Site issues

Wednesday, October 1, 2003 by KarmaGirl | Discussion: WinCustomize Talk

Stardock is in the midst of moving WinCustomize to new servers in a new location which has higher bandwidth piped into it.  (Yes, WC is getting more powerful servers *and* more bandwidth).  This will cause some disruptions.  Please contain the issues that you see to this one thread so that we can address them as they happen.  Please be patient during this time as this is not a simple task.
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I m P u L s E
Reply #81 Wednesday, October 29, 2003 7:01 AM
me too
elfenm07
Reply #82 Wednesday, October 29, 2003 11:29 AM
It's tomorrow. With Mozilla I was able to download wallpaper, but not anything else. Still getting "source file cannot be read" errors. IE is still just hanging pages.
_footsie_
Reply #83 Wednesday, October 29, 2003 6:02 PM
I had a little bit of a problem with my wb not loading last week...had to reinstall from disk...and a couple of days ago I had the problem as described above...couldn't access libraries..got the source file problem.. but last 2 days everything fine....could it be just heavy traffic on the site? I know it must get alot cuz it's awesome!!! and Thanks for all the hard work and the talent of the managers and techs and artists here.....incredible!!!
_footsie_
Reply #84 Thursday, October 30, 2003 6:15 PM
Absolutely Super Duper Wonderful Halloween Pages For Wincustomize!! The Site Looks GREAT!! You folks are the BEST!!!! Very Very Cool! HAPPY HALLOWEEN!!!

elfenm07
Reply #85 Saturday, November 1, 2003 9:05 PM
It's been five days. I've been trying almost every hour to download and still nothing. Can't even get wallpaper anymore. Things are looking grim. I'll try again tomorrow and after that I have no idea. Anyone have any ideas? I wanted to play around with DX2, get some objects. Needless to say I'm feeling tinsy bit blue about the whole thing .
kona0197
Reply #86 Saturday, November 1, 2003 9:06 PM
I have no problems downloading anything. Maybe the problem is at your end?
elfenm07
Reply #87 Saturday, November 1, 2003 10:33 PM
I can download from other sites like DeviantArt and Skinbase just not here. I've been getting 'cannot read source file' errors for five days. A few days ago I was able to get wallpaper. Now nothing. I'm fairly sure I'm good at this end.
White_Moth
Reply #88 Sunday, November 2, 2003 11:40 AM
I STILL cannot get the "libraries.zip" to open up in Skins and Themes in both Wicustomize browser and Stardock Central Browser.

The bottom 4 - "Top Downloads", "Newest Additions", "Updated Skins", and "Featured Skins" are working; just not "Recent Skins" and "Libraries".

I have deleted both browsers, cleared all cookies, downloaded both browsers, updated both browsers, tried various "refresh libraries" and still nothing.

I have posted this in Stardock chat and all I hear there is: "I'm not having a problem.", "It works for me."
So please, if no one can answer this post, please don't tell me what I have already heard.



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elfenm07
Reply #89 Sunday, November 2, 2003 5:04 PM
The only thing working is the message board. Everything else , libs., my account, nothing. Is this a ' things have to get worse before they get better' problems?
kona0197
Reply #90 Sunday, November 2, 2003 5:48 PM
As I have said before, everything works fine for me. You guys might be having connection problems and if so might want to talk to your ISP.
White_Moth
Reply #91 Sunday, November 2, 2003 8:21 PM
Sorry Kona, like I said,
I have posted this in Stardock chat and all I hear there is: "I'm not having a problem.", "It works for me." So please, if no one can answer this post, please don't tell me what I have already heard





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[Message Edited]
White_Moth
Reply #92 Sunday, November 2, 2003 10:19 PM

[Message Edited]
elfenm07
Reply #93 Sunday, November 2, 2003 11:43 PM
I personally have two ISPs. Just in case one happens to be giving me grief. Though I rarely have to fall back on this because my main ISP works amazingly well. I would not call myself 'the sharpest tool in the shed', but I have to think that when two ISPs and now three browsers can't get this one site to work, it ain't me. I apologize if I sound a bit touchy. I'm just getting a little frustrated now.

Darco
Reply #94 Monday, November 3, 2003 12:19 AM
A lot of the WB skins and SysMetrix skins are not showing up in the Newest Additions on my browser and I check every day, therefore they can not be rated by everyone, if you can only see them in the library. Not fair to the artist, if everyone can not see them to rate them.
Zodiaq~
Reply #95 Tuesday, November 4, 2003 11:26 AM
Since the site has migrated the servers to the west coast it has become painfully sloooooow

It is starting to get to the point where I only visit the site maybe 50% of what I used to. I have been thinking maybe your still in the transition state but it has been a couple weeks.

I have a cable connection at over 2.0 Mbits per second...It's definitely this site. I hope the move wasn't a mistake

This reminds of how it used to be on Dial-up...yuck
kona0197
Reply #96 Tuesday, November 4, 2003 11:29 AM
I agree. The site is VERY slow and I am on a 256 DSL connection. Sometimes the site will not even work. I just get errors all the time.
elfenm07
Reply #97 Tuesday, November 4, 2003 3:49 PM
#91 by Kona0197 - 11/2/2003 5:48:06 PM As I have said before, everything works fine for me.


Color me confused.
yrag
Reply #98 Tuesday, November 4, 2003 4:21 PM
Make sure your connection in 'settings' is still set to Atlanta.



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The DJ
Reply #99 Tuesday, November 4, 2003 6:55 PM
I keep editing my account to show 'screenshots' in my library and it's fine till I log back in (use WinWash regularly). Then it's no longer present in my library.
Jafo
Reply #100 Tuesday, November 4, 2003 7:21 PM

#97 by Kona0197 - 11/4/2003 11:29:53 AM
I agree. The site is VERY slow and I am on a 256 DSL connection. Sometimes the site will not even work. I just get errors all the time.
#91 by Kona0197 - 11/2/2003 5:48:06 PM
As I have said before, everything works fine for me. You guys might be having connection problems and if so might want to talk to your ISP.

Ah...'tis typical....comes from poor memory retention...

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