Distorted Previews

Something has changed...

Tuesday, June 2, 2020 by neone6 | Discussion: WinCustomize Talk

In the beginning I found it hard to understand how to post the perfect presentation screenshot, but soon enough I figured it out, The "old" format was being used (Not "WideScreen"), but a couple of days ago all galleries suddenly started to show a distorted/stretched version of the Preview, OR some kind of Vertically Centered cut out...

The crop-tool in the upload section does not seem to be working anymore as well...

-Not really sure what's going on, but can someone PLEASE look into this.

basj
Reply #1 Tuesday, June 2, 2020 4:06 AM

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

2of3
Reply #2 Tuesday, June 2, 2020 11:14 AM

The crop-tool in the upload section does not seem to be working anymore as well...

I think you're right about that. The area I selected to show as a thumbnail isn't represented in reality in the gallery pages.

sdRohan
Reply #3 Tuesday, June 2, 2020 11:43 AM

Hello,

Sorry to hear you are having trouble.

We kicked something - look again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager

neone6
Reply #4 Tuesday, June 2, 2020 12:33 PM

sdRohan

Hello,

Sorry to hear you are having trouble.

We kicked something - look again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager
Hm... Good effort...but, No, Still Cut vertically centered 

-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked

2of3
Reply #5 Tuesday, June 2, 2020 1:10 PM

neone6

Hm... Good effort...but, No, Still Cut vertically centered
Clear browser cache, hit ctrl+f5 to refresh?

2of3
Reply #6 Tuesday, June 2, 2020 1:16 PM

neone6

-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked
WC has always been slow to update if you change anything. Notice sometimes when you are on your myskins page, that the comment count doesn't show new comments right away, but if you go to the skin itself there are new comments and the download count is higher by a few numbers?

neone6
Reply #7 Tuesday, June 2, 2020 1:28 PM

For sure, correct shot now HOWEVER, the Shots that have several screens where you used the crop tool for selected area to be shown in the galleries still isn't working.   

This is how they used to look, LOGOS Showing as the cropped/chosen area for galleries was working.

neone6
Reply #8 Wednesday, June 3, 2020 4:08 AM

Hey, Sean.

-Got this? -Carefully read my input in the Screenys.

neone6
Reply #9 Wednesday, June 3, 2020 3:21 PM

Bump

T-Man
Reply #10 Thursday, June 4, 2020 10:56 AM

I've made a few more tweaks that should make image previes display better. 

Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.

neone6
Reply #11 Thursday, June 4, 2020 2:07 PM


I've made a few more tweaks that should make image previes display better. 

Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.
Well that's gonna utterly Destroy a lot of "old" presentation previews as they where especially designed to the Old system.   

Edit: Aha, I see what you've done... -At least now the whole presentation is showing.

-Better than before at least.

RedneckDude
Reply #12 Thursday, June 4, 2020 3:59 PM

Progress sometimes comes at a cost. Good job, T-Man!

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