What is the problem with Stardock Support ---- Solved.
SOLVED - Thank You Stardock Support !!
Friday, March 20, 2015 by AceMatrix | Discussion: WinCustomize Talk
I will be quite honest & up front and say that at the present moment, I'm quite angry at Stardocks support team. Seriously, how long does it take to fix an activation problem. Are you that swamped with support tickets ? I believe the support ticket that I submitted has been in your hands for plenty of time to be resolved ,and yet, not a word. As angry as I am, I am going to remain civil here and mention that this is one of, and the most important reason why I opted not to renew a subscription to Object Desktop this year, the Support simply is not there or sadly lacking in responsiveness.
EDIT : I want to thank Stardock Support and especially Sean Drohan for going the extra mile to solve this problem for me , even though it was a weekend !! I apologize for the harsh & undeserved criticism , I should be flogged repeatedly for using such poor judgement. -- ACE ---
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Reply #24 Monday, March 23, 2015 6:55 PM
Just love these posts gave my daughter in law a good laugh 
Reply #25 Monday, March 23, 2015 7:21 PM
I may as well let you guys in on a little secret here in the spirit of full disclosure. I know this had nothing to do with support, but it did contribute to my dark mood and bad behavior. My Win7 OS had gotten to the point where it was so glitchy, I finally gave up and decided a clean re-install was the only option left. So....I started transferring some of my very large and important files to my backup drive. All seemed to go well and I proceeded with the new install. After the install completed, I started moving my files back. I had a very large folder that I had saved 2 years worth of graphic elements from some of my 3D software. When I proceeded to move it back to my main drive, I discovered there was a problem. All that was in the folder were place holders and titles, but no actual graphics ! Many , many gigabytes of graphics gone, and I have no clue what happened to cause a corrupted transfer, and even my best recovery software could not bring it back, said it was unrecoverable. Now of course , I realize that in the scheme of things in this world, this doesn't even register a tiny blip. I definitely should have taken a long time out. So , yeah.....I'm embarrased, but I deserve it.....lesson learned.
Reply #26 Monday, March 23, 2015 7:41 PM
You should have had an additional backup...and you should have been doing the "verify backup" thing...
But...maybe those gigs were on a portion of the drive which wasn't "over written"...and if so, they should be retrievable.
You could certainly give Koll Ontrack a try... http://www.krollontrack.com/data-recovery/recovery-software/windows/
I looked at the reviews here: http://data-recovery-software-review.toptenreviews.com/
and Koll seemed to do better on what you'd require...but it's $79 and there probably isn't a guarantee it'll accomplish everything you want, since you obviously have installed more than just the OS...
Let the flogging commence! Use that well cooked noodle.
Reply #27 Monday, March 23, 2015 8:05 PM
Thanks Doc, I'm over it and not really motivated to try it again. I've still got a lot of creativity swirling around in my head and I guess it's time for a new start with some new material.
Reply #28 Monday, March 23, 2015 8:55 PM
Sorry to here about your mishap but life goes on and you will do better things to replace the lost graphics 😉
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Reply #21 Monday, March 23, 2015 4:08 PM
Don't listen to DaveBax. You're totally screwed. Forever.
The Mods write everything down...and if they miss something Jafo has an eidetic memory and the biggest effing pc in Australia. He stores everything on it since Jesus played with carpenter's blocks, anyway.
Yep. You'll never be promoted and you'll probably die a virgin, to boot.
And even if Jafo misses one, I.D. has everything you've ever done or thought indexed and cross referenced. Hell, the NSA and Snowden go to him for stuff.
Not much chance for you, pard...and more's the pity. You might as well sign all your finances over to me (without the debt and student loans, thank you) at 1-800-BUX-4DOC.
I'll see if I (the lone wizop) can get it all smoothed over for you.
See how good I can be?