WC Uploading problems?

Wednesday, March 12, 2008 by thekid8907 | Discussion: WinCustomize Talk

I really had no idea on where to put this so I thought "General"would be a good spot.

So whenever I am trying to upload a new LogonStudioVista file along with the screenshot of it, I get an error message.  Saying how the screenshot is in the wrong file format, which is wrong because it is saved in the .jpeg file format.

I have tried all 3 internet browsers, same error each time.  Any help?


Firefox
IE 7/IE 8 Beta 1
Opera 9.25
Zoomba
Reply #1 Wednesday, March 12, 2008 3:58 PM
Please provide the full file name for the preview image and for the uploaded file
thekid8907
Reply #2 Wednesday, March 12, 2008 4:30 PM
The file I am trying to upload is


B:\Pictures\Photoshop Work Jpegs\ X-Marks.jpg

and


B:\Pictures\Photoshop Work PSDs\Logon Screens\ X-Marks.logonvista

they are both the proper file names

Zoomba
Reply #3 Wednesday, March 12, 2008 4:32 PM

Are you using upload.aspx or upload2.aspx?

Also, double-check to make sure the jpg is in the preview field, and the logonvista is in the skin field.  I've swapped the two by accident before.

thekid8907
Reply #4 Wednesday, March 12, 2008 4:41 PM
I'm just using the standard "Submit to Gallery" on the main page.

I checked and it says upload2.aspx
Zoomba
Reply #5 Wednesday, March 12, 2008 4:50 PM

Log out, clear cache, cookies & temp internet files, close and restart your browser, login and try again.

I haven't been able to reproduce the problem yet on my end.

thekid8907
Reply #6 Wednesday, March 12, 2008 4:51 PM
Okay..will do..I'll let you know
thekid8907
Reply #7 Wednesday, March 12, 2008 5:06 PM
Did that and it's still happening..

I get this when it doesn't upload

http://i2.photobucket.com/albums/y49/thekid8907/noupload.jpg
Lantec
Reply #8 Wednesday, March 12, 2008 5:46 PM
same here
Philly0381
Reply #9 Wednesday, March 12, 2008 5:58 PM
Having problems also using either IE7 or SDC and it's web browser when I try to upload to the ScreenShot Gallery Library.   
Philly0381
Reply #10 Thursday, March 13, 2008 12:07 PM
Just wanted to come back and let folks know I solved my problem with uploads.

You are not going to believe this, really. Apparently there are limits as to the the size of the file sent and how much information you type in the description. I cut out most of the stuff in the desciption and it uploaded fine. I then went back and added paragrahs back one a time in the description. I was able to add one or two back.   

Once it's out ot moderation I guess I'll type a reply and add the rest of the description. Go figure.   
messiah1
Reply #11 Thursday, March 13, 2008 12:15 PM
Saying how the screenshot is in the wrong file format, which is wrong because it is saved in the .jpeg file format


It isn't your file type. It's your file size. The preview is to big mb wise. I had same issue before. Once I changed the compression, it was good.
Lantec
Reply #12 Thursday, March 13, 2008 1:46 PM
I'll give that a shot.
thekid8907
Reply #13 Thursday, March 13, 2008 2:42 PM
Will give the file size thing a shot..
ArileenDesign
Reply #14 Thursday, March 13, 2008 2:52 PM
X-Marks


Maybe you should try in avoiding to use the special character
try to rename the files to XMarks without the "-"
Not a problems for the upload name you can still call it X-Marks.
thekid8907
Reply #15 Saturday, March 15, 2008 11:14 PM
To give an update it did end up uploading. messiah was right in that it was most like my file size..


Thanks for all the help guys

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