Slow PC...

Tuesday, June 5, 2018 by kona0197 | Discussion: Personal Computing

Got me a HP laptop. I bought it early last year. It's been a great little computer. Nice and fast. Until about a week ago when we finally got internet back in the house. It used to wake from sleep and be ready for the password to get to the desktop in less then a second after I moved the mouse to wake it. It now takes up to two minutes. The time between the lock screen and when I can input my password has gone from a few seconds to thirty as well. Recent virus scans by Windows Defender and TrendMicro all say I'm clean. Malwarebytes says I have zero infections. Windows update says I have all the latest updates except the latest version of Windows 10, it was buggy so I went back to version 1709. I'm at a loss to explain why the damn thing is being slow, I can only think that Windows is doing so much in the background when booting over the internet that it is being slowed down. Should I turn off some services? Reset Windows? Any help would be appreciated. Thx. 

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basj
Reply #1 Tuesday, June 5, 2018 10:32 AM

Hey, by any chance your HP using Nvidia chips too? Maybe you can try the solution from this thread. https://forums.stardock.com/489233

 

kona0197
Reply #2 Tuesday, June 5, 2018 10:36 AM

Nope. My system is 100 percent all Intel. Except for the Western Digital hard drive. 

AzDude
Reply #3 Tuesday, June 5, 2018 11:51 AM

Hello,

Sorry to hear you are having issues.

I found this on my Win 10 causing a slow down and higher CPU usage " Sync Settings "

then shut it off and all work faster and better , check your settings might help.

 


AzDude
Stardock Community Assistant

kona0197
Reply #4 Tuesday, June 5, 2018 3:04 PM

That wouldn't be the issue. I don't have a Microsoft account, so all of the sync settings are grayed out. :/

AzDude
Reply #5 Tuesday, June 5, 2018 3:09 PM

Hello,

Please try the following .

-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.
For Win7 Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'.
-Type: sfc /scannow
-Wait for the scan to complete (this can take several minutes)

In addition, please also run the following command in the same elevated (Run as Admin) command prompt window:

dism.exe /online /Cleanup-Image /RestoreHealth

The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.

Please let me know whether this resolves your problem or if you have any additional questions.


AzDude
Stardock Community Assistant

kona0197
Reply #6 Wednesday, June 6, 2018 7:20 PM

Neither of those solutions fixed the issue. Both completed and said nothing was wrong. I still have the issue with long boot times and a sluggish PC when opening apps, using apps, or scrolling online via Chrome. 

Uvah
Reply #7 Wednesday, June 6, 2018 7:35 PM

Could memory be an issue?

AzDude
Reply #8 Wednesday, June 6, 2018 7:46 PM

Hello,

Sorry to hear you are having issues.

You might try this Program for your PC to help it run faster and better

Link https://www.stardock.com/products/winoptimizer/

Not knowing your full detailed specs. and loaded programs sounds

like there are conflicts at work here.

 

AzDude
Stardock Community Assistant

admiralWillyWilber
Reply #9 Wednesday, June 6, 2018 8:25 PM

Have you tried to defrag. 

starkers
Reply #10 Wednesday, June 6, 2018 8:53 PM

I can only think that Windows is doing so much in the background when booting over the internet

That's a possibility.  Windows Media Player has various services that run when connected to the internet, and if you have been disconnected for a while, those and other services may be running over-time to update themselves, etc.

What version of Windows are you running?   Also, do you notice any glitches at all?  I'm just wondering if it's a hard drive problem, rather than a software issue.

BigDogBigFeet
Reply #11 Wednesday, June 6, 2018 9:17 PM

Does your Laptop have an SSD?   Is it getting full? 

If you rolled back to an earlier version of Win 10 and now have internet after a service break that is likely a suspect.

Have you checked start-up?  Do a disk cleanup and get rid of the old windows temporary files.  CCleaner is what I use, it works great.

I have also noticed Win 10 runs slower here when an update is left pending especially noticeable on my laptop.

Anyway, good luck sorting it out.

 

Iben
Reply #12 Wednesday, June 6, 2018 9:49 PM

Here is what I have learned.

I don't hibernate or sleep a computer any more because things

get screwed up in the background. The new windows is a hybrid boot.

If you turn it off and on it is not a fresh boot. You have to select restart for a fresh full boot.

I do a full restart every six days and turn the computer off when not using it.

If your anti virus updated the whole program this could cause a slow incomplete boot.

The only way to test that is to totally uninstall the anti virus if it is other than Microsoft.

I only connect to the wifi manually because automatic can cause problems.

 

kona0197
Reply #13 Thursday, June 7, 2018 7:48 AM

@ AzDude - Thanks for the advive about that program, but I use CCleaner and it works just fine.

@ admiralWillyWilber - No need. Windows 10 defrags the drive automatically.

@ Starkers - I do not use WMP, never have. I use iTunes mostly for MP3 playback. I'm running Windows version 1709. No gl;itches to report and HD health is fine according to 2 different diagnostic programs.

@ BigDogBigFeet - No SSD, it has a standard Western Digital 500 GB HD. I only allow 2 things for startup, Dropbox and Windows Defender.

 

starkers
Reply #14 Friday, June 8, 2018 8:47 PM

Kona, I noticed in the last couple of days that my HP 2-in-1 was a bit sluggish after a recent Windows Update, so maybe you could investigate that as a possibility.  The fix was to do a System Restore to before the update.

Dunno if this helps but it wouldn't hurt to check it out.

admiralWillyWilber
Reply #15 Friday, June 8, 2018 9:03 PM

Does malwarebytes have realtime protection on if that is true you are running two antivirus on defender, and malwarebytes that will slow down your computers.

starkers
Reply #16 Friday, June 8, 2018 10:10 PM

admiralWillyWilber

Does malwarebytes have realtime protection on if that is true you are running two antivirus on defender, and malwarebytes that will slow down your computers.

Nah, I disable Windows Defender when running another anti-malware program, which I much prefer to do because Defender uses way too many system resources in when in 'realtime' mode.  Malwarebytes uses far less system resources and is my current choice of anti-malware live scanner.

BTW, MS says that when when Windows Defender detects another anti-malware program it will disable itself.  That is not necessarily true.  I had to manually disable Windows Defender when I installed and activated Malwarebytes, and it's not the first time I've had to do that.   I had to do it with Avast and others, so it is always a good idea to check that Defender is not running as well.... otherwise things will get sluggish.

Iben
Reply #17 Saturday, June 9, 2018 9:01 PM

Three hours downloading

Two hours installing

One hour finding out the update dorked the computer

Two hours refreshing to factory state

Two hours setting it back up

Your weekend

Priceless.

Delete the IE Internet files whether you use it or not.

After the refresh you could try this.

starkers
Reply #18 Saturday, June 9, 2018 9:51 PM


Three hours downloading

Two hours installing

One hour finding out the update dorked the computer

Yeah, that's too often the way with Win 10.... forced updates that bork a machine that was running okay.  I recently got a borked machine from an update, but I just did a system restore to rectify the problem.  However, I possibly could have avoided it if I hadn't unticked 'Metered Connection' in Network settings.  Anyway, I have since hidden that update and hopefully MS fixes the issues before the next one.

Iben
Reply #19 Sunday, June 17, 2018 8:38 PM

kona0197 if you receive this transmission please tell us

if you are having any luck speeding up your computer?   

 

LightStar
Reply #20 Tuesday, June 19, 2018 8:15 AM

starkers

Kona, I noticed in the last couple of days that my HP 2-in-1 was a bit sluggish after a recent Windows Update, so maybe you could investigate that as a possibility.  The fix was to do a System Restore to before the update.

Dunno if this helps but it wouldn't hurt to check it out.

I read an article on this the other day, it referenced HP PC's and Laptops specifically in which a current Windows Update is causing slow performance, crashes and even making them shut down after a while. The recommended solution was to do a system restore.

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