The State of WinCustomize Address
Well, we really are not a state but we want to start legistlation to become one!
Wednesday, April 12, 2006 by T-Man | Discussion: WinCustomize Talk
As you all know WinCustomize has had more than its share of problems for the last year and especially the last few months. Unfortunately we have not been able to give WinCustomize the attention that it deserves. Two main reasons for this is because we are under staffed in our IT department and for the last several months our primary attention has been turned towards supporting the release of Galactic Civilizations II.
For many months are staff consisted of only 3 people to run WinCustomize.com, Stardock.com, TotalGaming.net, GalCiv1.com, PoliticalMachine.com, store.stardock.com, JoeUser.com, DesktopGadgets.com, SocietyGame.com, PowerUser.tv, XPThemes.com, our entire Database structure, Stardock Central Servers, all our Interal Database and Intranet needs, and of course now GalCiv2.com and its supporting sites. But in January we hired another developer (Dean) to help lighten the load. And starting next week we will have a new developer on board and by the years end we hope to hire a couple more developers. So we are expanding our staff and we really hope to get everything fixed up properly this year. So if you know of anyone who is interested in doing ASP.Net Web Development of if you are interested in it yourself and live in Michigan please send me a resume at [email protected]
While most of us were off working on GalCiv2.com, Dean has been slowly chomping away at converting WinCustomize from ASP.Net 1.14 to ASP.Net 2.0. Yesterday we launched the new version of WinCustomize. There really is not any new features with this new build of WinCustomize but there have been several tweaks to the code to improve performance and hopefully stability. Some people are already reporting speed improvements so that is a good thing. But always with updates there are always some bumps along the road as others are reporting logon issues.
Many of the logon issues were occuring during our upgrade process because of an incompatability between cookies written under the different versions of ASP.Net. If you are currently experiencing any logon/logoff issues please use this link ( https://www.wincustomize.com/killcookies.aspx ) to delete your WinCustomize cookies. After that logon/relogon and if you still experience problems please report them here.
So over the course of the next couple of weeks we will be focusing on improving the stability and speed of WinCustomize. So if you have any bugs or problems (no feature requests please) please report them here and we will do our best to get them fixed as soon as possible.
Also, we are adding additional servers to our server farm so we can load balance all of our sites better. Not just WinCustomize but all our websites. This should also help with speed and stability as well.
In a nutshell, thats where we are at and that is our plan. We do apologize for all the site problems you have been enduring and we hope to turn things around. And if we don't you have my permission to flog Dean (sorry Dean but my skin is a little sensitive and I don't want any bruises 
) ..
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Reply #102 Saturday, May 6, 2006 8:57 AM
| Again, we'll all be patient (hope I can speak for everyone) and just understand a site can't always be flawless. |
Works for me
Reply #103 Tuesday, May 9, 2006 3:22 PM
Reply #104 Friday, May 12, 2006 2:44 PM
Both from a DB point of view and a coding point of view. We've spend the last few days trying to find the problems but really haven't pinpointed anything specfically. But we did clean up quite of few things which seems to have helped. So far today things seem to be running more smoothly. 
Hope it stays that way.
Reply #106 Friday, May 12, 2006 4:41 PM
| So far today things seem to be running more smoothly. Hope it stays that way. |
I fear the weekend. And not just because of the honey-do's.
Best of luck T-Man.
Reply #107 Monday, May 15, 2006 5:45 PM
Reply #108 Monday, May 15, 2006 8:48 PM
| The only problem I've been having is in regards to uploads...they're getting stuck in moderation even with journeyman status. |
That 'should' be fixed now....I'd struck the same issue about 8 hours ago...
Reply #109 Thursday, May 18, 2006 4:30 AM
Reply #111 Thursday, May 18, 2006 5:30 PM
I thought I'd post the problem here thinking maybe someone will see it and look into it. I feel like I've been demoted when my docks don't go through like they should. 
The main problem is after trying to upload something I'd get either a server error or page can't be found or time out...or the preview didn't take. And then when I does take...sometimes I'm not even sure...it gets stuck there. But the one before it got through no problem. I should start doing screenshots..they always seem to get through...go figure!
Reply #112 Thursday, May 18, 2006 8:43 PM
From time to time there appears to be upload errors....I had one with the last screenshot upload about 2 days ago now.
When that happens unfortunately a re-upload will be taken as an update and it'll go to the Queue...as it did with mine.
These 'should' just be seen as glitches in the matrix ...and not really all that common at that.
Hopefully once site-works settle down to some semblance of normality it won't happen...
Reply #113 Saturday, May 20, 2006 1:30 PM
Way to go!
Any slowdowns possibly with IP or hand-offs...
...long as it keeps running...
Reply #114 Monday, May 22, 2006 8:14 PM
. Hope this is correct section to post this. Let me know if it isn't.Please disregard this post. The latest upgrade to windows blinds fixed my issue.
Reply #115 Wednesday, May 24, 2006 5:49 PM
Anyone else having those problems?
Shiva
Reply #116 Monday, May 29, 2006 10:04 PM
Reply #117 Tuesday, May 30, 2006 12:07 PM
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Reply #101 Thursday, May 4, 2006 2:31 PM
Again, we'll all be patient (hope I can speak for everyone) and just understand a site can't always be flawless.