2003 11:37 PM
My problem is nothing next to what some people are going through. Thankfully I can still get all the skins, that is the most important thing for me. Consider me Happy.
elfenm07
Reply #76 Tuesday, October 28, 2003 1:16 PM
Reply #76 Tuesday, October 28, 2003 1:16 PM
I was just wondering if anybody else is getting 'cannot read source file' errors? I just started getting them yesterday. Everything was fine until then and I haven't downloaded anything new except from here. So I don't think it's a weird app. thing. Just hoping it's not my computer.
White_Moth
Reply #77 Tuesday, October 28, 2003 6:19 PM
Reply #77 Tuesday, October 28, 2003 6:19 PM
Well, I still can't get "Skins and Themes" libraries to fully work in either SDC or WC Browsers.
I have re-installed both, used spares of older ones I kept tucked away on another drive, cleared all cookies, updated to newer versions and a dozen other things to no avail.
The libraries.zip download, but all I get are Icons without files.
I have tried the various suggestions listed in this thread, and still no luck.
I am currently using SDC 1.12.212 build 23 and Wincustomize Browser 1.20.014
What I do not get other than Icons are:
Recent Skins
Libraries
I do get these:
Top Downloads
Newest Additions
Updated Skins
Featured Skins
I can access everything else using both browsers, so this is not a dire issue.
Just thought I would post here and hopefully help reveal a problem.
I have re-installed both, used spares of older ones I kept tucked away on another drive, cleared all cookies, updated to newer versions and a dozen other things to no avail.
The libraries.zip download, but all I get are Icons without files.
I have tried the various suggestions listed in this thread, and still no luck.
I am currently using SDC 1.12.212 build 23 and Wincustomize Browser 1.20.014
What I do not get other than Icons are:
Recent Skins
Libraries
I do get these:
Top Downloads
Newest Additions
Updated Skins
Featured Skins
I can access everything else using both browsers, so this is not a dire issue.
Just thought I would post here and hopefully help reveal a problem.
elfenm07
Reply #78 Tuesday, October 28, 2003 8:38 PM
Reply #78 Tuesday, October 28, 2003 8:38 PM
It's not me. Yea me . I've been checking around and I'm able to download from DeviantArt. No problem. Just can't get anything from here. My IE6 has been hanging on the page when I try to download from WC since the begining of Oct., so I've been using Mozilla since then. Until yesterday.
I thought I'd try again tomorrow.
. I've been checking around and I'm able to download from DeviantArt. No problem. Just can't get anything from here. My IE6 has been hanging on the page when I try to download from WC since the begining of Oct., so I've been using Mozilla since then. Until yesterday.I thought I'd try again tomorrow.
Chris TH
Reply #79 Tuesday, October 28, 2003 9:26 PM
Reply #79 Tuesday, October 28, 2003 9:26 PM
I got a new one for the Stardock crew...
My StardockCentral discussion list 'browser' (widget, doodad, whatever) is locking all the threads in the list, i.e I can't quote another message (no icon), and the text entry box (& 'submit' button) at the bottom of the page is missing. I usually only lurk in WC-General but I confirmed the same behaviour with other groups also. So far I've tried (unsuccessfully):
Resetting the list...
Deleting the SDC 'discussion'.ini file...
Deleting the cookies...
This is with my Win2k SP4 (office) PC. I posted also on the Stardock news groups but nobody has managed to solve it. I can access the discussions fully if I use IE (that's how I'm posting this).
The confusing thing is it works perfectly on my home machine (XP SP1) using identical login details.
Any suggestions gratefully accepted.
[Message Edited]
My StardockCentral discussion list 'browser' (widget, doodad, whatever) is locking all the threads in the list, i.e I can't quote another message (no icon), and the text entry box (& 'submit' button) at the bottom of the page is missing. I usually only lurk in WC-General but I confirmed the same behaviour with other groups also. So far I've tried (unsuccessfully):
Resetting the list...
Deleting the SDC 'discussion'.ini file...
Deleting the cookies...
This is with my Win2k SP4 (office) PC. I posted also on the Stardock news groups but nobody has managed to solve it. I can access the discussions fully if I use IE (that's how I'm posting this).
The confusing thing is it works perfectly on my home machine (XP SP1) using identical login details.
Any suggestions gratefully accepted.
[Message Edited]
Chris TH
Reply #80 Wednesday, October 29, 2003 12:25 AM
Reply #80 Wednesday, October 29, 2003 12:25 AM
OK Everybody!! (yes all of you) stand down - problem solved... [insert emoticon for embarrassment]
Deleted the 'discussion.ini file in the \program files\Stardock directory.
From casual observation (not a byte by byte compare) they look(ed) identical
Aaannnyhoo, I'll just shuffle away now... (how embarrassment)
Deleted the 'discussion.ini file in the \program files\Stardock directory.
From casual observation (not a byte by byte compare) they look(ed) identical
Aaannnyhoo, I'll just shuffle away now... (how embarrassment)
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Reply #61 Tuesday, October 21, 2003 5:22 AM