Having problem with "Edit Account"
Tuesday, June 29, 2004 by Lady Aarielle | Discussion: Stardock Software
When I go to "edit account" and then to "upload / edit your desktop image" it behaves as if it has uploaded the new picture, but does not change it.
Also, it shows one picture ( a much older one) in "edit account and a different one when I click on my name in the message boards.
Anyone have a clue what's going on?
Also, it shows one picture ( a much older one) in "edit account and a different one when I click on my name in the message boards.
Anyone have a clue what's going on?
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yrag
Reply #82 Wednesday, June 30, 2004 11:52 PM
So I don't forget....
Reply #82 Wednesday, June 30, 2004 11:52 PM
| #78 by yrag - 6/30/2004 11:43:30 PM Hey...you never had two or more accounts at Stardock, did you? |
So I don't forget....
yrag
Reply #83 Wednesday, June 30, 2004 11:57 PM
Reply #83 Wednesday, June 30, 2004 11:57 PM
I now see a pic of your Messageboard (still the wrong size), but do you see it? Pic name is Zoom100 so you may have done another one already.
[Message Edited]
[Message Edited]
Lady Aarielle
Reply #84 Thursday, July 1, 2004 12:03 AM
Reply #84 Thursday, July 1, 2004 12:03 AM
I don't think so, but way back last year Stardock told me something about another name or nickname... I can't remember.
Anyway, I wrote them back several times asking them what other nickname they had but they never replied. Since I've never had any problems with serial numbers, or when I cross referenced the accounts (WC and SD) I just figured they deleted what ever it was they found.
Anyway, I wrote them back several times asking them what other nickname they had but they never replied. Since I've never had any problems with serial numbers, or when I cross referenced the accounts (WC and SD) I just figured they deleted what ever it was they found.
Lady Aarielle
Reply #85 Thursday, July 1, 2004 12:06 AM
Reply #85 Thursday, July 1, 2004 12:06 AM
And, I've used the upload picture feature many times when I've had questions in the past so I figured all was fine.
Did that last pic upload?
I'm not sure if I did it right... I went to 400% and then clicked on normal and then took the screen shot.
Did that last pic upload?
I'm not sure if I did it right... I went to 400% and then clicked on normal and then took the screen shot.
Lady Aarielle
Reply #86 Thursday, July 1, 2004 12:07 AM
Reply #86 Thursday, July 1, 2004 12:07 AM
No, I forgot to change the name, but that was the last one.
yrag
Reply #87 Thursday, July 1, 2004 12:10 AM
Reply #87 Thursday, July 1, 2004 12:10 AM
I see the shot of your messageboard...is that what you see? Send your e-mail here https://www.stardock.com/support.asp and they will send your account info. If you have two accounts it will show it in the e-mail. You also need to make sure all the serial #'s you have entered in SDC and the E-mail are the same.
yrag
Reply #88 Thursday, July 1, 2004 12:12 AM
Reply #88 Thursday, July 1, 2004 12:12 AM
You don't happen to have anything on your machine except the Paint Graphics program, do you?
Lady Aarielle
Reply #89 Thursday, July 1, 2004 12:13 AM
Reply #89 Thursday, July 1, 2004 12:13 AM
But, I have never bought anything under any other account.
Everything I have purchased including WC subscription and SD products have been under the same account.
Everything I have purchased including WC subscription and SD products have been under the same account.
Lady Aarielle
Reply #90 Thursday, July 1, 2004 12:14 AM
Reply #90 Thursday, July 1, 2004 12:14 AM
I have PhotImpression but I just use that for altering pictures.
Lady Aarielle
Reply #92 Thursday, July 1, 2004 12:19 AM
Reply #92 Thursday, July 1, 2004 12:19 AM
That link you gave me is the one I used yesterday for the updates on WB, IP, etc.. and no, there is no other account or different email on there.
Lady Aarielle
Reply #93 Thursday, July 1, 2004 12:27 AM
Reply #93 Thursday, July 1, 2004 12:27 AM
Wow, Darlin you got me doing things I never knew I could do!!
I just found out you could take screen shots with this program.
I had no clue!!
Click on my name and see if I did this right.
I just found out you could take screen shots with this program.
I had no clue!!
Click on my name and see if I did this right.
Lady Aarielle
Reply #95 Thursday, July 1, 2004 12:39 AM
Reply #95 Thursday, July 1, 2004 12:39 AM
Thanks to you, my dear! 
Now if only I could see my dandy work, I'd be all set!
Now if only I could see my dandy work, I'd be all set!
Lady Aarielle
Reply #96 Thursday, July 1, 2004 12:42 AM
Reply #96 Thursday, July 1, 2004 12:42 AM
Does this mean that something is wonky with my paint program?
yrag
Reply #97 Thursday, July 1, 2004 12:45 AM
Reply #97 Thursday, July 1, 2004 12:45 AM
Yeah...something is up with your Paint Proggie...the Screenshot you see in your profile is the same as the saved 'WOW' Pic on your hard drive?
[Message Edited]
[Message Edited]
Lady Aarielle
Reply #98 Thursday, July 1, 2004 12:54 AM
Reply #98 Thursday, July 1, 2004 12:54 AM
That's the problem.... I don't see the 'WOW' or anything else I upload I keep seeing the old pictures.
Click on my name and that is what I have been seeing all night!!
Apparently only other people can see what I upload, but not me.
Click on my name and that is what I have been seeing all night!!
Apparently only other people can see what I upload, but not me.
yrag
Reply #99 Thursday, July 1, 2004 1:03 AM
Reply #99 Thursday, July 1, 2004 1:03 AM
Tricia...you're doing something wrong in the update ...I just can't put my finger on it. The Screenshot showing now is the page you use to update your desktop AND the pic preview is small again...which means the screenshot will be small...if we ever find it...
I just noticed...you have 'WOW' in the Update shot, but your Screenshot is called 'My Profile'
You open the update section, browse to the saved pic and click on update...correct so far?
[Message Edited]
I just noticed...you have 'WOW' in the Update shot, but your Screenshot is called 'My Profile'
You open the update section, browse to the saved pic and click on update...correct so far?
[Message Edited]
Lady Aarielle
Reply #100 Thursday, July 1, 2004 1:14 AM
Reply #100 Thursday, July 1, 2004 1:14 AM
I'm not sure what you mean.
Since we started tonight I have not been able to see any of the pictures I uploaded for you to see. Because that is the picture I uploaded today at noon.
Since then, my picture has never changed.
When I uploaded all the previous screenshots tonight, right there where you update the desktop, mine NEVER changes.
That is why I had to rely on you telling me that it HAD changed.
I'm not yelling it's just that I don't know how to use the bold type.
Did I explain it any better?
Since we started tonight I have not been able to see any of the pictures I uploaded for you to see. Because that is the picture I uploaded today at noon.
Since then, my picture has never changed.
When I uploaded all the previous screenshots tonight, right there where you update the desktop, mine NEVER changes.
That is why I had to rely on you telling me that it HAD changed.
I'm not yelling it's just that I don't know how to use the bold type.
Did I explain it any better?
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Reply #81 Wednesday, June 30, 2004 11:46 PM
click on 400% and that will bring it up (you have to have the Screenshot pasted in before you do that)
[Message Edited]