Site issues

Wednesday, October 1, 2003 by KarmaGirl | Discussion: WinCustomize Talk

Stardock is in the midst of moving WinCustomize to new servers in a new location which has higher bandwidth piped into it.  (Yes, WC is getting more powerful servers *and* more bandwidth).  This will cause some disruptions.  Please contain the issues that you see to this one thread so that we can address them as they happen.  Please be patient during this time as this is not a simple task.
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Leo the Lion
Reply #41 Sunday, October 12, 2003 11:54 PM
https://www.wincustomize.com/msgboard.asp?BID=WC&id=200130#200175

Email also sent to KG
maxholder
Reply #42 Monday, October 13, 2003 12:58 AM
ok, well i've tried refreshing my libraries on both stardock central and wincustomize browser with no success. i had this problem yesterday and was given the instruction to refresh the libraries, then refresh the site updates, then close the program, re-open and refresh the libraries again.

whilst this seemed to work yesterday, i have repeated this at least half a dozen times for both programs and to no avail - nothin appears. is anybody else having a similar problem?



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Flyphish
Reply #43 Monday, October 13, 2003 3:07 PM
I dont know if anyone noticed this, but on the litestep page two new skins were up yesterday. I could not download either of them. Sputnik was one of them, and now that one has dissapeared. I was wondering if they are gonna ever go up for download for litestep(sputnik especially).

Flyphish
belinda wallis
Reply #44 Monday, October 13, 2003 3:38 PM
Yer i cant edit my acount eather, all i wanted 2 change was me being female not male, but yer everytime, i click on update it goes on the refresh page.
JoNi_Man2005
Reply #45 Monday, October 13, 2003 5:16 PM
I second that... I cant edit my account either... i just wanted to put more skins to one page.. im new here so I dont know, but here is the message given when you try to update account info:

Microsoft VBScript runtime error '800a802b'

Element not found: 'CreateObject'

/INCLUDE/INC_LOGIN.ASP, line 262

also... i dont know if it is normal or not, but when I hover my mouse over the textbox I am typing in, all my text i am typing is underlined!
thehighlander
Reply #46 Monday, October 13, 2003 10:04 PM
no problems, except windowblinds don't install automatically anymore. have to save in windowblinds folder, and click on the .wba file. not a prob unless you are lazy, which i am.
AtomicHaggis
Reply #47 Tuesday, October 14, 2003 5:55 AM
I read your post at the top of this long load, and I thought I should inform you of something I've found while on your editprofile.asp page. I receive this error, and none of my changes are completed. I have tested this page with both IE6 and Mozilla Firebird (Netscape 7ish), so I don't think it's something at my end. Any ideas?

Microsoft VBScript runtime error '800a802b'

Element not found: 'CreateObject'

/INCLUDE/INC_LOGIN.ASP, line 262
AtomicHaggis
Reply #48 Tuesday, October 14, 2003 5:57 AM
Heh... guess I wasn't the only one to see this... I didn't notice there were 2 pages of posts either, obviously
Flyphish
Reply #49 Tuesday, October 14, 2003 12:14 PM
can anyone download the latest litestep skins?

Flyphish
CerebroJD
Reply #50 Wednesday, October 15, 2003 2:04 PM
I cant seem to be able to go to the WinC home page. It just sits there loading for a long time. I can go to the messageboards (duh) but I cant get to the home page. I'm using IE 6.
CerebroJD
Reply #51 Wednesday, October 15, 2003 2:04 PM
Plus, all my messages are double posting.
[Message Edited]
CerebroJD
Reply #52 Wednesday, October 15, 2003 3:30 PM
No longer double posting.
[Message Edited]
ElAguila64
Reply #53 Friday, October 17, 2003 12:01 PM
To the WC Admins:
I know that you are busy migrating to new servers but do you have a rough estimate of when the process will be completed? There are a couple of winstyle themes that have been unavailable for several weeks now.
JD89187
Reply #54 Saturday, October 18, 2003 3:03 PM
i cant download anything that was summited during the move.
maxholder
Reply #55 Sunday, October 19, 2003 9:30 PM
ok, i am having a lot of trouble refreshing my skins and themes libraries for both wincustomize and stardock. i have tried refreshing, refreshing site-updates, closing the program and restarting. i have tried removingt the lib.ini in winbrowser (and the data file for wincustomize). both suggestions given to previous postings.

since there have been few other responses about this issue being posted i assume that nobody else is having this problem? does the fault lie at my end? sometimes the libraries turn up, but only after a long rigmarole of refreshing and re-refreshing. any ideas anyone?



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yrag
Reply #56 Sunday, October 19, 2003 10:47 PM
vasgo - I just ran the refresh libraries and it worked fine. Both WC and SDC use the same library file, so if you get one the other will work. The fact that it comes and goes makes me think it's on your end. You might try an un-install/re-install on one of them and see if that works. Log out before you do it.





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digital_trucker
Reply #57 Monday, October 20, 2003 2:06 AM
Sure would like to be able to update my account...
T-Man
Reply #58 Monday, October 20, 2003 4:58 PM

Edit account has been fixed.

In Regards to the Libraries not working.  What is the contents of your library.ini?  Is it an HTML page.  If so, delete it then Refresh Site Data.

maxholder
Reply #59 Tuesday, October 21, 2003 12:29 AM
thank you yrag, and t-man. i think i may have found a work around. after uninstalling wincustomize/stardock and running the latter only, the wincust libraries (and contents) appear innitially but then upon refreshing although the libraries.zip file registers as downloading, when it displays, the categories are shown but the contents are not. further, when i click on the lib.zip file, it registers as corrupted.

i have found however though if i select refresh site updates first THEN refresh the wincustomize lib's this seems to work.



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I m P u L s E
Reply #60 Tuesday, October 21, 2003 5:21 AM
neither can i..

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