Skin rating problem

Thursday, July 9, 2009 by az0th | Discussion: Stardock Support General

Hi,

I can still login, download and post, no problem, but for the last few days I can't rate skins. I'm getting  "sorry, but only apprentices and WC subscribers can rate a skin" offering a "subscribe now" link. I subscribed last November.

No idea if the site being down for maintenace last Wednesday(?) has anything to do with it...anyone else getting this glitch?

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Disturbedcomputer
Reply #21 Wednesday, December 16, 2009 6:00 AM

I'm now having this problem and has since just occurred with my recent promotion.

I don't know if this is related, but when I first log on I'm listed as citizen. I have to go to my settings from my personal pageto fix it. I don't change anything there, just open the page and refresh. Then my rank shows correctly again

This may not be related to the OP..... if so, I apologize for hijacking the thread.

Worked for me Thanks for INFO

 

If your level changes, such as a promotion or becoming a customer, I would always advise to log off then log back in, and clear the cache/cookies.

Thanks but did not work for me

k10w3
Reply #22 Monday, January 25, 2010 1:06 AM

I've had this problem for a few weeks now -- I can't rank skins because WC says I'm a citizen, even though when I got to my site, it has my honorific as Master Apprentice.  This only happens in Windows 7.  When I log on using my Vista dual boot, it says it has my correct honorific and I can rank skins.  I've cleared my cache, cleared my cookies, ran CCleaner -- still the same thing. 

I hope someone can help.   Or maybe things will be fixed for me when the new WC website gets out of beta.

k10w3
Reply #23 Monday, January 25, 2010 12:13 PM

Bump

WOM
Reply #24 Monday, January 25, 2010 12:48 PM

Am using W7 and sometimes that happens to me but it happened when I used Vista also.  I logged off WC and cleared out the cashe, temp files and the history.  Then logged back on and off and back on and everything was fine. 

k10w3
Reply #25 Monday, January 25, 2010 3:42 PM

I logged off WC and cleared out the cashe, temp files and the history.  Then logged back on and off and back on and everything was fine. 


I did that, too (logged off, cleared the cache, temp files and history)...still fails.

EDITED TO SAY:  Ok...I lied...I can't seem to log out.

bmetelsky
Reply #26 Monday, January 25, 2010 8:22 PM

I've found that using CCleaner or any other similar program can sometimes cause more problems than is meant to fix. I stopped using it on my fresh install of W7 (had previously been running the release candidate) and have had zero problems.

And, in order to stay on topic, I will share that I have not experienced the problem noted by the OP.

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