What am I doing wrong???
Friday, December 9, 2005 by TunieV | Discussion: Stardock Support General
I changed my e-mail address fairly recently. I updated it with Stardock. Fine, all is good. Then I renewed my WinCustomize subscription last week and, somehow, ended up not being able to log in to WinCustomize with my new e-mail address even tho' I could before renewing my subscription.
I've contacted Stardock and they advise that their records indicate that my NEW e-mail address is, in fact, correct on their records. All is good there, I guess.
So, how do I update my WinCustomize log in so I change things from my OLD e-mail address to my new one? I tried following the links under my account, logged in using my OLD e-mail address (which is the only way I can now log in to WinCustomize) and got a page not found on the WinCustomize site....
Can anyone advise how I can update my profile so my new e-mail address lets me log in instead of having to use my old one? THanks for ANY help!
I've contacted Stardock and they advise that their records indicate that my NEW e-mail address is, in fact, correct on their records. All is good there, I guess.
So, how do I update my WinCustomize log in so I change things from my OLD e-mail address to my new one? I tried following the links under my account, logged in using my OLD e-mail address (which is the only way I can now log in to WinCustomize) and got a page not found on the WinCustomize site....
Can anyone advise how I can update my profile so my new e-mail address lets me log in instead of having to use my old one? THanks for ANY help!
TunieV
Reply #2 Monday, January 2, 2006 5:25 AM
Reply #2 Monday, January 2, 2006 5:25 AM
THANK YOU! I didn't go far enough in the process to get it changed when I tried previously. I really appreciate your help!
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Reply #1 Saturday, December 10, 2005 12:31 AM
click 'account info'
enter email/pw (probably old email)
click 'login info' tab