ObjectDock 1.2 Released
New mouse over effects, re-designed zoom effects and more!
Monday, July 11, 2005 by Frogboy | Discussion: WinCustomize News
ObjectDock 1.2 has been released. ObjectDock is a freeware program for Microsoft Windows XP/2000 that lets users have a highly customizable dock on their desktop. ObjectDock can respond to mouse-over events with zooming and now in v1.2 with new effects such as gentle rocking and glowing. ObjectDock 1.2 also includes a completely redesigned icon zooming system to provide much smoother looking mouse-over effects.
Stardock also makes ObjectDock Plus which adds the ability to create tabbed docks, supports the Windows system tray (system tray items can appear in a tab or as a dock for instance), taskbar grouping, multiple docks, fly-out-menus and more.
Version 1.2: Change Log
Three new mouse-over effects are now available for non-tabbed docks! Effects include Swing, Gentle Rock, and Afterglow. Let us know which you love the best, as we're experimenting with more for the future. You can configure the duration and magnitude of the effects (Rock and glow are only available in Plus).
- New smoothness setting is now available for the zooming effect! Combines the ultra-fast mouseover animation with gradual entry/exit animation.
- Redesigned "Appearance Tweaks" properties tab for zooming docks.
- Settings "Backup" system in case of crashes rewritten, strengthened.
- Added options to temporarily disable Docklets (for troubleshooting). Look in the Advanced options (Plus) or in the Dock Contents tab (Free).
- Fixed jumpy zoom-animation when dragging within a zooming dock.
- Fixed error message on startup for users with no C:\.
- Fixed issue wherein upon exiting a zooming dock, if the cursor passes over an item's title the dock would take a step in the reverse direction.
- Fixed issue wherein the dock animation could get stuck in the "zoomed" position after the cursor has left the dock.
- Fixed conflict between IconPackager 3 and ObjectDock, which prevented dragging of icons, and at times would prevent program from loading. IconPackager 3.0a also corrects this.
- Adjusting the tab alignment will now take effect immediately.
ObjectDock's home page is http://www.objectdock.com. ObjectDock is freeware, ObjectDock Plus is $19.95.
Screenshot: ObjectDock - standard dock
Screenshot: ObjectDock Plus - tabbed dock
Screenshot: ObjectDck Plus - fly-out menus
Video: ObjectDock mouse-over effect demo
More Info: ObjectDock Media Guide
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eieio
Reply #22 Tuesday, July 12, 2005 8:59 PM
Reply #22 Tuesday, July 12, 2005 8:59 PM
1.20 is finally showing in Stardock Central. No idea why it failed to show earlier. 
John Hamp
Reply #23 Tuesday, July 12, 2005 9:04 PM
Why is it whenever someone is about to demonstrate their complete ignorance of how computers work they insist to the world that they have tons of experience at this sort of thing.
ObjectDock launches programs. It isn't blowing up your other programs. If it were, these forums would be filled with countless reports of similar problems.
Reply #23 Tuesday, July 12, 2005 9:04 PM
| I'm an experienced technical troubleshooter with 3 years experience doing in-house white-box tshooting for one of the world's 5 largest software publishers. I'm capable of recognize when I've upgraded a product and not installed or changed any other program on the system inside a 2 minute period. |
Why is it whenever someone is about to demonstrate their complete ignorance of how computers work they insist to the world that they have tons of experience at this sort of thing.
ObjectDock launches programs. It isn't blowing up your other programs. If it were, these forums would be filled with countless reports of similar problems.
I Am Pariah
Reply #24 Tuesday, July 12, 2005 10:56 PM
Yeah, that was pretty foolish to begin my comment that way. Regardless of whether what I said is the truth, it was a dumb way to begin the topic. I was irked that Jeff a (foolish) technical assumption with no evidence or troubleshooting, and, knowing nothing about me or my skill level, treated me like a moron who doesn't know what buttons he pushed.
First, the product was only released 24 hours ago; the forums haven't had time be be "filled with countless reports of similar problems". Moreover, as this thread alone demonstrates, not everyone had access to it, nor does everyone upgrade daily. Don't be naive, John.
Just because you like a product or company doesn't make it infallable.
I've been using StarDock products for five years now. I like them, and, until the last couple of releases, they've been pretty good.
Additionally, I was among the first to post about the issues with IP 3x and OD. Granted, I didn't have the exact cause down--I was looking in the direction of the MCP--but I was trying to help troubleshoot. The point, however, is that when I posted about it, it was not filling the forums--but it did shortly afterward. That issue was researched, replicated, and resolved by Stardock personnel who took the time to investigate why people who used their products were having trouble with their products and with other applications.
ObjectDock is an application that uses various components, including DLL and OCX files, provided by the operating system to perform its function of launching programs. If it replaces any of those common files or system libraries it can destablize other applications or even portions of the OS.
It can even have a conflict with other programs. Even in largely secular environments like OS X, applications have conflicts. Under Windows, it's far more common for a variety of reasons I shouldn't need to detail.
As Jeff himself noted, OD has "video card driver issues." How does he know that what I'm experiencing isn't related to those issues? He hever asked what I see on my screen when I attempt to launch the applications. He never inquired about what processes Task Manager might show as running. Indeed, he never even asked what video card and driver pair I'm running. Anyone in the software business knows that what users report is not always what's really going on, that perceptions are not always accurate.
So, maybe what I'm seeing and what I'm interpretting as the issue is not the real issue here. Jeff has no way of knowing that--he never asked a single question. Instead he dismissed an issue with his software from a customer of his company without even trying to ascertain if it really was an issue with his software.
I've got a support ticket in--no word after 24 hours, but I understand it can take 48.
So what's it going to be, Jeff? Are you actually going to try to troubleshoot my technical issue with your software, or are you going to take the position of a twenty year old who can't be wrong about his kneejerk reaction?
-P
Reply #24 Tuesday, July 12, 2005 10:56 PM
| Why is it whenever someone is about to demonstrate their complete ignorance of how computers work they insist to the world that they have tons of experience at this sort of thing. |
Yeah, that was pretty foolish to begin my comment that way. Regardless of whether what I said is the truth, it was a dumb way to begin the topic. I was irked that Jeff a (foolish) technical assumption with no evidence or troubleshooting, and, knowing nothing about me or my skill level, treated me like a moron who doesn't know what buttons he pushed.
| ObjectDock launches programs. It isn't blowing up your other programs. If it were, these forums would be filled with countless reports of similar problems. |
First, the product was only released 24 hours ago; the forums haven't had time be be "filled with countless reports of similar problems". Moreover, as this thread alone demonstrates, not everyone had access to it, nor does everyone upgrade daily. Don't be naive, John.
Just because you like a product or company doesn't make it infallable.
I've been using StarDock products for five years now. I like them, and, until the last couple of releases, they've been pretty good.
Additionally, I was among the first to post about the issues with IP 3x and OD. Granted, I didn't have the exact cause down--I was looking in the direction of the MCP--but I was trying to help troubleshoot. The point, however, is that when I posted about it, it was not filling the forums--but it did shortly afterward. That issue was researched, replicated, and resolved by Stardock personnel who took the time to investigate why people who used their products were having trouble with their products and with other applications.
ObjectDock is an application that uses various components, including DLL and OCX files, provided by the operating system to perform its function of launching programs. If it replaces any of those common files or system libraries it can destablize other applications or even portions of the OS.
It can even have a conflict with other programs. Even in largely secular environments like OS X, applications have conflicts. Under Windows, it's far more common for a variety of reasons I shouldn't need to detail.
As Jeff himself noted, OD has "video card driver issues." How does he know that what I'm experiencing isn't related to those issues? He hever asked what I see on my screen when I attempt to launch the applications. He never inquired about what processes Task Manager might show as running. Indeed, he never even asked what video card and driver pair I'm running. Anyone in the software business knows that what users report is not always what's really going on, that perceptions are not always accurate.
So, maybe what I'm seeing and what I'm interpretting as the issue is not the real issue here. Jeff has no way of knowing that--he never asked a single question. Instead he dismissed an issue with his software from a customer of his company without even trying to ascertain if it really was an issue with his software.
I've got a support ticket in--no word after 24 hours, but I understand it can take 48.
So what's it going to be, Jeff? Are you actually going to try to troubleshoot my technical issue with your software, or are you going to take the position of a twenty year old who can't be wrong about his kneejerk reaction?
-P
gfcentral002
Reply #25 Wednesday, July 13, 2005 4:35 AM
Reply #25 Wednesday, July 13, 2005 4:35 AM
i updated object dock *plus* last night and it works better than before - use to lag a little but since other performance options were added, it moves better than ever, and have had no problems with any programs at all on my computer. 
lost sync
Reply #26 Wednesday, July 13, 2005 4:38 AM
Reply #26 Wednesday, July 13, 2005 4:38 AM
objectdock developers~
the dock was one of the most well thought out ideas in the personal computing UI paradigm since...color, or the mouse. it far surpasses the taskbar, the os 9 finder, and BeOS's...whatever that thing was. point is, thank you for bringing this innovation to the pc desktop. i, for one, really appreciate the consistent efforts made on making a perfectly usable free product. stardock makes a lot of amazing things, but nothing nearly as useful as this simple little utility.
friends are always asking me to fix their computers for them. and as a power user, i dutifully do it...and throw objectdock on there right before i leave the chair, tweaked to their system's capabilities and with a nice set of shortcuts. they all thank me for it later. objectdock is the only thing i'd ever put on a person's system without asking permission. i think of it as a nice surprise.
once OD got out of beta and OD+ debuted, i was really worried that OD would die off as a freeware app. it gives me a lot of faith in your company's ethics that you still give this app away in a perfectly usable form, without one single reminder or nag about the fact that there is a more robust version for sale out there.
props, guys. job well done.
~j. morris
the dock was one of the most well thought out ideas in the personal computing UI paradigm since...color, or the mouse. it far surpasses the taskbar, the os 9 finder, and BeOS's...whatever that thing was. point is, thank you for bringing this innovation to the pc desktop. i, for one, really appreciate the consistent efforts made on making a perfectly usable free product. stardock makes a lot of amazing things, but nothing nearly as useful as this simple little utility.
friends are always asking me to fix their computers for them. and as a power user, i dutifully do it...and throw objectdock on there right before i leave the chair, tweaked to their system's capabilities and with a nice set of shortcuts. they all thank me for it later. objectdock is the only thing i'd ever put on a person's system without asking permission. i think of it as a nice surprise.
once OD got out of beta and OD+ debuted, i was really worried that OD would die off as a freeware app. it gives me a lot of faith in your company's ethics that you still give this app away in a perfectly usable form, without one single reminder or nag about the fact that there is a more robust version for sale out there.
props, guys. job well done.
~j. morris
Dangerousdaze
Reply #27 Wednesday, July 13, 2005 5:58 AM
Reply #27 Wednesday, July 13, 2005 5:58 AM
Well I upgraded my OD+ and there still doesn't appear to be VWM support. I thought that the new VWM component had been developed in such a way as to be usable by OB and OD? Maybe there's a docklet I can download from somewhere? VWM is still my most valued component out of the entire suite and I simply can't use my machine without it any more so any help would be appreciated. 
BTW, I Am Pariah, your closing statement in that last post would have ruined any chance of receiving help from me outside of official support channels.
BTW, I Am Pariah, your closing statement in that last post would have ruined any chance of receiving help from me outside of official support channels.
JMB1984
Reply #28 Wednesday, July 13, 2005 8:24 AM
Reply #28 Wednesday, July 13, 2005 8:24 AM
I Am Pariah:
Perhaps it was negligent of me to not ask any troubleshoot questions on the initial post I apologize. Though I do still contest that I had some case in being defensive. Trouble is, I'm very aware that there's nothing within the program that can do something like that. Additionally nothing has changed that would worsen any potential risk of described problems - to my knowledge the installer hasn't had changes to it from prior releases. (I am currently in the process of inquiring about that to make sure.) As you probably understand, ObjectDock (particularly the free version) has several competitors which others use - some fairly zealously - and I've had the unpleasant fortune of having to field many a complaint of 'OD broke my system + formatted my HD!!!' kind of public complaints. However after initial reaction’s consideration, you're not one of those cases in the least; as you noted we’ve been through support work-throughs already on the boards. At any rate I appreciate your understanding for my situation with this, and hope we can work towards a resolution of this problem.
In the mean time I've forwarded your query on to someone involved more directly with the installer. A couple questions for you to start with before support gets going on it;
I'd like to get a couple basic details on what happened directly after you installed. Did you reboot your computer before running ObjectDock after the update? When did you first notice the problem: after your first reboot? Immediately after install? Before even running the problem at all? I'm assuming the problem occurs even when ObjectDock is not running, is this correct?
Thank you,
-Jeff Bargmann
ObjectDock Developer
Perhaps it was negligent of me to not ask any troubleshoot questions on the initial post I apologize. Though I do still contest that I had some case in being defensive. Trouble is, I'm very aware that there's nothing within the program that can do something like that. Additionally nothing has changed that would worsen any potential risk of described problems - to my knowledge the installer hasn't had changes to it from prior releases. (I am currently in the process of inquiring about that to make sure.) As you probably understand, ObjectDock (particularly the free version) has several competitors which others use - some fairly zealously - and I've had the unpleasant fortune of having to field many a complaint of 'OD broke my system + formatted my HD!!!' kind of public complaints. However after initial reaction’s consideration, you're not one of those cases in the least; as you noted we’ve been through support work-throughs already on the boards. At any rate I appreciate your understanding for my situation with this, and hope we can work towards a resolution of this problem.
In the mean time I've forwarded your query on to someone involved more directly with the installer. A couple questions for you to start with before support gets going on it;
I'd like to get a couple basic details on what happened directly after you installed. Did you reboot your computer before running ObjectDock after the update? When did you first notice the problem: after your first reboot? Immediately after install? Before even running the problem at all? I'm assuming the problem occurs even when ObjectDock is not running, is this correct?
Thank you,
-Jeff Bargmann
ObjectDock Developer
ZubaZ
Reply #29 Wednesday, July 13, 2005 12:58 PM
Reply #29 Wednesday, July 13, 2005 12:58 PM
I Am Pariah
The last time this happened to me I unchecked the repair icon option in Icon Packager. It seemed unrelated but resolved the issue.
Best of luck
| It also prevents Outlook 2003 from communicating with a browser (clicking a link in an e-mail causes nothing to happen). |
The last time this happened to me I unchecked the repair icon option in Icon Packager. It seemed unrelated but resolved the issue.
Best of luck
I Am Pariah
Reply #30 Wednesday, July 13, 2005 2:28 PM
Reply #30 Wednesday, July 13, 2005 2:28 PM
Jeff,
Thank you for your message. I appreciate it.
I understand exactly where you're coming from regarding your product being blamed for other applications' issues. I've been there. Without saying too much, I've dealt with many a complaint of an, uh, acrobatic kind of application breaking things with which it had absolutely no involvement, and even that all the UI eyeball icons in a certain image editing program spying on users. I bet we could swap some stories.
Anyway,... OD+ may NOT be the culprit here. I'm fully aware that my knowledge of how it works is limited, that I am not a programmer, and that my observations of the situation--what I see happened and happening on my system as a user--may not be the full picture. I've seen some very, very weird stuff happen with software in my career.
And, if nothing else, that has taught me to be open to unlikely possibilities when it comes to tech issues. OD+ may be the problem, or it may simply be the last piece that triggered a multi-process conflict.
Here's the sequence of events: I loaded up SDCentral, which prompted me on load to update OD+, WB, and ObjectBar. I did that, letting it run through the installs of each app. In the meantime, I continued to work in Maxthon browser (an IE-engine browser, if you're not familiar with it).
No other app was open (had a UI), but there were a few systray processes going:
ObjectBar (the previous stable dot release)
WindowBlinds (the previous stable dot release)
IP 3.0a
Enhanced Dialog (latest build)
McAfee Firewall
McAfee A/V
Extensis Suitcase 9.02DE
MS OneNote loader
And a few other smaller apps (if you need to know apps and versions, just let me know)
After installation of the updates from SDCentral I rebooted. First, ObjectBar failed to load. OD+ did, however, and pulled up the theme I'd been using--one bar, with a clock, calendar, and weather (I'd had to disable Sysstats-docklets with the previous OD+ release).
I manually launched ObjectBar, which loaded with the new default theme, so I loaded up my theme. That revealed to me that Suitcase, which loads on startup to manage fonts, was not running. When I tried to manually launch it, it failed to initiate though Task Manager's running processes list did reveal that the executable was running. That wasn't just a UI failure, though, as the fonts managed by Suitcase never activated.
Thinking I'd check the forums for technical issues with the ODN updates, I tried to load Maxthon. Again, it wouldn't load though Task Manager showed maxthon.exe as running in the processes. I tried launching it a few more times. With seven instances of maxthon.exe showing as running processes, it still would not come up. The same occured with IE, FireFox, and Ontrack/V-Com PowerDesk 6.
I tried a few more apps. Most of Adobe Creative Suite 2 point products (Illustrator, Pshop, InDesign) loaded without problem. The Adobe Bridge had to be launched twice before it would show--this was consistent, too, it would not actually appear until I had two processes for the app showing in Task Man. FileMaker 7 Dev was the same way, two instances of the process had to be running before I got a UI. ThumbsPlus 7 would not load at all.
MS Outlook 2003 loaded, but clicking on URLs in e-mail messages produced no result; the focus did not even change from the Outlook window.
SDCentral would not run, period. Its process appeared in Task Man then winked out.
When I closed OB+ via the systray, SDCentral would run after the second attempt (two sdcentral processes). With that opened, I unloaded WB and OB, and attempted to do an archive restore from within SDCentral of OB+. It reported that installation had failed, and, I'm sorry, I forget which two components the log said had failed.
I rebooted and was met with the same behaviors with and without OD+ running.
I loaded SDCentral again (again, same routine) and tried to roll back both WB and OB to their pre-update archives. WB reported success, but I THINK OB reported a failure. Reboot, same problems.
Opened SDCentral and uninstalled OD+, rebooted. SDCentral would run, as would Maxthon, IE, FireFox, FileMaker, and Adobe Bridge all on the first process instance. Suitcase would not load, nor would PowerDesk. Outlook would still not communicate with Maxthon or IE.
System restore to 12 hours before update, no change. System restore to two points in the previous day, no change.
Uninstalled all versions of WB, OB, and IP via SDCentral, no change. Ran ODNT_zapper, then uninstalled SDCentral. Manually deleted all Stardock components except C:\Program Files\Common Files\Stardock\mcpcore.dll and mcpstub.dll, which I still cannot delete though I can rename them and their folder.
Rebooted. Suitcase loaded on startup. PowerDesk would not run, but after a reinstall it works again. All other apps seem to be working--except ThumbsPlus 7 despite reinstall (I can live without it for now).
Currently I have no Stardock products installed, and, other than the mcpcore.dll and mcpstub.dll, no pieces of it.
I'm open to troubleshooting, just tell me what you'd like to do. I've got laptops to work from while trouble-shooting.
And, if you'd like to take this discussion off the forum, I'm fine with that too. Tech support sent me a form letter after 48 hours and told me to re-open the ticket if the FAQ doesn't fix the problem, which it didn't. I've been blown off by Stardock tech support before, so I'm not surprised.
Thank you for your message. I appreciate it.
I understand exactly where you're coming from regarding your product being blamed for other applications' issues. I've been there. Without saying too much, I've dealt with many a complaint of an, uh, acrobatic kind of application breaking things with which it had absolutely no involvement, and even that all the UI eyeball icons in a certain image editing program spying on users. I bet we could swap some stories.
Anyway,... OD+ may NOT be the culprit here. I'm fully aware that my knowledge of how it works is limited, that I am not a programmer, and that my observations of the situation--what I see happened and happening on my system as a user--may not be the full picture. I've seen some very, very weird stuff happen with software in my career.
And, if nothing else, that has taught me to be open to unlikely possibilities when it comes to tech issues. OD+ may be the problem, or it may simply be the last piece that triggered a multi-process conflict.
Here's the sequence of events: I loaded up SDCentral, which prompted me on load to update OD+, WB, and ObjectBar. I did that, letting it run through the installs of each app. In the meantime, I continued to work in Maxthon browser (an IE-engine browser, if you're not familiar with it).
No other app was open (had a UI), but there were a few systray processes going:
ObjectBar (the previous stable dot release)
WindowBlinds (the previous stable dot release)
IP 3.0a
Enhanced Dialog (latest build)
McAfee Firewall
McAfee A/V
Extensis Suitcase 9.02DE
MS OneNote loader
And a few other smaller apps (if you need to know apps and versions, just let me know)
After installation of the updates from SDCentral I rebooted. First, ObjectBar failed to load. OD+ did, however, and pulled up the theme I'd been using--one bar, with a clock, calendar, and weather (I'd had to disable Sysstats-docklets with the previous OD+ release).
I manually launched ObjectBar, which loaded with the new default theme, so I loaded up my theme. That revealed to me that Suitcase, which loads on startup to manage fonts, was not running. When I tried to manually launch it, it failed to initiate though Task Manager's running processes list did reveal that the executable was running. That wasn't just a UI failure, though, as the fonts managed by Suitcase never activated.
Thinking I'd check the forums for technical issues with the ODN updates, I tried to load Maxthon. Again, it wouldn't load though Task Manager showed maxthon.exe as running in the processes. I tried launching it a few more times. With seven instances of maxthon.exe showing as running processes, it still would not come up. The same occured with IE, FireFox, and Ontrack/V-Com PowerDesk 6.
I tried a few more apps. Most of Adobe Creative Suite 2 point products (Illustrator, Pshop, InDesign) loaded without problem. The Adobe Bridge had to be launched twice before it would show--this was consistent, too, it would not actually appear until I had two processes for the app showing in Task Man. FileMaker 7 Dev was the same way, two instances of the process had to be running before I got a UI. ThumbsPlus 7 would not load at all.
MS Outlook 2003 loaded, but clicking on URLs in e-mail messages produced no result; the focus did not even change from the Outlook window.
SDCentral would not run, period. Its process appeared in Task Man then winked out.
When I closed OB+ via the systray, SDCentral would run after the second attempt (two sdcentral processes). With that opened, I unloaded WB and OB, and attempted to do an archive restore from within SDCentral of OB+. It reported that installation had failed, and, I'm sorry, I forget which two components the log said had failed.
I rebooted and was met with the same behaviors with and without OD+ running.
I loaded SDCentral again (again, same routine) and tried to roll back both WB and OB to their pre-update archives. WB reported success, but I THINK OB reported a failure. Reboot, same problems.
Opened SDCentral and uninstalled OD+, rebooted. SDCentral would run, as would Maxthon, IE, FireFox, FileMaker, and Adobe Bridge all on the first process instance. Suitcase would not load, nor would PowerDesk. Outlook would still not communicate with Maxthon or IE.
System restore to 12 hours before update, no change. System restore to two points in the previous day, no change.
Uninstalled all versions of WB, OB, and IP via SDCentral, no change. Ran ODNT_zapper, then uninstalled SDCentral. Manually deleted all Stardock components except C:\Program Files\Common Files\Stardock\mcpcore.dll and mcpstub.dll, which I still cannot delete though I can rename them and their folder.
Rebooted. Suitcase loaded on startup. PowerDesk would not run, but after a reinstall it works again. All other apps seem to be working--except ThumbsPlus 7 despite reinstall (I can live without it for now).
Currently I have no Stardock products installed, and, other than the mcpcore.dll and mcpstub.dll, no pieces of it.
I'm open to troubleshooting, just tell me what you'd like to do. I've got laptops to work from while trouble-shooting.
And, if you'd like to take this discussion off the forum, I'm fine with that too. Tech support sent me a form letter after 48 hours and told me to re-open the ticket if the FAQ doesn't fix the problem, which it didn't. I've been blown off by Stardock tech support before, so I'm not surprised.
I Am Pariah
Reply #31 Friday, July 15, 2005 2:58 AM
Reply #31 Friday, July 15, 2005 2:58 AM
Hello?
You know, I'm not the only one who can't launch seemingly unrelated applications after installing Stardock software.
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80615
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80947
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=79365
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=78939
https://www.wincustomize.com/articles.aspx?AID=80871&c=1#619543
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80996
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81105
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81211
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81213
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81152
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=77646
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80995
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80732
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=70981
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80228
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80753
Maybe it's IP, but we'll never know unless someone from StarDock begins talking to customers and troubleshooting.
Come on guys. Decide what you want to do: play with cool code all day or run a software business. You've got paid and paying customers all over the boards swearing off your products left and right. The best advice they're being given is "use an older version," but you don't actually provide them with an older version.
Your tech support department is sending out form letters every two days saying "uninstall and reinstall, then, if that doesn't work, contact us again to receive an identical form letter telling you to uninstall and reinstall, then, if that doesn't work, contact us again to receive an identical form letter..."
What kind of solution is it to ignore customers? Right now, the only ones providing support or any information at all to your beloved community and customers are morons with no association to StarDock, the zealous "[product] ain't got nothing to do with ___________" and "why do you need to run applications" morons who wouldn't know a DLL from a pickle.
Stand up and take some responsibility! Be what you've always been, be the world's coolest darn software business--if you can't do that anymore, at least be a software business. If you don't know what's wrong with your applications, say so with an assurance that you're trying to figure it out. Offer a workaround solution--make older, unbroken versions of the apps available for download via SDCentral and direct link. But don't just sit there in silence, fingers in ears, blowing people off in the hopes that the problems will work themselves out.
Signed: A long-time fan hoping for a demonstration of integrity from Stardock.
Pariah S. Burke
You know, I'm not the only one who can't launch seemingly unrelated applications after installing Stardock software.
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80615
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80947
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=79365
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=78939
https://www.wincustomize.com/articles.aspx?AID=80871&c=1#619543
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80996
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81105
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81211
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81213
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=81152
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=77646
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80995
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80732
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=70981
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80228
https://www.wincustomize.com/browser/msgboard.asp?BID=165&id=80753
Maybe it's IP, but we'll never know unless someone from StarDock begins talking to customers and troubleshooting.
Come on guys. Decide what you want to do: play with cool code all day or run a software business. You've got paid and paying customers all over the boards swearing off your products left and right. The best advice they're being given is "use an older version," but you don't actually provide them with an older version.
Your tech support department is sending out form letters every two days saying "uninstall and reinstall, then, if that doesn't work, contact us again to receive an identical form letter telling you to uninstall and reinstall, then, if that doesn't work, contact us again to receive an identical form letter..."
What kind of solution is it to ignore customers? Right now, the only ones providing support or any information at all to your beloved community and customers are morons with no association to StarDock, the zealous "[product] ain't got nothing to do with ___________" and "why do you need to run applications" morons who wouldn't know a DLL from a pickle.
Stand up and take some responsibility! Be what you've always been, be the world's coolest darn software business--if you can't do that anymore, at least be a software business. If you don't know what's wrong with your applications, say so with an assurance that you're trying to figure it out. Offer a workaround solution--make older, unbroken versions of the apps available for download via SDCentral and direct link. But don't just sit there in silence, fingers in ears, blowing people off in the hopes that the problems will work themselves out.
Signed: A long-time fan hoping for a demonstration of integrity from Stardock.
Pariah S. Burke
bk334572
Reply #32 Saturday, July 16, 2005 6:39 PM
Reply #32 Saturday, July 16, 2005 6:39 PM
help cant add a flyout what do i exactly have to do???
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Reply #21 Tuesday, July 12, 2005 7:21 PM