Scrolling fences bug report
Thursday, August 23, 2018 by filoppi | Discussion: Fences
When scrolling a fence by dragging the scroll bar with mouse left click, icons render parts that should be hidden. This isn't the only case when it happens, as i've seen this problem quite a lot with just normal wheel scrolling, also the drawing is refreshed when you pass the cursor over an icon, so that might trigger the problem as well.
A screenshot is attached.
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Reply #2 Friday, August 24, 2018 1:50 PM
Fences 3.0.9.11 through Steam.
Only one monitor, 1440p (2,560x1,440).
Scaling or any related setting are turned off (at 100% and default values).
Windows 10 Pro fully up to date, but i've been having this bug since i downloaded this program, about 1 year ago.
Reply #3 Friday, August 24, 2018 1:57 PM
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDude
Stardock Community Assistant
Reply #4 Friday, August 24, 2018 2:03 PM
By the way i hope it is clear but the black rectangles are painted over for privacy.
Reply #6 Friday, August 24, 2018 2:10 PM
Hello
We would like you to do a PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling
Reboot and ReInstall the latest version of Fences.
AzDude
Stardock Community Assistant
Reply #8 Friday, August 24, 2018 3:32 PM
Hello,
I will inform Support that the Purge didn't fix your issue.
Stay Tuned to this Thread for any updates.
AzDude
Stardock Community Assistant
Reply #9 Friday, August 24, 2018 9:20 PM
Hello,
Please try the cleanboot steps to iron out conflicting apps. https://forums.stardock.com/486084/fences-support-faq#cleanboot
Let us know the outcome.
Thank you,
Basj,
Stardock Community Assistant
Reply #11 Saturday, August 25, 2018 6:46 AM
Well, I can't figure out what went wrong. From you limited screen shot, I can't really tell the problem. Could you give us a video capture so we can understand better.
Thank you,
Basj,
Stardock Community Assistant
Reply #12 Saturday, August 25, 2018 11:55 AM
Ok i took 3 screenshots. The first 2 don't have any visible bugs.
The problem is the following:
When you have a fence and you scroll with by dragging the scrollbar on the right side with your mouse (left click and move down), icons are being rendered outside of the fence, they are being rendered over another fences (in the case the one with the bug is "Temp" being rendered over "My Stuff" which extends upwards. The rendering of icons should stop within their own fence borders.
The bug is visible in step 3.
I literally painted the mouse over as windows screenshots don't capture it.
Step 1
Step 2
Step 3
Reply #14 Saturday, August 25, 2018 12:00 PM
I've just noticed that this only happens if you have your desktop icons to the maximum supported size, which is greater than "Extra large icons". You can reach that icons size with CTRL+mouse wheel in.
Reply #15 Saturday, August 25, 2018 12:06 PM
Hello,
Sorry to hear you are having issues.
This is a hard one to work with..
Do you have a saved Snapshot you can revert back too when the fences worked right ?
Does making the icons smaller work .
AzDude
Stardock Community Assistant
Reply #16 Saturday, August 25, 2018 12:13 PM
Ok, I think, I understand what your problem is. But I can not reproduce it on my system. One question come to mind. Is this a problem for all your fences or just on one of the fence.
Thank you,
Basj,
Stardock Community Assistant
Reply #17 Saturday, August 25, 2018 1:31 PM
It seems to happen on every fence (i tried creating new ones and it still does it), but it doesn't do it on portals!
Reverting to a snapshot wouldn't fix it, i always had this problem. I don't really mind i just wanted to help you fixing it. It actually happens on both fence sides, not only above like shown in the screenshots, but also below.
I've tried resizing to fence to any size and it always does it (even when it snaps at a size).
Reply #18 Saturday, August 25, 2018 2:21 PM
Hello,
Not sure the next step , Support desk is off till Monday
will try to get them on this.
just post a reminder here early Monday, please.
AzDude
Stardock Community Assistant
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Reply #1 Thursday, August 23, 2018 10:02 PM
Hello,
Tell us more information. Need to know monitor setting, specially if windows display scaling is turn on. If it does, at what setting? 150%? And OS version? And fences version?.
Thanks
Basj
Stardock Community Assistant.