Weather Docklet does not work
Weather Docklet by Jeff Barmann Version 1.6 and Stardock
Wednesday, April 25, 2007 by Alan Hill | Discussion: ObjectDock
After a recent update I was hoping the weather docklet would updated. It has !!! But it still does not work.I tried Brisbane Australia I tried Oceania Brisbane Australia. No Good.
Maybe it only works in the US. Pity I do not live there. Neither do a lot of your customers
Global what's that?
Maybe it only works in the US. Pity I do not live there. Neither do a lot of your customers
Global what's that?
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ZubaZ
Reply #142 Friday, September 21, 2007 3:08 PM
Reply #142 Friday, September 21, 2007 3:08 PM
The Weather Channel and Accuweather have significantly different license fees for commercial use I think. I think that Accuweather is the less expensive of the two.
DockOfAges
Reply #143 Friday, September 21, 2007 4:07 PM
Reply #143 Friday, September 21, 2007 4:07 PM
At the moment I am using two SysStats docklets that get an XML feed from TWC.
One is like the OD weather docklet but no forecast flyout. My other docklet is a six day forecast. So I get the same thing but using 2 docklets. Actually the one with the temp gives you the shortrange forecast on a mouseover which is nice.
One is like the OD weather docklet but no forecast flyout. My other docklet is a six day forecast. So I get the same thing but using 2 docklets. Actually the one with the temp gives you the shortrange forecast on a mouseover which is nice.
iVAN WILDER
Reply #144 Friday, September 21, 2007 10:12 PM
I'm sure it'll get fixed.
Aren't we paying them to make our priorities their priorities?
Or purchasing software is not about that at all?
Stardock says that the new stable version of OD is gonna be released soon...
Makes me smile because that "soon" seems a fuzzy blur on the horizon unless we get problems fixed. We try to play with the beta version for a reason, and for such an important feature as weather docklet this is a big deal. I use OD+ every day, which means I expect the people who develop it to work every day on getting it right and making it better...
Reply #144 Friday, September 21, 2007 10:12 PM
Come on Jeff? Somebody? No feedback or anything? I know it is beta, but you are supposed to fix bugs we tell you about and give us something that works properly
Our priorities are not always theirs. 
I'm sure it'll get fixed.
Aren't we paying them to make our priorities their priorities?
Or purchasing software is not about that at all?
Stardock says that the new stable version of OD is gonna be released soon...
Makes me smile because that "soon" seems a fuzzy blur on the horizon unless we get problems fixed. We try to play with the beta version for a reason, and for such an important feature as weather docklet this is a big deal. I use OD+ every day, which means I expect the people who develop it to work every day on getting it right and making it better...
ZubaZ
Reply #145 Friday, September 21, 2007 11:12 PM
This might be getting too ugly for the forums and I don't want it to.
Create a case for your bug. They'll take all the bug reports, prioritize them according to whatever matrix they have and fix as they can.
They are a great company that takes care of their users. They always have. They may not be able to meet your schedule but it'll get fixed. Give them time to fix it.
You can always roll back to the latest release version and avoid the betas. That might work better for you.
Reply #145 Friday, September 21, 2007 11:12 PM
I know it is beta, but you are supposed to fix bugs we tell you about and give us something that works properly
Aren't we paying them to make our priorities their priorities?
This might be getting too ugly for the forums and I don't want it to.
Create a case for your bug. They'll take all the bug reports, prioritize them according to whatever matrix they have and fix as they can.
They are a great company that takes care of their users. They always have. They may not be able to meet your schedule but it'll get fixed. Give them time to fix it.
You can always roll back to the latest release version and avoid the betas. That might work better for you.
iVAN WILDER
Reply #146 Saturday, September 22, 2007 6:56 AM
This might be getting too ugly for the forums and I don't want it to.
Create a case for your bug. They'll take all the bug reports, prioritize them according to whatever matrix they have and fix as they can.
They are a great company that takes care of their users. They always have. They may not be able to meet your schedule but it'll get fixed. Give them time to fix it.
You can always roll back to the latest release version and avoid the betas. That might work better for you.
OK, I will create a case for this but the forum should be equally as effective at reporting problems and solutions.
I've no doubt that they are a good company. Having had OD+ for little over a year, this is the most serious issue i've encountered. It seems that they are promising to roll out a stable update soon but i just don't see that happening unless this bug is fixed.
Rolling back wouldn't help because it would not solve the problem in the beta. I am intentionally using beta so i can help stardock improve their products.
P.S. I just don't want to get a response from the support team which will say that because it is beta problems are likely to happen and them not wanting to sort it out together with me. So let's see where this gets us, maybe i should start a blog?....
Reply #146 Saturday, September 22, 2007 6:56 AM
I know it is beta, but you are supposed to fix bugs we tell you about and give us something that works properly
Aren't we paying them to make our priorities their priorities?
This might be getting too ugly for the forums and I don't want it to.
Create a case for your bug. They'll take all the bug reports, prioritize them according to whatever matrix they have and fix as they can.
They are a great company that takes care of their users. They always have. They may not be able to meet your schedule but it'll get fixed. Give them time to fix it.
You can always roll back to the latest release version and avoid the betas. That might work better for you.
OK, I will create a case for this but the forum should be equally as effective at reporting problems and solutions.
I've no doubt that they are a good company. Having had OD+ for little over a year, this is the most serious issue i've encountered. It seems that they are promising to roll out a stable update soon but i just don't see that happening unless this bug is fixed.
Rolling back wouldn't help because it would not solve the problem in the beta. I am intentionally using beta so i can help stardock improve their products.
P.S. I just don't want to get a response from the support team which will say that because it is beta problems are likely to happen and them not wanting to sort it out together with me. So let's see where this gets us, maybe i should start a blog?....
cybermessiah
Reply #147 Friday, September 28, 2007 3:45 PM
Reply #147 Friday, September 28, 2007 3:45 PM
Zubaz, I know ur tryin to be diplomatic,
I'm really sorry to say this.......
but this post was stared on April 25.... and its been 5 MONTHS!!!!!!
My issues with this part of OD are still the same as the first post I posted... and posted..... and posted.
If you wanna read them them search though the 3 pages relating to this topic.
I was told to wait and be patient 4 months ago and that the issue will be resolved shortly.
Three pages and almost half a year later I see the same problems and the same advice.
Sorry mate,but as a paying customer, being told to wait and be patient just doesnt cut it after that long......you have to start to expect some people to start getting quite irate.
I'm really sorry to say this.......
but this post was stared on April 25.... and its been 5 MONTHS!!!!!!
My issues with this part of OD are still the same as the first post I posted... and posted..... and posted.
If you wanna read them them search though the 3 pages relating to this topic.
I was told to wait and be patient 4 months ago and that the issue will be resolved shortly.
Three pages and almost half a year later I see the same problems and the same advice.
Sorry mate,but as a paying customer, being told to wait and be patient just doesnt cut it after that long......you have to start to expect some people to start getting quite irate.
ZubaZ
Reply #148 Friday, September 28, 2007 4:04 PM
Reply #148 Friday, September 28, 2007 4:04 PM
It has been a long time, I understand that.
Unfortunately the relationship with accuweather (either business or technical or whatever) has had . . issues.
Do we have a right to have a product work as advertised? Yes.
But . . I think that the rest of OD+ is worth the money.
Should users continue to "remind" the developers of the problem? Yes
But I get defensive with the attitude I read in some of the posts here (even as I try to be polite about it).
Do you think Stardock doesn't know or care about their user's frustration? I know they do. They want to keep customers happy and want you to tell your friends. I'd bet they are frustrated too.
I don't know what to say.
Roll back to the last release if you are running a beta. Create a case. If they can't help . . uninstall and ask for a refund if that's the killer function.
Unfortunately the relationship with accuweather (either business or technical or whatever) has had . . issues.
Do we have a right to have a product work as advertised? Yes.
But . . I think that the rest of OD+ is worth the money.
Should users continue to "remind" the developers of the problem? Yes
But I get defensive with the attitude I read in some of the posts here (even as I try to be polite about it
).Do you think Stardock doesn't know or care about their user's frustration? I know they do. They want to keep customers happy and want you to tell your friends. I'd bet they are frustrated too.
I don't know what to say.
Roll back to the last release if you are running a beta. Create a case. If they can't help . . uninstall and ask for a refund if that's the killer function.
DockOfAges
Reply #149 Saturday, September 29, 2007 12:14 PM
Reply #149 Saturday, September 29, 2007 12:14 PM
The weather docklet isn't displaying the proper temp today and even doing an update doesn't work.
I'm going back to SysStats and the XML weather docklet. It uses TWC and is always spot on.
The only cool thing with OD weather is the flyouts. Can this be done using SysStats?
I'm going back to SysStats and the XML weather docklet. It uses TWC and is always spot on.
The only cool thing with OD weather is the flyouts. Can this be done using SysStats?
iVAN WILDER
Reply #150 Friday, October 5, 2007 4:40 AM
Reply #150 Friday, October 5, 2007 4:40 AM
This is getting out of control.
It's been 2 weeks and I haven't got a reply for my support ticket.
If the relationship with Accuweather is suffering and it is impacting the users then how about combining or switching to another provider?
OD+ is definitely worth the money, but whether you pay because of 1 specific feature or a whole bunch it makes this one problem the weakest link and people will continue to exploit it.
We are continuing to remind the developers but it seems to be a one-way street. We need suggestions, feedback from them, updates to the beta etc. Let's try to fix this together!
If everybody will roll back to the stable release then who will do the beta testing? Cases are being created but seem to get very little response. Uninstalling and asking for a refund is no solution, never has been. For all the problems that I'm having with OD+, will Stardock give me a free year on Stardock Desktop or WindowBlinds 6? How about offering bonuses like that to people who have problems with their Stardock products?
It's been 2 weeks and I haven't got a reply for my support ticket.
If the relationship with Accuweather is suffering and it is impacting the users then how about combining or switching to another provider?
OD+ is definitely worth the money, but whether you pay because of 1 specific feature or a whole bunch it makes this one problem the weakest link and people will continue to exploit it.
We are continuing to remind the developers but it seems to be a one-way street. We need suggestions, feedback from them, updates to the beta etc. Let's try to fix this together!
If everybody will roll back to the stable release then who will do the beta testing? Cases are being created but seem to get very little response. Uninstalling and asking for a refund is no solution, never has been. For all the problems that I'm having with OD+, will Stardock give me a free year on Stardock Desktop or WindowBlinds 6? How about offering bonuses like that to people who have problems with their Stardock products?
Dr W - Fences Support
Reply #151 Friday, October 5, 2007 11:36 AM
Reply #151 Friday, October 5, 2007 11:36 AM
Ivan: I've updated the current beta on Stardock Central. Does it help your issue of weather docklets timing out when you have a large number of them?
ZubaZ
Reply #152 Friday, October 5, 2007 11:53 AM
Reply #152 Friday, October 5, 2007 11:53 AM
Make sure you set SDC ot US 1 server. It's not on US 2 yet.
Thanks Jeff!
Thanks Jeff!
ZubaZ
Reply #153 Friday, October 5, 2007 12:02 PM
Reply #153 Friday, October 5, 2007 12:02 PM
Interesting. The weather tiles pop out and load one on top of the other . . then spread out.
Is anyone esle seeing that?
Is anyone esle seeing that?
DockOfAges
Reply #154 Friday, October 5, 2007 3:02 PM
Reply #154 Friday, October 5, 2007 3:02 PM
Does anyone else find that Accuweather is not so accurate?
The other day it was 78 degrees Fahrenheit here and partly sunny. All the other weather services had it right except for AW which said it was 70 and cloudy. Not just the docklet but the site too.
I find TWC to be more accurate IMO.
The other day it was 78 degrees Fahrenheit here and partly sunny. All the other weather services had it right except for AW which said it was 70 and cloudy. Not just the docklet but the site too.
I find TWC to be more accurate IMO.
DorkCoffeez
Reply #155 Friday, October 5, 2007 4:38 PM
Reply #155 Friday, October 5, 2007 4:38 PM
Sometimes it isn't the site itself that is behind but rather the towers or weather stations that are behind some. This is true of all online weather services running global info feeds. It is a rarity thankfully, but it can happen.
Amarok64
Reply #156 Saturday, October 6, 2007 7:49 AM
Reply #156 Saturday, October 6, 2007 7:49 AM
I am usind OD 1.9 plus - works fine except the weather docklet (I need it for Weinstadt, Germany).
Stardock spent a lot of time in PR, screenshots of this funny docklet - but has anyone tried the functionality for Non-Americans?
I do not understand why is there such a long time to fix it?
There are a lot of cities whith millions of customers out of the USA - a failure like this may happen, but Stardock has to fix it quickly.
Sentences like "...we are working on it..." means: "You have paid but not an America - bad luck!", don't it?
I am very disappointed
Is there a better solution (I've tried XMLweather already but it failes all the time)ß
Stardock spent a lot of time in PR, screenshots of this funny docklet - but has anyone tried the functionality for Non-Americans?
I do not understand why is there such a long time to fix it?
There are a lot of cities whith millions of customers out of the USA - a failure like this may happen, but Stardock has to fix it quickly.
Sentences like "...we are working on it..." means: "You have paid but not an America - bad luck!", don't it?
I am very disappointed
Is there a better solution (I've tried XMLweather already but it failes all the time)ß
Pickleswho
Reply #157 Saturday, October 6, 2007 8:37 AM
Reply #157 Saturday, October 6, 2007 8:37 AM
Weather Docklet working for Australia: working for Brisbane, Australia anyway. Haven't tried other cities in Australia. Thanks Stardock, love how the five day forecast appears as tiles that spread out.
lanann1
Reply #158 Sunday, October 7, 2007 7:54 AM
Reply #158 Sunday, October 7, 2007 7:54 AM
Thankyou "Hankers", for your April 26 '07 reply to put " Coniston ON " in the location box. IT WORKS, AND IT WORKS BEAUTIFULLY. Thankyou so much! No more searching for answers to something so simple.
dudeman
Reply #159 Tuesday, October 9, 2007 3:41 PM
Does anyone else find that Accuweather is not so accurate?
The other day it was 78 degrees Fahrenheit here and partly sunny. All the other weather services had it right except for AW which said it was 70 and cloudy. Not just the docklet but the site too.
I find TWC to be more accurate IMO.
Yes I cannot stand Accuweather and think they are the worst service, practically and ethically, which is why I'm not using OD 1.9. Besides the fact they are rarely accurate at all, they also want to try and privatize the weather system and forbid national services from giving out information that competes with them in the private sector! I wish the developers would use someone else...
Reply #159 Tuesday, October 9, 2007 3:41 PM
Does anyone else find that Accuweather is not so accurate?
The other day it was 78 degrees Fahrenheit here and partly sunny. All the other weather services had it right except for AW which said it was 70 and cloudy. Not just the docklet but the site too.
I find TWC to be more accurate IMO.
Yes I cannot stand Accuweather and think they are the worst service, practically and ethically, which is why I'm not using OD 1.9. Besides the fact they are rarely accurate at all, they also want to try and privatize the weather system and forbid national services from giving out information that competes with them in the private sector! I wish the developers would use someone else...
iVAN WILDER
Reply #160 Friday, November 9, 2007 5:13 PM
Reply #160 Friday, November 9, 2007 5:13 PM
OK, I've used the updated beta for a week or so and so far so good. All the probs I had gone away. Though it would have been good to indicate in the data for capitals of countries. For example: searching for Paris gives amongst the results Paris (capital, France) or something like that.
Thanks very much and I hope the final is not too far away....
Thanks very much and I hope the final is not too far away....
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Reply #141 Friday, September 21, 2007 3:03 PM
Maybe they should use The Weather Channel for the feed.