The State of WinCustomize Address

Well, we really are not a state but we want to start legistlation to become one!

Wednesday, April 12, 2006 by T-Man | Discussion: WinCustomize Talk

As you all know WinCustomize has had more than its share of problems for the last year and especially the last few months.  Unfortunately we have not been able to give WinCustomize the attention that it deserves.  Two main reasons for this is because we are under staffed in our IT department and for the last several months our primary attention has been turned towards supporting the release of Galactic Civilizations II.

For many months are staff consisted of only 3 people to run WinCustomize.com, Stardock.com, TotalGaming.net, GalCiv1.com, PoliticalMachine.com, store.stardock.com, JoeUser.com, DesktopGadgets.com, SocietyGame.com, PowerUser.tv, XPThemes.com, our entire Database structure, Stardock Central Servers, all our Interal Database and Intranet needs, and of course now GalCiv2.com and its supporting sites.  But in January we hired another developer (Dean) to help lighten the load.  And starting next week we will have a new developer on board and by the years end we hope to hire a couple more developers.  So we are expanding our staff and we really hope to get everything fixed up properly this year.  So if you know of anyone who is interested in doing ASP.Net Web Development of if you are interested in it yourself and live in Michigan please send me a resume at [email protected]

While most of us were off working on GalCiv2.com, Dean has been slowly chomping away at converting WinCustomize from ASP.Net 1.14 to ASP.Net 2.0.  Yesterday we launched the new version of WinCustomize.  There really is not any new features with this new build of WinCustomize but there have been several tweaks to the code to improve performance and hopefully stability.  Some people are already reporting speed improvements so that is a good thing.  But always with updates there are always some bumps along the road as others are reporting logon issues. 

Many of the logon issues were occuring during our upgrade process because of an incompatability between cookies written under the different versions of ASP.Net.  If you are currently experiencing any logon/logoff issues please use this link ( https://www.wincustomize.com/killcookies.aspx ) to delete your WinCustomize cookies.  After that logon/relogon and if you still experience problems please report them here.

So over the course of the next couple of weeks we will be focusing on improving the stability and speed of WinCustomize.  So if you have any bugs or problems (no feature requests please) please report them here and we will do our best to get them fixed as soon as possible.

Also, we are adding additional servers to our server farm so we can load balance all of our sites better.  Not just WinCustomize but all our websites.  This should also help with speed and stability as well.

In a nutshell, thats where we are at and that is our plan.  We do apologize for all the site problems you have been enduring and we hope to turn things around.  And if we don't you have my permission to flog Dean (sorry Dean but my skin is a little sensitive and I don't want any bruises   ) ..

First Previous Page 2 of 6 Next Last
scorpNZ
Reply #21 Wednesday, April 12, 2006 6:37 PM
How slow the site maybe will depend on the amount of people using the servers, i find the best time is 6am-2pm New Zealand time , it's just a matter of turning up and finding what time best suits you
RomanDA
Reply #22 Wednesday, April 12, 2006 6:45 PM
No joy here.

1. loaded site - not logged in
2. found this article, killed cookies
3. closed browser
4. lunched it again, logged in (as there was no cookie)
5. closed browser
6. open browser, loaded site, not logged in.
NightTrainthedark
Reply #23 Wednesday, April 12, 2006 7:29 PM
Closing browser results in needing to re-log in also. using IE6.
Maggot
Reply #24 Wednesday, April 12, 2006 7:47 PM
Also having same login problem as in 22 and 23 above. Did same things as in 22; but, still won't remain logged in after closing browser, returning later. Using IE6 also. Did not try it on Firefox, perhaps I should eh???
Maggot
Reply #25 Wednesday, April 12, 2006 7:51 PM
Just a P.S. to 24 above, No joy on Firefox either and this problem did not start until today 12 April 06. Up until then was not having any problems with WC keeping me logged in.....
liquidguru
Reply #26 Wednesday, April 12, 2006 7:54 PM
also to the above, when re-visiting a post it does not remember the last post number i got to, and just stays at the top of the page...i'm using firefox

speed generally seems better though
aimzzz
Reply #27 Wednesday, April 12, 2006 8:49 PM
Same behavior as 22, 23, 25 with Opera. Have to log in when returning after closing & re-opening browser
seldomseen
Reply #28 Wednesday, April 12, 2006 9:17 PM
Ditto all of the above. KNEW it was my whacked-out PC 'til I found this post/thread. Yesterday blew my hair back! Speed! Right now its real poky. I'm even thinking of reading books again...well, ebooks, anyways. Terminal Man by Chrichton's kinda related to this thread.

Tman thanks for the killcookies link. Will try it out when I get the scones. Right now I just got The Beast working o.k. and I think I'll just cool it for a day...

Anybody notice that along with the edit feature on the fritz, the smily faces aren't always willing to be picked up? Hah! worked that time. That one's for Dean. Welcome! Take lots of breaks chomping/gnawing...gotta ruminate, too [dang! worked again!]
Mylee
Reply #29 Wednesday, April 12, 2006 11:59 PM
Hi anyone haveing trouble downloading from the wc browser? I keep getting download failed but can download the same file from the web site. Any advice??
Fuzzy Logic
Reply #30 Thursday, April 13, 2006 1:18 AM
Still having to login... but I'll trade that to keep this amazing speed! Be nice to have an edit button on posts
kenwas
Reply #31 Thursday, April 13, 2006 3:00 AM
Agree with above. Still have to logon each visit. Edit buttons do not function on posts.
lotta
Reply #32 Thursday, April 13, 2006 4:04 AM
All of a sudden as soon as I change side in WC I have to login again. I have removed all cookies,I think!!
This started today. I have never had any problems before but now I soon have a brainmelting
How can I go back to how it was before? It's very anoying if I first login and then go for instens to the forumsites and then back again and then I have to login again!
Any ideas?
Corky_O
Reply #33 Thursday, April 13, 2006 5:28 AM

IE7 here, logging in each time required (used cookie killer as well, still the same).

eieio
Reply #34 Thursday, April 13, 2006 6:09 AM
Still have to re-log in every visit after getting new cookies.

Opera 8.54
NightTrainthedark
Reply #35 Thursday, April 13, 2006 6:15 AM
After clicking on "view ratings" on one of my skins, I was sent to the old site. For giggles, I logged in , was sent back to this site and now I can close my browser and stay logged in. Hope it helps sort things out.
T-Man
Reply #36 Thursday, April 13, 2006 6:31 AM
We are still working on the logon issues.  We tried a new method last night but apparently that didn't work. Hopefully we will have this fixed later today.
Jafo
Reply #37 Thursday, April 13, 2006 6:38 AM
Site isn't remembering last-viewed comment/s in threads, etc, either...
teddybearcholla
Reply #38 Thursday, April 13, 2006 6:51 AM
Thank you for all the hard work T-Man and crew!! Welcome dean!!

After clicking on "view ratings" on one of my skins, I was sent to the old site. For giggles, I logged in , was sent back to this site and now I can close my browser and stay logged in.


I did the same thing last night, Craig...but this morning I still had to log in!!

And I don't remember seeing that button before last night, unless I'm just having another senior moment!!!
kenwas
Reply #39 Thursday, April 13, 2006 7:32 AM
Just did the exact same as #35 if that helps you sort this out. Was sent to the old site and back again.
Bandit4edu
Reply #40 Thursday, April 13, 2006 7:35 AM
Don't know what happened
1. Loaded site
2. Logged In
3. Browsed Site
4. Toaster made "popping" sound
5. Two slices of slightly browned substance called "bread" now sticking out of toaster
6. Explored "bread"
7. Renamed "bread" "toast" in honor of toaster
8. Tasted "toast" and found it delicious
9. added greasy substance called "butter"
10. Called the entire process "Breakfast"

Thanks for all you do guys! would starve without y'all! HEY DEAN---WANT SOME TOAST???

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