General apology

Land of emails

Thursday, March 10, 2005 by Frogboy | Discussion: WinCustomize News

I don't think most people realize this but I receive approximately 1,200 to 1,600 email each day.  Of it, about 300 of it I have to look at and I usually have time to respond to about 60 or so each day (sometimes more depending on the day).  So anyway, for all of you who email me that don't get a response, I apologize!!
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Thomas Thomassen
Reply #1 Thursday, March 10, 2005 7:34 PM
Fair enough. I suppose it's because your one of the ones in Stardock that has got the most visible public appearance.
Reakon you need a couple of monkeys to take some of the workload.

(btw, I sent you an email some weeks ago that I assume got lost in the bulk. I'll be a bit snaeky and meantion it here. It was about adding a language/translation section to the forums. I talked to you briefly on that IRC chat earlier this year. Just wondered if it was comming?)
Firedogs Ron Son Jose
Reply #2 Thursday, March 10, 2005 8:12 PM
Again, is there not a way for one to contact an administrator without piling up paperwork? Apology accepted, and your reasoning is well-taken. You're a good man.
Scarebear
Reply #3 Friday, March 11, 2005 1:27 AM
That's an incredible amount of email. I was shocked when an old email account of mine used to recive 100 emails a day.
CerebroJD
Reply #4 Friday, March 11, 2005 2:46 AM
You, my friend, need a mail filter team.
c242
Reply #5 Friday, March 11, 2005 3:20 AM
150-200 a day here and I am not even important. Mailwasher does it for me. It is sometimes really hard to reach You with urgent things, Brad. But then, it is really understood with that amount of mail.
Matchbook
Reply #6 Friday, March 11, 2005 3:57 AM
*sends an email just for the helluvit*..........














.....kidding. That's a lot of email. I second Cerebro's suggestion.
retiredmaster
Reply #7 Friday, March 11, 2005 5:25 AM
I feel your pain.

Just read every sixth one and delete the rest. That's what I do.
joeKnowledge
Reply #8 Friday, March 11, 2005 7:55 AM
... well, ok. I didn't email you so apologie exepted... LOL

I was ust about to actually so that you would join my blog group knowledge net on joeuser.

I guess I better not wait to long for the responce!!!

Elesarr
Reply #9 Friday, March 11, 2005 2:21 PM
No need to apologize....

I remember my corporate days when I dealt with the same amount of email and of course the submitter felt that their email was the most important one and should be answered first and immediately...

I had a minor problem and taking into consideration the things you and the other staff must deal with on a daily basis I was surprised that I received the response as quickly as I did, so no complaints here

Just remember to take a breath, close the laptop when the work day ends, and don't forget to enjoy your own time!

Have a great day!
Essencay
Reply #10 Friday, March 11, 2005 4:34 PM
1,200 to 1,600 email each day.
::gasp::
Jafo
Reply #11 Friday, March 11, 2005 6:03 PM

close the laptop when the work day ends

It ends?!!....

FilkoSE
Reply #12 Friday, March 11, 2005 7:06 PM
Thank you for letting us know. Does it mean I shouldn't expect any response to my email?

I know that many would be more than eager to help you with the load of mail. Just say the word. It's hard, but I think a customer support is the most important thing for any business. Some expansion's needed here...
butch123
Reply #13 Friday, March 11, 2005 7:28 PM
That's an incredible amount of email,glad i it's not me..WOW...
Firedogs Ron Son Jose
Reply #14 Friday, March 11, 2005 8:36 PM
Brad needs a bedside laptop to continue 24 hour on-call. (hehehe)
Frogboy
Reply #15 Saturday, March 12, 2005 12:47 AM
Filksoe - generally speaking, I'm not the right guy to be emailing about problems with WinCustomize.
KeithMacDonald
Reply #16 Saturday, March 12, 2005 2:29 PM
brad, wat is ur email?
hazylunarrain
Reply #17 Saturday, March 12, 2005 3:22 PM
Jeesh... I'm irratated when I get 50 e-mails in a day!! I don't see how you can even begin to sift through it all... If I can help in any way feel free to let me know!
Jafo
Reply #18 Saturday, March 12, 2005 6:20 PM
JamMeister33
Reply #19 Saturday, March 12, 2005 10:42 PM
Dang, that's a lot of email!! whoop... most of mine is spam.. argghhh..
Cyberworld
Reply #20 Sunday, March 13, 2005 4:28 PM
Hey Brad no need to apologise to anyone,you're one of the most hard-working person around,just to keep this community alive.You dedicate your time to this community wholeheardely and in return you get wining,grief and sometimes disrespect.BUT you always respond in a civil maner,with no hard feelings and above all you just work harder to prove everyone who misjudges wrong.I think you are an excellent site admin and the work you do around here is much appreciated.

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