NEED HELP

Friday, August 27, 2004 by SilentEagle | Discussion: WinCustomize Talk

I'm having a probelm with my PC not wanting to boot. When it gets to the log-on screen I get the blue critial stop screen that says:

IRQL_Not_Less_Or_Equal
stop: 0x0000000A (0x805e61e6, 0x00000002, 0x00000000, 0x805e61e6)

So I try to boot using "Previous Known Working Settings". Still I get the critial stop screen. So then I try to boot into safe mode. This time I get the critial stop screen but with different info:

RDR_FILE_SYSTEM
STOP: 0x00000027 (0xBAAD009C, 0xF97104E0, OxF97101E0, 0xF93029C6)
CDR4_xp.sys - Address F93029C6 base at F9301000, Datestamp 3c228bb1

I'm using Windows XP Home Edition
Pentium Celeron 1.2 Gigs
256 MB RAM

Can anyone help me with this error. I believe either BootSkin or LogOnSkin is causing this error. I really need to get back on my computer.

~SilentEagle
15 Reply 1 Referrals
Watson
Reply #1 Friday, August 27, 2004 1:23 PM
Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software.

Interpreting the Message
This Stop message has four parameters:

Memory address that was improperly referenced.
IRQL that was required to access the memory.
Type of access (0x00000000 = read operation, 0x00000001 = write operation).
Address of the instruction that attempted to reference memory specified in parameter 1.
If the last parameter is within the address range of a device driver used on your system, you can determine which device driver was running when the memory access occurred. You can typically determine the driver name by reading the line that begins with:

**Address 0xZZZZZZZZ has base at
-
If the third parameter is the same as the first parameter, a special condition exists in which a system worker routine, carried out by a worker thread to handle background tasks known as work items, returned at a higher IRQL. In that case, some of the four parameters take on new meanings:

Address of the worker routine.
Kernel interrupt request level (IRQL).
Address of the worker routine.
Address of the work item.
Resolving the Problem
The following suggestions are specific to Stop 0xA errors. For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.

A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.
A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem.
If you encounter a Stop 0xA message while upgrading to Windows XP Professional, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP Professional, contact the hardware manufacturer to obtain compatible updates. For more information about simplifying your system for troubleshooting purposes, see " Troubleshooting Concepts and Strategies" and "Troubleshooting Startup" in this book.
For more information about Stop 0xA messages, see the Microsoft Knowledge Base link on the Web Resources page at http://www.microsoft.com/windows/reskits/webresources. Search using keywords winnt, 0x0000000A, and 0xA.

NightTrainthedark
Reply #2 Friday, August 27, 2004 1:25 PM
Are you able to start it in Safe Mode? If you can then uninstall bootskin when in safe mode. Restart and it should work. Then you can reinstall bootskin. I had the same problem. Thats what I did and it worked no problem.

SilentEagle
Reply #3 Friday, August 27, 2004 4:04 PM
Actually I can't start in Safe Mode either.

SelfExiled
Reply #4 Friday, August 27, 2004 4:17 PM
You can try to use a WinXP boot disk to repair the OS. Or maybe your OS restore disk will do the trick. BootSkin has been known to have trouble on certain systems. It sort of depends on what else you have on the computer that might conflict with BootSkin too. Certain Bios don't seem to work well with it either. For changing 8bit pixel skins, its not worth the risk to me. Good Luck.

SilentEagle
Reply #5 Friday, August 27, 2004 5:09 PM
I have another problem. I don't have either the Windows XP disc or a OS restore disk. Is there nothing I can do to fix this?

Thanks for any help.

~SilentEagle

Watson
Reply #6 Friday, August 27, 2004 5:29 PM
Start...All Programs...Accessories...System Tools...System Restore...Pick a date next to the time when yopu got the computer and restore to that point in time, but be aware you will lose your current settings.

CygnusXII
Reply #7 Friday, August 27, 2004 6:03 PM
I have run into this problem on several occasions, stop let machine cool down, then open machine, reseat all pci & agp cards, then make sure all memory sticks are seated tight (reseat them if needed), then also reseat all IDE cable, power plugs, and whatnot. once this is done then try and boot machine. If machine will not boot, then (if more than 1 stick) remove a stick of memory, restart (yes/no) shut down machine and try other stick of memory. Boot? (yes/no) try removing individual pci cards and narrow down if card is causing problem, by starting and trying to boot machine with each card removed. Boot? (yes/no) take out all devices, except video card. Boot? (yes/no) If machine will not boot with all devices removed except video card, then if you have plain pci video card (antique) try booting machine. Boot? (yes/no) Borrow memory module from friend and try swapping out memory. If still not booting then Machine is Broken. Go to nearest liquer Store and Purchase bottle of RUM. (Next step is Very Critical) Drink RUM (all of it!) Now with that done go to Bed, get good nights sleep. Get up next Morning, Explain to wife P.O.S Machine is broken, and you are going to Computer Store, to Browse. (Next Step is Very Important) Be Sure to take all credit cards with you. Also of Impotance explain to wife all uses of machine, that she is not getting right now, and that Now is really the time to be looking for a new Boxen. Go to Store Purchase Really nice machine. Next stop at Liquer Store on way Home and get another bottle of RUM. go home put new machine together... Go, Ohhhhh!!!! and Ahhhhh!!! Brag on new machine online, Now Important part again... Drink Rum, go to Bed. Get up Next Morning and open weekend Sales paper, See machine on sale for 1/2 price you paid, Drink more RUM and go back to BED.

Watson
Reply #8 Friday, August 27, 2004 6:46 PM


I've done that 4 times!

CygnusXII
Reply #9 Saturday, August 28, 2004 12:02 AM
Rum, it's What's good in life.

Quote from Pirates of the Carribean Curse of the Black Pearl

Elizabeth : That's it, then? That's the secret, grand adventure of the infamous Jack Sparrow. You spent three days lying on a beach drinking rum.
Jack Sparrow : Welcome to the Caribbean, luv.

Actually that irq_less than issue is what prompted me to by a new laptop.
I have that problem with a 2Ghz celeron Box, and I have done everything to try and resolve it. I think it is how windows assembles the OS Kernel on Install, and if something gets out of whack the least tiny bit, then you're Fux0r3d!
I have a problem on that box with lockups, and freezes. for some reason the connectors for the Hard Drives want to loosen, everynow and then from heat, and I have a PCI ATA card that does the same thing. I get that IRQ Crash and the machine starts freezing up, and I just shut it down, push all the cables, connectors and stuff, back snugg and it goes back to working alright. But after wifey watched me loose 50Gb of Mp3's to Drive crashes Several times and blaming, POS Machine..I got to get a new Laptop.
[Message Edited]

SelfExiled
Reply #10 Saturday, August 28, 2004 12:28 AM
If you don't have a WindowsXP disk, how did you install WindowsXP? You can get the WindowsXP Boot disk program for the Home Edition from Microsofts Webpage. But, you will need six 3.5 Floppy Disks to extract the file. They might contain a repair utility. But, you may or may not still need the original OS disk.

It sounds like you may have a hardware error which couldn't have been caused by BootDisk or Logon Studio. You may have to wipe your hard drive and try a new OS install. But, if you don't have the original WinXP OS disk, this option is impossible. But, this way, if the OS installation fails, you will definitely know that the problem is hardware related. Good Luck.

SelfExiled
Reply #11 Saturday, August 28, 2004 12:30 AM
Also, do you have a laptop or a desktop computer?

SilentEagle
Reply #12 Saturday, August 28, 2004 12:48 AM
XP would already on the computer when I bought it. The computer giving me problem is a desktop, but I do have a laptop. Also, I was wondering. If I were to install another OS, say Windows 2000, on the desktop, would I able to access my files in XP from the other OS?

SelfExiled
Reply #13 Saturday, August 28, 2004 12:48 AM
I found a webpage regarding your problem. It seems that the CDR4_xp.sys file is the problem. As I thought, it is a CDR driver issue which is related to your CD drive(hardware) and it has nothing to do with BootDisk or LogonStudio. Maybe a SP2 install caused it or CDR software install, or maybe bad CDR drivers. But, try this webpage, someone had a solution. Good Luck. http://www.hardwareanalysis.com/content/topic/23189/

SilentEagle
Reply #14 Saturday, August 28, 2004 8:30 PM
ChasUGC thanks for the link, it really help me alot. I finaly was able to boot into safe mode. Now I don't think it was BootDisk or LogonStudio, but another program I had just instlled, Alcohol 120%. Again thanks for your help and the link.

~SilentEagle

SelfExiled
Reply #15 Sunday, August 29, 2004 12:52 AM
Ah, I thought so. Glad we could help ya.

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