Distorted Previews
Something has changed...
Tuesday, June 2, 2020 by neone6 | Discussion: WinCustomize Talk
In the beginning I found it hard to understand how to post the perfect presentation screenshot, but soon enough I figured it out, The "old" format was being used (Not "WideScreen"), but a couple of days ago all galleries suddenly started to show a distorted/stretched version of the Preview, OR some kind of Vertically Centered cut out... 
The crop-tool in the upload section does not seem to be working anymore as well...
-Not really sure what's going on, but can someone PLEASE look into this.
Reply #2 Tuesday, June 2, 2020 11:14 AM
I think you're right about that. The area I selected to show as a thumbnail isn't represented in reality in the gallery pages.
Reply #3 Tuesday, June 2, 2020 11:43 AM
Hello,
Sorry to hear you are having trouble.
We kicked something - look again, please.
Thank you for the report.
Sean Drohan
Stardock Support Manager
Reply #4 Tuesday, June 2, 2020 12:33 PM
Hello,
Sorry to hear you are having trouble.
We kicked something - look again, please.
Thank you for the report.
Sean Drohan
Stardock Support Manager
-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked
Reply #6 Tuesday, June 2, 2020 1:16 PM
-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked
Reply #7 Tuesday, June 2, 2020 1:28 PM
For sure, correct shot now HOWEVER, the Shots that have several screens where you used the crop tool for selected area to be shown in the galleries still isn't working. 
This is how they used to look, LOGOS Showing as the cropped/chosen area for galleries was working.
Reply #8 Wednesday, June 3, 2020 4:08 AM
Hey, Sean.
-Got this? -Carefully read my input in the Screenys.
Reply #10 Thursday, June 4, 2020 10:56 AM
I've made a few more tweaks that should make image previes display better.
Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.
Reply #11 Thursday, June 4, 2020 2:07 PM
I've made a few more tweaks that should make image previes display better.
Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.
Edit: Aha, I see what you've done... -At least now the whole presentation is showing.
-Better than before at least.
Reply #12 Thursday, June 4, 2020 3:59 PM
Progress sometimes comes at a cost. Good job, T-Man!
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Reply #1 Tuesday, June 2, 2020 4:06 AM
Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Thank You,
Basj
Stardock Community Assistant.