Wincustomize.com really slow lately?

Wednesday, July 9, 2008 by MichaelG04_NEW | Discussion: WinCustomize Talk

the website seems to be very sluggish lately.  whats up with that? slow downloads, slow page loads, from various locations i've noticed this
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LightStar
Reply #1 Wednesday, July 9, 2008 8:37 AM
WC has been slow for me, especially in the forums, for almost 6 months now. It has gotten even slower of late though.

MichaelG04_NEW
Reply #2 Wednesday, July 9, 2008 10:34 AM
well, that i know, it has been slow for a while, but really slow lately, either not enough bandwidth, or server horsepower, or bad site design

ZubaZ
Reply #3 Wednesday, July 9, 2008 10:45 AM
Lickity split here.

What's yoru traceroute look like? (http://network-tools.com/)

TraceRoute to 38.98.152.145 [forums.wincustomize.com]

Hop(ms)(ms)(ms)
IP AddressHost name
134198
72.249.0.65 -
271527
207.88.185.37207.88.185.37.ptr.us..net
3378636
65.106.4.23365.106.4.233.ptr.us..net
4254011
154.54.12.45gi1-12.mpd01.dfw03.atlas.cogentco.com
510915
154.54.6.93vl3491.mpd01.dfw01.atlas.cogentco.com
6283845
154.54.5.218te3-2.mpd01.mci01.atlas.cogentco.com
7654339
154.54.7.186te8-4.mpd01.ord01.atlas.cogentco.com
8413446
154.54.1.97gi12-0-0.core01.ord01.atlas.cogentco.com
9373659
154.54.5.154po5-0.core01.tol01.atlas.cogentco.com
10704540
154.54.1.2po5-0.core01.dtw04.atlas.cogentco.com
11413847
154.54.25.61po4-0.core01.dtw03.atlas.cogentco.com
12424538
38.20.36.214vl3504.na01.b015487-0.dtw03.atlas.cogentco.com
13465255
38.99.219.166stardock-corporation.demarc.cogentco.com
14404971
38.98.152.145 -

Trace complete



Keila
Reply #4 Wednesday, July 9, 2008 11:07 AM
Funny I saw this because when I just logged on I was thinking that it was a lot faster then usual.

Fuzzy Logic
Reply #5 Wednesday, July 9, 2008 1:58 PM
Its not really slow lately - its always been slow... 

MichaelG04_NEW
Reply #6 Wednesday, July 9, 2008 2:28 PM
it's not so much the forums either, as it is the site, and browsing the gallery

RickJP
Reply #7 Wednesday, July 9, 2008 2:43 PM
I think it's when you logon to the site they roll a dice to pick ..very slow, slow, passable, ok , fast, ultra fast.

Mines fast at the mo. but had lots of very slow days.

starkers
Reply #8 Wednesday, July 9, 2008 10:25 PM
I've been finding WC page loads are pretty quick these days... but then I'm downunder in Oz, so gravity helps speed things up.

Mind you, tho, it's all uphill when uploading.

zakai1369
Reply #9 Wednesday, July 9, 2008 10:46 PM
Had alot of times i was waiting on page loads on the forums for awhile there. The past month or so though it's been pretty much instantaneous.

aufisch
Reply #10 Thursday, July 10, 2008 2:01 AM
I experience an extreme slow phase a couple of weeks ago. Right now it seems to work fine again, but two weeks ago it was just crawling along.

NightTrainthedark
Reply #11 Thursday, July 10, 2008 5:31 AM
The performance of the site has been off and on since the last site upgrade a few years back.
Mildly dissapointing considering we are paying subscribers.

neophil78
Reply #12 Thursday, July 10, 2008 6:15 AM
Its not really slow lately - its always been slow...

+1   

vStyler
Reply #13 Thursday, July 10, 2008 8:01 AM
but then I'm downunder in Oz, so gravity helps speed things up.


never even thought about that   
















  

Frogboy
Reply #14 Saturday, July 12, 2008 6:37 PM

Depends on the part of the site I'm looking at.

The forums seem a lot faster lately. The galleries are pretty intensive in terms of how much crud is on them.

I think the basic problem with WC is the code more than the underlying infrastructure. It's just a heavy site. I hope to see this change with WC 2K8.


Wizard1956
Reply #15 Saturday, July 12, 2008 6:55 PM
The galleries are pretty intensive in terms of how much crud is on them.


I've found FF3 to be an excellent crud cutter.Things sped up for me as soon as I stopped using IE7 for browsing the galleries.

LightStar
Reply #16 Saturday, July 12, 2008 7:09 PM
Wow, check out hop 11 on up! Gets really slooowwwwwwwwwwww!


Tracing route to forums.wincustomize.com [38.98.152.145]

over a maximum of 30 hops:



1 1 ms <1 ms <1 ms 192.168.0.1

2 7 ms 7 ms 9 ms 73.46.160.1

3 8 ms 9 ms 9 ms ge-1-37-ur01.peru.in.indiana.comcast.net [68.86.186.113]

4 9 ms 19 ms 10 ms te-9-4-ur01.huntington.in.indiana.comcast.net [68.86.184.158]

5 9 ms 8 ms 10 ms te-9-3-ur03.main.in.indiana.comcast.net [68.86.184.153]

6 14 ms 20 ms 10 ms po-20-ur02.muncie.in.indiana.comcast.net [68.86.187.134]

7 13 ms 12 ms 13 ms po-10-ur01.muncie.in.indiana.comcast.net [68.86.187.138]

8 17 ms 13 ms 13 ms pos-0-11-0-0-ar01.indianapolis.in.indiana.comcast.net [68.86.90.170]

9 26 ms 30 ms 24 ms pos-0-1-0-0-cr01.nashville.tn.ibone.comcast.net [68.86.90.169]

10 38 ms 39 ms 36 ms pos-1-9-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.85.21]

11 71 ms 82 ms 74 ms pos-0-15-0-0-cr01.losangeles.ca.ibone.comcast.net [68.86.85.137]

12 323 ms 96 ms 96 ms 68.86.89.158

13 96 ms 96 ms 97 ms vl3492.mpd01.lax01.atlas.cogentco.com [154.54.3.9]

14 102 ms 96 ms 97 ms te8-4.mpd01.iah01.atlas.cogentco.com [154.54.2.197]

15 110 ms 107 ms 114 ms te7-3.mpd01.dfw01.atlas.cogentco.com [154.54.5.129]

16 109 ms 112 ms 106 ms te2-3.mpd01.mci01.atlas.cogentco.com [154.54.5.14]

17 111 ms 115 ms 107 ms te7-4.mpd01.ord01.atlas.cogentco.com [154.54.2.190]

18 117 ms 106 ms 114 ms gi12-0-0.core01.ord01.atlas.cogentco.com [154.54.1.97]

19 121 ms 109 ms 106 ms po5-0.core01.tol01.atlas.cogentco.com [154.54.5.154]

20 108 ms 112 ms 111 ms po5-0.core01.dtw04.atlas.cogentco.com [154.54.1.2]

21 109 ms 107 ms 107 ms po4-0.core01.dtw03.atlas.cogentco.com [154.54.25.61]

22 108 ms 118 ms 109 ms vl3504.na01.b015487-0.dtw03.atlas.cogentco.com [38.20.36.214]

23 109 ms 110 ms 121 ms stardock-corporation.demarc.cogentco.com [38.99.219.166]

24 111 ms 112 ms 121 ms 38.98.152.145



Trace complete.

LightStar
Reply #17 Monday, July 14, 2008 11:46 AM
Any idea on why the slow trace route I posted?

Zoomba
Reply #18 Monday, July 14, 2008 11:53 AM
It looks like the whole thing stalls for you the second you hit Cogent's network.  This, unfortunately, is something that is almost entirely outside of our control since the problem is on Cogent's network, and not specifically with our servers.

Fuzzy Logic
Reply #19 Monday, July 14, 2008 1:00 PM
Tracing route to www.wincustomize.com [66.28.242.218]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2    52 ms    29 ms    29 ms  cr1.slwb.uk.easynet.net [82.108.11.26]
  3    24 ms    23 ms    23 ms  ip-87-87-163-1.easynet.co.uk [87.87.163.1]
  4    29 ms    28 ms    29 ms  be2.er10.thlon.ov.easynet.net [195.66.224.43]
  5    28 ms    29 ms    29 ms  195.66.224.185
  6   102 ms   101 ms   110 ms  te9-3.mpd03.jfk02.atlas.cogentco.com [66.28.4.18
9]
  7   108 ms   108 ms   107 ms  te4-2.mpd01.bos01.atlas.cogentco.com [66.28.4.20
1]
  8   128 ms   127 ms   127 ms  te3-2.mpd01.ord01.atlas.cogentco.com [154.54.6.1
54]
  9   127 ms   127 ms   127 ms  te8-1.ccr02.ord01.atlas.cogentco.com [154.54.6.1
78]
 10   127 ms   128 ms   128 ms  te4-1.ccr01.ord04.atlas.cogentco.com [154.54.24.
178]
 11   126 ms   127 ms   128 ms  vl3503.na03.b002326-3.ord04.atlas.cogentco.com [
66.28.65.126]
 12   128 ms   128 ms   127 ms  StardockCorporation.demarc.cogentco.com [38.112.
15.250]
 13   127 ms   128 ms   126 ms 

Trace complete.

Hmmm...

Zoomba
Reply #20 Monday, July 14, 2008 1:31 PM

Same problem, things slow down as soon as they hit the cogent network.


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