Skin rating problem

Thursday, July 9, 2009 by az0th | Discussion: Stardock Support General

Hi,

I can still login, download and post, no problem, but for the last few days I can't rate skins. I'm getting  "sorry, but only apprentices and WC subscribers can rate a skin" offering a "subscribe now" link. I subscribed last November.

No idea if the site being down for maintenace last Wednesday(?) has anything to do with it...anyone else getting this glitch?

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Island Dog
Reply #1 Thursday, July 9, 2009 8:07 AM

Pleaes try logging off, clearing your browsers cache and cookies, and login again.  Let me know if that resolves it. 

az0th
Reply #2 Thursday, July 9, 2009 8:10 AM

Hi Island Dog,

Yup tried that already but still got the problem.

 

WOM
Reply #3 Thursday, July 9, 2009 8:20 AM

Log off, clear your cookies,history and temp files.  Then log back in.  Worked for me.

Island Dog
Reply #4 Thursday, July 9, 2009 8:20 AM

OK, sorry the inconvenience.  I will look further into it.

az0th
Reply #5 Thursday, July 9, 2009 8:32 AM

Island Dog it's OK now, I just fixed it. My CCleaner version must have corrupted somehow...updating to the latest version sorted it out.

Sorry I troubled you

 

 

Jafo
Reply #6 Thursday, July 9, 2009 9:33 AM

Sorry I troubled you

OK...go sit in the corner and write 500 times..."I must not trouble Island Dog"

 

 

 

 

 

Then send it to him 500 times....

Fuzzy Logic
Reply #7 Thursday, July 9, 2009 10:40 AM

Then send it to him 500 times...

az0th
Reply #8 Thursday, July 9, 2009 11:08 AM

Think I'll type it once &  recurse it X500. Island Dog, want my assignment in 1 e-mail or 500?  

gmc2
Reply #9 Saturday, July 11, 2009 9:58 AM

clearing cookies enmass will require you to repopulate/restablish those sites that one wants to have cookie permissions, best to attempt to find the wc cookies and delete those only. I'm now having this problem and has since just occurred with my recent promotion.

gmc2
Reply #10 Saturday, July 11, 2009 10:08 AM

dang, I must have thousands of cookies and a majority of them are from wc. I'm gonna follow the advice and delete all cookies, start from scratch.

Wizard1956
Reply #11 Saturday, July 11, 2009 10:11 AM

clearing cookies enmass will require you to repopulate/restablish those sites that one wants to have cookie permissions, best to attempt to find the wc cookies and delete those only
 Just a FYI.

CCleaner can be configured to save the cookies you want and delete all others. You also can go through the list and select which to delete on a per-use basis. Just  run "Analyze",go to Options>Cookies and pick the ones you wish to keep or clean out.

More OT,I had this problem last year for a month or two. I tried everything too. The only fix I found was to use FF3 instead of IE7. IE7 eventually started rating ok,and has been fine since then.

gmc2
Reply #12 Saturday, July 11, 2009 10:20 AM

thanks Wiz, I don't have that many sites that I allow to maintain cookies but it was surprising how many cookies were there from sites that I visit regularly. I need to check my security settings. I thought I have blocked all cookies with a few exceptions???

2of3
Reply #13 Saturday, July 11, 2009 10:32 AM

I'm now having this problem and has since just occurred with my recent promotion.

I don't know if this is related, but when I first log on I'm listed as citizen. I have to go to my settings from my personal pageto fix it. I don't change anything there, just open the page and refresh. Then my rank shows correctly again

 

 

This may not be related to the OP..... if so, I apologize for hijacking the thread.

gmc2
Reply #14 Saturday, July 11, 2009 10:46 AM

if so, I apologize for hijacking the thread.

I only said that once and I did mention that I thought it was amusing. threads are hijacked all the time.

AND, no, I think it's related as part of the symtom, thanks for the info.

CarGuy1
Reply #15 Saturday, July 11, 2009 11:10 AM

Since the OP fixed their problem, it's not hijacking.

But since this is the support section, we can't cut up or goof around in here.

Island Dog
Reply #16 Saturday, July 11, 2009 11:30 AM

If your level changes, such as a promotion or becoming a customer, I would always advise to log off then log back in, and clear the cache/cookies. 

 

2of3
Reply #17 Saturday, July 11, 2009 11:38 AM

I use Firefox which I have set to clear cache and cookies everytime I close my browser. It's when I log on again that my user rank changes.

gmc2
Reply #18 Monday, July 13, 2009 11:54 AM

I used the ccleaner program and found out something interesting (at least I think so). I maintained some webcookies and deleted everything else. figurering that this effected my browsers only, wrong!!!

seems that office07 (in vista) also uses cookies to identify the recently opened files. opened up excel and there were no recently opened files listed.

Wizard1956
Reply #19 Monday, July 13, 2009 12:09 PM

opened up excel and there were no recently opened files listed.
Are you sure you don't have CCleaner set to clean those files? Go to the "Applications " tab and have a look.If you had it unchecked before,a recent update may have rechecked it.

gmc2
Reply #20 Monday, July 13, 2009 5:47 PM

Are you sure you don't have CCleaner set to clean those files? Go to the "Applications " tab and have a look.If you had it unchecked before,a recent update may have rechecked it.

oh, it's highly possible and I think it is a good way to reduce my recent list to only those files that I use often. more of an information post than a snivel. it may have deleted all of my recent files lists, sort of like spring cleaning.

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