/me needs a guru.....
Wednesday, December 4, 2002 by BoXXi | Discussion: WinCustomize Talk
As some of you may know, since I got my broadband connection I have been having trouble with my uploads to this site getting corrupted in the transfer from my computer to the Wincustomize server. Now, the strange thing is, I can send files by e-mail, or by messenger, and everything is fine. I need to talk to someone who knows broadband inside out to try and cure this as it's really becoming annoying.
Is there a website or forum where these guys hang out? Does anyone know a broadband expert who could help me? Are any of you experts in this field?
My ISP (NTLworld) have been no help at all, they said it was my fault for trying to upload big files!!! (I don't consider 128k to be a big file, do you?) and they said it's not a fault at their end, so they are not interested. I need to know if there are some settings I can adjust in my Network connection (bearing in mind that I have tried many things already with the assistance of T-Man, who has been a great help) or if its something to do with my network card or my digital set top box modem, or anything really!
I really need some help with this, pleeeeeeeze. So if any of you guys have any ideas, I will try anything!
Thank you............Bryan (BoXXi).
Is there a website or forum where these guys hang out? Does anyone know a broadband expert who could help me? Are any of you experts in this field?
My ISP (NTLworld) have been no help at all, they said it was my fault for trying to upload big files!!! (I don't consider 128k to be a big file, do you?) and they said it's not a fault at their end, so they are not interested. I need to know if there are some settings I can adjust in my Network connection (bearing in mind that I have tried many things already with the assistance of T-Man, who has been a great help) or if its something to do with my network card or my digital set top box modem, or anything really!
I really need some help with this, pleeeeeeeze. So if any of you guys have any ideas, I will try anything!
Thank you............Bryan (BoXXi).
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citats
Reply #22 Thursday, December 5, 2002 2:30 AM
Reply #22 Thursday, December 5, 2002 2:30 AM
Hey BoXXi one more thing if the repair does not do the trick... , you can try a reinstall: however if your on XP it won't let you reinstall IE6 you need to make the following edit to your registry... if your comfortable doing so... remember to always backup your registry.
Start the Registry Editor
Go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383}
right-click the IsInstalled value, and then click Modify
Change the value data, from 1 to 0
Close the registry editor
Download and install Internet Explorer 6. http://www.microsoft.com/windows/ie/default.asp
Good luck and good night.
Start the Registry Editor
Go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383}
right-click the IsInstalled value, and then click Modify
Change the value data, from 1 to 0
Close the registry editor
Download and install Internet Explorer 6. http://www.microsoft.com/windows/ie/default.asp
Good luck and good night.
BoXXi
Reply #23 Thursday, December 5, 2002 7:48 AM
Reply #23 Thursday, December 5, 2002 7:48 AM
STATIC: I am running XP (home). I have tried entering sfc/scannow and it doesn't work! I even tried it with a backward slash \ "with quotes" without quotes, I even tried it with just one "n". Are you sure about that file address? I would like to uninstall and re-install IE6, but I'm noy too happy editing the registry, this is a brand new system with lots of stuff that I would hate to lose!! Any more ideas?
paxx
Reply #24 Thursday, December 5, 2002 8:09 AM
Reply #24 Thursday, December 5, 2002 8:09 AM
BoXXi, you need to find out first if the problem lies with Internet Explorer or not. I strongly suggest you try uploading with another browser such as Netscape, Opera or Mozilla. If it works, then you WILL know the problem is with IE.
T-Man
Reply #25 Thursday, December 5, 2002 9:37 AM
Reply #25 Thursday, December 5, 2002 9:37 AM
BoXXi,
Have you tried Mozilla or Opera? Just wonder if IE is part of the problem?
Have you tried Mozilla or Opera? Just wonder if IE is part of the problem?
JamMeister33
Reply #26 Thursday, December 5, 2002 10:05 AM
Reply #26 Thursday, December 5, 2002 10:05 AM
by §tatic
If your OS is XP open the Run dialog and enter "sfc /scannow" this will do a system file check
I tried this myself last night, man was that a pain, I don't know if it did anything good or not, but
at least my computer is still working...
If your OS is XP open the Run dialog and enter "sfc /scannow" this will do a system file check
I tried this myself last night, man was that a pain, I don't know if it did anything good or not, but
at least my computer is still working...
da_zman20
Reply #27 Thursday, December 5, 2002 10:35 AM
Reply #27 Thursday, December 5, 2002 10:35 AM
always remember nothing ventured nothing gained... if you really want to do some evil sh--- to your computer you have to learn the registry
there is not try - yoda ....
there is not try - yoda ....
JamMeister33
Reply #29 Thursday, December 5, 2002 10:40 AM
Reply #29 Thursday, December 5, 2002 10:40 AM
By the way, WHO is brave enough to leave the #666 message on Jafo's thread so I can get back to my song spinning....
migellito
Reply #30 Thursday, December 5, 2002 11:10 AM
Reply #30 Thursday, December 5, 2002 11:10 AM
listen to paxx and tman. troublshooting steps should work from simple to complex 
1:: other forms of upload are working, such as email attachments. therefore it's probably not your isp or your computer.
2:: next, eliminate the application from the mystery. dl mozilla from http://www.mozilla.org/releases/#1.2.1 [click the 'microsoft windows' link] and try uploading with that. if your upload goes well, you know it's ie's fault. if it fails, it's somewhere in your net settings.
3:: if you have any ie add-ons, such as common-names, gator or various toolbars and the like, do your best to ditch these.
1:: other forms of upload are working, such as email attachments. therefore it's probably not your isp or your computer.
2:: next, eliminate the application from the mystery. dl mozilla from http://www.mozilla.org/releases/#1.2.1 [click the 'microsoft windows' link] and try uploading with that. if your upload goes well, you know it's ie's fault. if it fails, it's somewhere in your net settings.
3:: if you have any ie add-ons, such as common-names, gator or various toolbars and the like, do your best to ditch these.
Griffinme
Reply #31 Thursday, December 5, 2002 11:13 AM
Reply #31 Thursday, December 5, 2002 11:13 AM
Are you using a proxy server? They are known to cause problems like this.
BoXXi
Reply #32 Thursday, December 5, 2002 11:14 AM
Reply #32 Thursday, December 5, 2002 11:14 AM
Hi guys! Thanks again for the great input!
I just installed Opera Browser, did a test upload, and the screenshot was o.k. but the zip was corrupted when I downloaded it to my system. So, I guess that rules out IE6 problems.
I ran that sfc/scannow thing. I am going to do a test upload with IE6 now, just to make sure.
Opera gave me a little more information..... the files I uploaded were 2.9Mb, upload speed was 12kbs and it took 5 minutes 31 seconds.
Back soon.........
I just installed Opera Browser, did a test upload, and the screenshot was o.k. but the zip was corrupted when I downloaded it to my system. So, I guess that rules out IE6 problems.
I ran that sfc/scannow thing. I am going to do a test upload with IE6 now, just to make sure.
Opera gave me a little more information..... the files I uploaded were 2.9Mb, upload speed was 12kbs and it took 5 minutes 31 seconds.
Back soon.........
BoXXi
Reply #33 Thursday, December 5, 2002 11:18 AM
Reply #33 Thursday, December 5, 2002 11:18 AM
Hmmm... Opera just crashed when I hit the Submit button.
Trying a test upload with IE6 now.............
Trying a test upload with IE6 now.............
BoXXi
Reply #34 Thursday, December 5, 2002 11:34 AM
Reply #34 Thursday, December 5, 2002 11:34 AM
Mig: I don't use any add-ons at all, and I think I just ruled out browser problems.
I don't use a proxy server.
I don't use a proxy server.
citats
Reply #35 Thursday, December 5, 2002 11:45 AM
Reply #35 Thursday, December 5, 2002 11:45 AM
I Have XP Pro, I am surprised the SFC does not work on Home. I'm sorry my info did not help you out. Unfortunately the reg edit is the only other alternative I can see. It doesn't uninstall IE it just lets the fresh download think its not there. and basically your doing a upgrade install IE6. I'll look into the SFC on Home. 
citats
Reply #36 Thursday, December 5, 2002 11:51 AM
Reply #36 Thursday, December 5, 2002 11:51 AM
oops I didn't realize that the message I read was on page one of this thread... ignor my last message... I got to get used to this new format in the forums... 
what about considering a couple more possiblities that don't include IE6.
1. is the XP built in fire wall causing issues. turn it off no change put it back on.
2. If you installed any new software or drivers since you began with this new ISP. Update your NIC drivers from the Manufactures website.
what about considering a couple more possiblities that don't include IE6.
1. is the XP built in fire wall causing issues. turn it off no change put it back on.
2. If you installed any new software or drivers since you began with this new ISP. Update your NIC drivers from the Manufactures website.
BoXXi
Reply #37 Thursday, December 5, 2002 12:05 PM
Reply #37 Thursday, December 5, 2002 12:05 PM
Static: i DID run the sfc thing. No change though. I don't think a fresh install will make a difference, as I am having the same problem when I use Opera too.
I'm getting closer to plugging the old dial up modem back in!! So frustrating!
Incidentally, I read somewhere that the modem cable should not be in close proximity to any other electrical cables. I have moved mine as far away as possible from all the others, but, due to my modem being part of my digital TV box, the cable does run close to the back of the TV. Is this likely to have a significant effect?
Also, this problem occurred when I used a USB connection to my computer, I replaced the USB connection with a LAN card, but the problem persisted. I'm beginning to think that it's a setting somewhere in Network Connections, but a lot of the stuff in there is way over my head.
I'm getting closer to plugging the old dial up modem back in!! So frustrating!
Incidentally, I read somewhere that the modem cable should not be in close proximity to any other electrical cables. I have moved mine as far away as possible from all the others, but, due to my modem being part of my digital TV box, the cable does run close to the back of the TV. Is this likely to have a significant effect?
Also, this problem occurred when I used a USB connection to my computer, I replaced the USB connection with a LAN card, but the problem persisted. I'm beginning to think that it's a setting somewhere in Network Connections, but a lot of the stuff in there is way over my head.
citats
Reply #38 Thursday, December 5, 2002 12:10 PM
Reply #38 Thursday, December 5, 2002 12:10 PM
I'm now on DSL, I can tell you that at one point I used cable and I also ran a Digital Cable box on the same line and I constantly got interferance with both. as you said BoXXi try your dial up again see if that works if it does work then you know that your internet related software are not responsible for the corruption. Then you will know its the Cable... Call them back with that info...
brazil
Reply #39 Thursday, December 5, 2002 12:13 PM
Reply #39 Thursday, December 5, 2002 12:13 PM
Bryan:You spoke about your system being new.Is it possible someone at tech support might can help.Sometimes they can but most times they can not.There is a Ask Dr. Tech click on the pcpitstop page,for 19.95 they will help the best that they can to solve your problem.If your computer is new your tech support should still be in effect maybe?
BoXXi
Reply #40 Thursday, December 5, 2002 12:40 PM
Reply #40 Thursday, December 5, 2002 12:40 PM
Patrick: I really don't like the tech support lines. Most times I wait 40 to 60 minutes to speak with someone, and usually I end up knowing more than they do! They just go through the script that they are given to deal with the hopeless types that phone up wondering why their comp won't work in a power cut!
I just updated the drivers for my network card(SMC EZ PCI Card 10/100). Don't know if it will help, but it can't do any harm.
I just updated the drivers for my network card(SMC EZ PCI Card 10/100). Don't know if it will help, but it can't do any harm.
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Reply #21 Thursday, December 5, 2002 2:17 AM