Should Windows 98/ME be supported?
Wednesday, August 7, 2002 by Frogboy | Discussion: WinCustomize News
It's frustrating. I go over to download.com and see user reviews on WindowBlinds:http://download.com.com/3000-2326-10131236.html?tag=sptlt
And reading it, you'd think that WindowBlinds was junk. But we know it's not. We know it works really really well, especially on Windows 2000 and XP.
The problem is that on Windows 98 and ME, things get dodgy. Those versions of Windows have a limited number of GDI resources. So sometimes desktop enhancements (not just WindowBlinds) work perfectly and sometimes tweaking needs to be done to them.
According to the stats on WinCustomize, Only 19% of the visitors here even use Windows 98/ME. A year ago it was 45%.
This raises the question - how long should these cutomization unfriendly versions of Windows be supported? We're finding it to be a huge PR problem. People download customization software on their Windows 98 box, some percentage of them has problems due to the crummy neature of Windows 98/ME, and then when they eventually upgrade to a decent version of Windows they only remember that the software in question gave them problems and hence we end up with "I tried WindowBlinds and it was unstable" spread like gospel.
http://download.com.com/3000-2326-10131236.html?tag=sptlt
As I write this, fewer than 7 out of 10 people actually had a positive experience with it. Obviously there are some other issues involved such as registered users don't download the shareware so over time, the only users left downloading the shareware are people who have (for whatever reason) chosen not to register. But it's hard to help wondering that Windows 98Frogboy is also a major factor.
With only 1 out of 5 people on this site running Win98Frogboy in a world where 70% of desktops are running Win98/ME, it really demonstrates that those who are into customization or have a positive experience in customizing their comptuers are running Windows 2000 or Windows XP.
Therefore, what do you think? Should support for Windows 98Frogboy users be phased out and if so when?
Reply #62 Thursday, August 8, 2002 2:14 PM
Citizen C²zero says that 98 was a great OS for its time. Um, no, it wasn't. Though OS/2 never reached critical mass, it was a far better, far more stable OS and was out years earlier.
Stardock is right, Win 9XPaul Doland suck. I think the idea of saying, OD 2002 (Window Blinds 3.4) is the last to support 9X.
Reply #63 Thursday, August 8, 2002 2:17 PM
Reply #64 Thursday, August 8, 2002 6:25 PM
I agree with moving on with the times. I believe that the majority of 98\ME users will upgrade in time, so don't shut them out completely.
Reply #65 Thursday, August 8, 2002 6:39 PM
I also recall comments in the ngs by Stardock after the WB 3.0 release about their desire to make WB more 98 friendly since not everyone will be running XP for quite a while and there's will still be a significant 9x user base.
For example, I'm running WB and OB on 98 and am aware of the limitations of the OS re: resources. I take care regarding what I run on my machine and rarely have problems of any magnitude worth mentioning. I became an OD subscriber (as well as a WC subscriber) all with my allegedly POS OS and PC. It just runs and works, as does my work machine which will not have an upgrade (software and hardware) for at least another year (I looked at their deployment plan). (And as far as MS support of the OS, what's that got to do with anything, really? Haven't had that [or needed it] in years.)
So is the critical issue for Stardock that it's too difficult or burdensome for Stardock to continue to support 9x? Not feasible or cost effective/beneficial to have an OS specific WB? If so, fine. Or is the primary issue (mentioned above) which really generated this discussion is that Stardock is concerned about comments at download.com and other sites from alleged 98 users? (And Stardock blames the OS and the users who must be clueless because they're running that OS? Gee, 98 was just fine for WB when I signed up as an OD subscriber.
) So is the decision point really based on support issues or PR concerns? Does Stardock seriously think there'll be no more "Windowblinds SUCKS" "It crashed my machine and I had to reformat" kinds of comments at download.com once only XP is supported? And if these comments don't stop what will Stardock do then? Blame the OS and the users?
Hopefully Stardock develops its business plans based on something more grounded than what anonymous yahoos say at download.com and usenet.
Rather than "document" what is said at download.com (as if that's a credible source of information for statistical analysis) why not actually survey your registered users? Not just a poll on the website, or the discussion here since not all users engage here, but send out an email survey. Give your paying customers a chance to have a say, if that's what you want.
Reply #67 Thursday, August 8, 2002 6:50 PM
With respect to my experience with OBNT, I'm nearing my third renewal for the suite of products. I've used the software on machines ranging from an AMD
As many have said here, there were the occational skins that didn't play nice, but overall my system performed as expected. Ah, "as expected." Yes, perhaps that is the issue: Users load their systems up with programs then throw ODNT in the mix...not in all cases, but I cannot believe that people using ODNT are "casual users" who don't also try other software that's out at download.com, tucows.com or nonags.com.
Solution: Make two different versions of the suite and apps within the suite: "Windowblinds Classic" and "Windowblinds 2002" for example. The "2002" nomenclature would increment as makes sense, "IP 2002", "ODNT 2003", "DX 2004", etc. If a user attempts to install the "2002" version of the software on a pre-NT kernel machine, they get a warning about the 2000/XP version potentially having unwanted effects on Win9x versions. Furthermore, notify your customer base that further development of enhancements for the "Classic" version will cease on "blah blah" date, but that you will continue to support the software (tech support, bug fixes, forums, whatever). You continue to support the product and many will continue to skin for it - just no further enhancements.
As far as full-blown product support, I think Stardock should follow the lead of MS. I'm not an MS "fan" by any means, but 2000 and XP have features that 9x will never support. Stop supporting the "Classic" version when MS is no longer supporting the OS for which it is intended.
Reply #68 Thursday, August 8, 2002 6:55 PM
Reply #69 Thursday, August 8, 2002 7:20 PM
Citizen C²zero says that 98 was a great OS for its time. Um, no, it wasn't. Though OS/2 never reached critical mass, it was a far better, far more stable OS and was out years earlier.
me:
I still use PCDOS 2000 and OS/2 on a few PCs

My only problem with OS/2 is that it was a pain to get it setup. IBM rules!

_____
RE: Developer Trizub:
Just an observation, but if there are other users out there like C²zero paying similar prices for computer hardware that C²zero paid for the SiS video card, then that may be why you cannot afford new hardware. This observation is not meant to be a slam on C²zero, but, folks, you may want to shop around or ask your "geek" friends about where to get hardware and software.
Hey, that video card came onbord, and the mainbord dose not have an AGP slot. I got it about 2yrs ago, over clocked my celeron 600 to run at 900, and got a CD-RW. You can say my PC is dated all you want, I don't care. I can't afford to upgrade anything (I am 15 and don't have a job). + my PC runs fine enuff for me (I don't play to many games, that is what the PS2 is for, I don't use heavy resorce grafic programs (can't afford them either, and I don't pirate), and I am one of those geek friends. I know what is out there, I know what is the "best". And I only have $5.00 and a bestbuy gift card with $15 on it. And, I am really trying to save up for a BMW 325i
. I saw one yesterda... maby later. 
Reply #70 Thursday, August 8, 2002 7:25 PM
)Reply #71 Thursday, August 8, 2002 9:45 PM
Why? What are the compelling reasons to upgrade? Not the reasons you had, but reasons for someone else who sees no need to upgrade?
For me it's not a matter of resistance or a lack of resources. I don't buy a new car every two, three years either, although I could do so if I wanted. Yeah they're shiny and new, but if my current ones do what I want and need, there's really no compelling reason to change ASAP. It's entirely discretionary.
If people want to upgrade, fine, but why *should* anyone upgrade if there is no compelling reason to do so? As an NT flavor XP reputedly is more stable. (Although I've seen lots of evidently clueless XP users in support forums begging for help and reformatting after a few weeks which I've never had to do in all the years with 98. Just goes to show that clueless users will always be with us and the OS is not always to blame.) But if stability is not a critical problem, what compelling reason is there to upgrade? It's really not a one size fits all proposition. Not everyone has the same needs, wants or priorities.
Actually I've nothing against XP except MS' increasingly intrusive Borgness and fondness for running unnecessary services and open ports. I'm sure I'd quite like it (and its "cartoony" GUI) although it takes a bit more effort to secure on its own. But I'd give any MS OS at least 6 months to a year in release so that issues are known and there's an SP1 or some such update. So while I certainly don't dissuade anyone from upgrading if they so choose, I don't understand the apparent desire to proselytize to those who haven't.
Reply #72 Thursday, August 8, 2002 10:22 PM

Reply #73 Thursday, August 8, 2002 11:33 PM
I'd rather they focus their development on the current standard, and those using the old standard can continue to use the 3.x series indefinitely.
It's not like v3.x is going to stop working if Stardock drops support.

Reply #74 Friday, August 9, 2002 11:26 AM
doesn't plan on making it impossible for me users.

Reply #75 Friday, August 9, 2002 12:59 PM
i hope they conuing
making all work with me

Reply #76 Friday, August 9, 2002 1:49 PM
I just think that citing comments on download.com (and further assuming the complainers are credible, using 98 and that's the problem) as if that site presents a basis for a valid statistical analysis is a bit off IMO. To further extrapolate from comments at download.com that 98 users pose a PR problem and that's an additional reason to drop support?
. Guess I'll stop recommending WB to W98 users.
Clueless peasants. 
Reply #77 Friday, August 9, 2002 3:52 PM
There might be a lot of k1dd13s switching back to 98se abruptly when SP1 comes out...
Reply #78 Friday, August 9, 2002 6:50 PM
Reply #80 Friday, August 9, 2002 7:03 PM
Win 9x needs the visual pick-up more then XP does !!

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Reply #61 Thursday, August 8, 2002 1:49 PM