The State of WinCustomize Address

Well, we really are not a state but we want to start legistlation to become one!

Wednesday, April 12, 2006 by T-Man | Discussion: WinCustomize Talk

As you all know WinCustomize has had more than its share of problems for the last year and especially the last few months.  Unfortunately we have not been able to give WinCustomize the attention that it deserves.  Two main reasons for this is because we are under staffed in our IT department and for the last several months our primary attention has been turned towards supporting the release of Galactic Civilizations II.

For many months are staff consisted of only 3 people to run WinCustomize.com, Stardock.com, TotalGaming.net, GalCiv1.com, PoliticalMachine.com, store.stardock.com, JoeUser.com, DesktopGadgets.com, SocietyGame.com, PowerUser.tv, XPThemes.com, our entire Database structure, Stardock Central Servers, all our Interal Database and Intranet needs, and of course now GalCiv2.com and its supporting sites.  But in January we hired another developer (Dean) to help lighten the load.  And starting next week we will have a new developer on board and by the years end we hope to hire a couple more developers.  So we are expanding our staff and we really hope to get everything fixed up properly this year.  So if you know of anyone who is interested in doing ASP.Net Web Development of if you are interested in it yourself and live in Michigan please send me a resume at [email protected]

While most of us were off working on GalCiv2.com, Dean has been slowly chomping away at converting WinCustomize from ASP.Net 1.14 to ASP.Net 2.0.  Yesterday we launched the new version of WinCustomize.  There really is not any new features with this new build of WinCustomize but there have been several tweaks to the code to improve performance and hopefully stability.  Some people are already reporting speed improvements so that is a good thing.  But always with updates there are always some bumps along the road as others are reporting logon issues. 

Many of the logon issues were occuring during our upgrade process because of an incompatability between cookies written under the different versions of ASP.Net.  If you are currently experiencing any logon/logoff issues please use this link ( https://www.wincustomize.com/killcookies.aspx ) to delete your WinCustomize cookies.  After that logon/relogon and if you still experience problems please report them here.

So over the course of the next couple of weeks we will be focusing on improving the stability and speed of WinCustomize.  So if you have any bugs or problems (no feature requests please) please report them here and we will do our best to get them fixed as soon as possible.

Also, we are adding additional servers to our server farm so we can load balance all of our sites better.  Not just WinCustomize but all our websites.  This should also help with speed and stability as well.

In a nutshell, thats where we are at and that is our plan.  We do apologize for all the site problems you have been enduring and we hope to turn things around.  And if we don't you have my permission to flog Dean (sorry Dean but my skin is a little sensitive and I don't want any bruises   ) ..

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Island Dog
Reply #41 Thursday, April 13, 2006 8:43 AM

Logon problem has been corrected for me at least.  I'm not having problems anymore.

kenwas
Reply #42 Thursday, April 13, 2006 8:45 AM
Same here. Logon seems fine now! Thanks!
T-Man
Reply #43 Thursday, April 13, 2006 10:30 AM
Hopefully we have the logon issues fixed now.  Fingers crossed!
47songs
Reply #44 Thursday, April 13, 2006 11:20 AM
unless I'm just having another senior moment!!!


Only a true Madam would be excused for such!
Adamness
Reply #45 Thursday, April 13, 2006 11:40 AM
Everything is working for me, and it seems to be pretty fast.

Well done and many thanks!
lotta
Reply #46 Thursday, April 13, 2006 12:50 PM
Everything working here too
Thanks all!
liquidguru
Reply #47 Thursday, April 13, 2006 1:20 PM
back to normal for me too...thanks
Island Dog
Reply #48 Thursday, April 13, 2006 6:53 PM
Now the pages are going back to last read.  However, everytime I try to post a comment the page goes to "cannot be found" page.
DigitalDanes
Reply #49 Thursday, April 13, 2006 7:04 PM
My WC browser is working again....yahhhhh! Thanks for the new server(s) and for giving all this to the members! Way to go WinCustomize
DD


Posted via WinCustomize Browser/Stardock Central
Mylee
Reply #50 Thursday, April 13, 2006 10:42 PM
Great Job!! Everything working perfect. Thank you
Jafo
Reply #51 Friday, April 14, 2006 8:55 AM

Bug-squashers are winning.....

Jafo goes off to breed bigger and better bugs....

_02
Reply #52 Saturday, April 15, 2006 8:40 AM
I got this error today while navigating the forum. Thought it might help you!


An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: TCP Provider, error: 0 - A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)
BX
Reply #53 Saturday, April 15, 2006 9:00 AM
Hopefully we have the logon issues fixed now. Fingers crossed!


Still facing it ... (off and on)!!
kenwas
Reply #54 Saturday, April 15, 2006 12:17 PM
How about an "All Clear" notification when y'all are finished with the server installation so we can know where we are at in the process and not judging half way through before you are done this weekend?
CerebroJD
Reply #55 Saturday, April 15, 2006 1:30 PM
Agreed, Kenwas... that would be good to know!
Ausvet
Reply #56 Sunday, April 16, 2006 10:44 AM
My problem is the phishing for my credit card details by your pals at sitemeter.
This is illegal and not what I expected from wincustomize.



I am fully paid up and logged in yet it happens on clicking on links from the
www.wincustomize.com home page.

Support does not reply, gone phishing too, mmm you were able to start this over Easter yet
not stop this illegal activity at this time.
I am angry and most disappointed !!





Reppiks
Reply #57 Sunday, April 16, 2006 11:31 AM
As of this moment, what ever you did is amazing! My pages are loading in a tenth of a second, I hope it's not a dream....pinch me!
CerebroJD
Reply #58 Sunday, April 16, 2006 12:10 PM
Ausvet, I would advise you scan your system for Spyware/Malware... its definately NOT wincustomize or Stardock trying to send that information out.
Ausvet
Reply #59 Sunday, April 16, 2006 12:35 PM
System has Trend Micro PC-cillin Internet suite set to scan nightly, found nothing.
Scanned free by adaware pro and spybot manually as well.
Jafo
Reply #60 Sunday, April 16, 2006 9:04 PM

Citizen Ausvet  sounds like you have been hit by a drive-by.

Wincustomize.com does NOT 'phish', though it does have a site 'counter' as many/most sites do.....it's a way to indicate traffic loads ...eg there are currently 905 registered Users in this Forum.

Scans via 'several' spyware proggies does not guarantee cleanliness.  [Some spyware proggies are even actual spyware themselves].

If it's an offsite link then can you indicate which...so it can be checked and/or removed.

Users have been known to post links to inappropriate destinations....most recent of which was to cracks/warez of Stardock's products....and such site often include spyware, etc.....and that's another good reason why we do not accept them...

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