Why Subscription
Monday, October 17, 2011 by OldMsgt | Discussion: WinCustomize Talk
Why
My old OD subscription expires, 11/16/2011.
I just renewed today, the new expiration shows that the new expiration is 10/17/2012
Why? I think the one year renewal should be added to the old and the new renewal date should read one year from the Old date so it should read 11/16/2011 instead of what it reads now 10/17/2012. In theory I am being screwed out of a month of my old subscription.
Any lawyers around 
 |
|
Page 2 of 2 | |
|
|---|
Reply #24 Wednesday, October 19, 2011 3:41 PM
Quoting DrJBHL, reply 15This is the correct solution and for the correct reason. The renewal date should be from the later of the two dates. That is logical.
Need your Spock avatar back for that one.
Zube-lube?
Never had a Spock avatar... had a 'Bones' McCoy one....
Reply #25 Wednesday, October 19, 2011 4:29 PM
I sent and e-mail to support yesterday, no reply as of yet. I sent a follow up to Sales today will wait and see. I know at time SD is slow in responding to items posted or e-mailed.
Reply #26 Wednesday, October 19, 2011 5:15 PM
Oops. Musta been Bones echoing Spock. Yeah, that's it.
Reply #27 Wednesday, October 19, 2011 6:28 PM
Actually, not all A/V companies are alike. Kaspersky is one of those exceptional companies and an exception to your generally acknowledged rule. You can add a new Activation Code to your current licensed copy of KAV, KIS and PURE and it clearly states that the new activation period will begin without interruption when the current license expires. Thus, you get the full period of time paid for. I have little doubt that if the OP contacts Stardock and explains the situation they will make sure he gets the full year. I have found Stardock to be very honest in such matters from past experience.
Reply #28 Wednesday, October 19, 2011 6:42 PM
And yet I use Kaspersky...which is why I commented...as last time I checked I missed out on about a month....
Reply #29 Thursday, October 20, 2011 10:03 AM
Problem is now resolved everything is as it should be.
Reply #33 Friday, October 21, 2011 1:52 PM
And yet I use Kaspersky...which is why I commented...as last time I checked I missed out on about a month....
This 'feature' has just recently been added to the Kaspersky 2012 versions, I believe. I took advantage of it about 3 weeks ago in my KIS 12.0.0.374 by entering in a new Activation code and it made the transition smoothly from my old expiring license to the new one as soon as the old one expired.
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
|
|
Page 2 of 2 | |
|
|---|
Reply #21 Wednesday, October 19, 2011 7:04 AM
That can lead to "Death by ZuZu".