Recovery Status
Wednesday, November 26, 2003 by Frogboy | Discussion: WinCustomize News
Okay, here's the deal...
As some know, last month WinCustomize transitioned from Atlanta to California. The crappy Fujitusi drives are failing. One is already dead and it went out in just a way so that we can't access the RAID easliy making restoring locally easy.
Unfortunately, our next backup version is in Michigan and restoring it remotely is going to take a great deal of time (think how many gigabytes the skin libraries here are and imaging trying to restore over a T1).
So what we're doing to do is ship a drive there to restore the older skins. But, in the meantime, we will put up the libraries so that new submissions can be made. We will also put in a system so that authors who want their works to be restored faster can restore their work on their own. This is mainly useful on newer submissions.
The Thanksgiving holiday is what is causing part of our delays as staffing is reduced and one day everything is shut down. So it may be over a week before the full library is restored.
But most people are interested in getting the "Latest" stuff and that will be our focus: Get the libraries back up and restore the files as soon as we can.
Those of you who have recently downloaded files, please keep those handy. It will make the recovery effort smoother for everyone if we can work together and users resubmit recently uploaded files (uploading the .WBA or .ZIP or whatever is only part, the screenshot is necessary too). But if we can work together, we can be up and running at full power again sooner.
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Reply #22 Wednesday, November 26, 2003 11:27 AM
Good luck guys, and enjoy the holidays! Remember, crisis brings us closer together.
Reply #23 Wednesday, November 26, 2003 11:43 AM
Enjoy the holidays, take an extra day off and come back ready to problem solve. As bad as the current issues have proven to be they are only the beginning as the resolution will present its own set of issues.
Thanks for the great free service and I look forward to the triumphant return.
Reply #25 Wednesday, November 26, 2003 12:42 PM
...w/e hope things work out great...
-Alex .
Big WC, Stardock fan
Reply #26 Wednesday, November 26, 2003 2:05 PM
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Reply #21 Wednesday, November 26, 2003 11:14 AM