DX3 Crashes

No answers

Wednesday, April 6, 2005 by Wildharp | Discussion: DesktopX

DX3 worked OK for a week and now crashes. Themes, widgets and objects do not load without crashing. Stardock advised uninstall, reinstall and reboot - still not working. All skins deleted in the the reinstall. A pity - I enjoyed the product. Any suggestions welcome
17 Reply 27 Referrals
rabidrobot
Reply #1 Wednesday, April 6, 2005 6:38 PM
Your cache files may have become corrupted and not removed by uninstall.
A typical location for cache files:
C:\Documents and Settings\user\Local Settings\Application Data\Stardock\DesktopX
Delete this folder, or the entire Stardock folder here.

This is just a suggestion, but I hope it helps.

xjennx
Reply #2 Wednesday, April 6, 2005 8:51 PM
did use to have that problem...the crashes are cause by my anti-virus, it was protecting me from the scripts...I reconfigured my anti and everything is ok now...but im not sure if its the same with you...hope you figure it out...cuz for me i just cant go with out DX running on my pc

Wildharp
Reply #3 Wednesday, April 6, 2005 11:05 PM
Thanks Rabidrobot, that does not seem to be the problem. Thanks to Xjennx. I am using Norton Systemworks 2004. I have had it recognise DX script before as malicious but as you say once allowed it is fine. I think Norton is having problems on my system as I cannot get to the script blocking to configure. I will look at it further as I think it is probably the right track. Anyone else have Norton problems? You are right about DX. So many good uses.

thomassen
Reply #4 Thursday, April 7, 2005 10:55 AM
Don't have Norton Systemworks, but Norton AntiVirus 2004 and it hasn't caused any trubble. Don't think I even had to configure it to allow DX scripts. (I might be wrong, it's a while since it was set up.)

_02
Reply #5 Friday, April 8, 2005 2:27 PM
I use to before I got rid of it and got Zone Alarm Pro. Norton is horrible.

Adam Michael
Reply #6 Friday, April 8, 2005 2:45 PM
Stardock has an uninstall program that will do a complete uninstall on their programs, just download it and then run it . It worked once for me on an older version of desktopx. Try it and see if that helps. Good luck

Wildharp
Reply #7 Friday, April 8, 2005 6:20 PM
to clwoods - thanks I think I'll look at other AV suites. Adam, are you talking about the SD uninstall feature? Tanks for your interest and help, I think the Stardock products are terrific so I am keen ti get DX3 working.

mrbiotech
Reply #8 Wednesday, April 13, 2005 10:57 PM
I've had the same problem for years on a Win2K and XPhome platforms, has made development impossible for me This has been without virus software, or with McAffee's.

Rege02
Reply #9 Tuesday, April 19, 2005 7:49 AM
I had similiar problem... I reformatted mt HD and re-installed windows twice. The second time, I didn't re-install Norton AV and the problem seems to have gone away. I re-installed Norton Systemworks 2004 without the AV program.

So far, so good. I haven't re-installed SP-2 yet though, will let you know how that works out.Link

hanova
Reply #10 Wednesday, April 20, 2005 10:25 AM
Hi i am new and i am italian and don't speack english very well, i have e problem whit desktopx 3: when i change theme appare a warning message:"Stardock MCP not found or wrong version.Systray support disable". What is Stardock MCP? I don't know i to do. Please help me. Tanks.

yrag
Reply #11 Wednesday, April 20, 2005 10:39 AM
Stardock MCP not found or wrong version.Systray support disable


Link

If that doesn't work ...re-install Stardock Central:

Link

hanova
Reply #12 Wednesday, April 20, 2005 10:49 AM
Great, thank you yraq.Now i restart my pc and try this.

sharpshark28
Reply #13 Wednesday, April 20, 2005 5:36 PM
Please dont ban me..... Just get avedesk and systats. Its well worth it. Its made by aqua-soft. Google it. Sorry, desktop X dosnt like me so i dont like it.

Wildharp
Reply #14 Friday, April 29, 2005 10:24 PM
I am back in the land of the living. I got a link to the Stardock uninstall zapper and took out DX3. Appeared to to the completer job. Reninstall, reboot and now some instability in a few widgets but my Tiggz favourites appear OK. Keep you posted. Thanks for your help.

actmeister
Reply #15 Saturday, May 14, 2005 8:02 PM
I have a similar problem. I am getting "dxwidget.exe has encountered a problem" etc. every time I try to launch dx3. I just bought the product about a week ago, and it worked great at first. Any thoughts? Deleting the desktop X cache directory didn't work.

Thanks,

Actmeister

pjpowell
Reply #16 Sunday, May 15, 2005 2:43 PM
A common cause of crashes in DesktopX is that the Windows scripting host has been damaged.

You can download this from
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Many crashes in dx and it's widgets happen because the script plugin can't
connect to the host. This seems to happen most often with PC's that have
antivirus that hooks into checking for malicious scripts. I have had it
happen a couple of times with Norton. Both times it was fixed by reinstalling
the scripting host.

actmeister
Reply #17 Monday, May 16, 2005 12:50 AM
THANK YOU! That worked perfectly. I had just dumped Norton because it was causing other problems, but clearly the damage had been done.

Thanks again,

Actmeister

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