FAQ: Why can't I download any more stuff?

Sunday, May 30, 2004 by Frogboy | Discussion: WinCustomize Talk

Problem: After having downloaded 50 megabytes or more of skins, themes, icons, or wallpapers I am unable to download any more without having to purchase a subscription. What gives?

Discussion:

As of May 2004, WinCustomize.com uses approximately 27,000 GIGABYTES (not bits) of bandwidth each month. The cost of this bandwidth, as you can imagine, is quite significant.  In addition, while the site runs on a day to day basis thanks to a small but dedicated group of volunteer moderators and administrators, it still requires consider IT resources which are not free along with occasional hardware upgrades (a typical server might cost $10,000).

At the end of the day, someone has to pay for this.  You are not paying for skins and themes, you are simply helping pay for the bandwidth costs that you have used. The ISP that provides WinCustomize the bandwidth that has to be paid for each month doesn't care what is being downloaded. They don't care whether it's skins, themes, music, documentation, videos, whatever. Bandwidth is bandwidth and it has to be paid for. Thousands and thousands of dollars each month.

Once a user has downloaded 50 megabytes of skins and themes (and in actuality used considerably more than that in the form of previews and library browsing) they are asked to contribute *something* to the site.

One can contribute to WinCustomize in one of 4 ways:

(1) They can being creating skins and themes and icon packages and submitting them. That is, contribute to the library that they themselves have used.  Users with Apprentice access or higher are immune to the bandwidth caps.

(2) They can help their fellow users on the message forums. Answer questions, give them a hand or tips. This is another path to gaining higher access.

(3) They can purchase one of Stardock's programs (CursorXP, WindowBlinds, DesktopX, Object Desktop, IconPackager, etc.).  Since Stardock is the one who ultimately pays the bandwidth bill, they have agreed to pay for the bandwidth used by Stardock customers.

(4) They can purchase a WinCustomize account which is $19.95 and not only gives them unlimited bandwidth useages but access to premium suites, access to the WinCustomize skin browser (an extremely cool program), the WinCustomize system tray add-on, and more.

We hope that you will join our community and help it continue to grow and thrive. It is only because of those who contribute back to the site that it is able to exist today.

First Previous Page 3 of 8 Next Last
kona0197
Reply #41 Tuesday, July 20, 2004 7:55 PM
This thread seems stuck...
CerebroJD
Reply #42 Tuesday, July 20, 2004 8:06 PM
I think that other dude shoulda looked in here first....why is it that they never read first?
WebGizmos
Reply #43 Wednesday, July 21, 2004 10:09 PM
Funny how it seems to take more than 50 megs for someone, anyone to decide if they want to help out by purchasing a subscription to WC or SD, it took me one (1) skin and I was hooked. No wait, it wasn't even one skin, all it took was one visit to WinCustomize. It didn't take rocket science to see what the choices were. Hmmm...lets see...a choice between 1 crappy or 1 Kinda ok looking theme or having to decide between 1000's. Wow, I guess I'll have to think about that...NOT!
[Message Edited]
Essencay
Reply #44 Thursday, July 22, 2004 9:47 AM
I had purchased ODNT a little over a year and a half ago and joined WC, because when I built this computer, my be all, end all, best processor/mb/memory combo I could get, WinXP kept crashing and crashing and crashing, so, though the motherboard didn't support Win9x, I held it at gun point and made it happen, then I upgraded it to WinME. In my bizarro world WinME was rock solid, but I really wanted the XP look and that's why I bought ODNT. After about 3 months or so, I purchased new harddrives and tried XP again, things went fine this time and I filed the ODNT disc away as another $50 purchase of a program that I'd never use again. Last winter, being out of work from back surgery, I rediscovered ODNT and WC and finally saw the light and got hooked on the skins here, bought a WC subscription and renewed my ODNT subscription and have been happily hooked ever since

One thing though, ever since I started building skins, my desktop has looked worse than ever. Seems I am always running a half-finished mutt I'm working on
GuardianD
Reply #45 Thursday, July 22, 2004 10:09 AM
I'll post my two cents, to keep this topic active... it's worth it.

As for the $20? It's nothing, when you stop to think about it. If you're interested in downloading skins/objects/etc, then $10 per year is really quite nominal. If you're the type of person that finds a desktop setup, and sticks with it... you might be better of with just a few skins. For someone like myself, that changes their desktop's appearence frequently, having unlimited access to all the content is a must. Granted, I've kind of "settled" into one for right now, but it will change within a week or so... it always does.

Honestly, $20 for 2 years is very modest. I'm pretty new to this stuff, and having access to so much content is fantastic. It let's me spice up my boring Windows environment, while I'm still learning to create my own content. (I was actually using Linux more than Windows lately, with Windows being pretty much just my "gaming OS"... WB/DX has me using Windows much more again.) Now that I have ODNT and WC subs, I can see why this is such a huge community, and continues to grow.

For those that feel $20 is too much, I'm really sorry that you feel that way. However, bandwidth isn't free, nor is it even cheap. 27,000GB is some bigtime cash... research how much it would cost you to host a website, and how much monthly through-put you would get with it... you'll quickly see that the money they are asking for is really nothing at all.
-=GÐ=-
[Message Edited]
knzx
Reply #46 Thursday, July 22, 2004 10:15 PM
yay! i must post to gain more skins
Devo2004
Reply #47 Sunday, July 25, 2004 8:21 AM
Well I must say paying $20 for access to the quality here is more than fair.
I have only just bought a membership and I am very pleased I did because the browser software is very good.
Saying that I did use up the 50 meg allowance first, after that I was hooked

Just one thing While trying out the free 50meg I was Level 2, what Level am I now because I dont know where to find that on the site?
[Message Edited]
Frogboy
Reply #48 Sunday, July 25, 2004 9:50 AM

I'm trying to figure out how someone can say 50 MEGAbytes isn't enough to decide something.  That's a lot of skins, themes, icons, walls, etc.

The other thing is, people don't even have to purchase a WinCustomize subscrioption. There are so many other ways, some of which are free, to contribute to the community.

Essencay
Reply #49 Sunday, July 25, 2004 10:11 AM
Devo...click on your name to view your profile
Devo2004
Reply #50 Sunday, July 25, 2004 6:46 PM
Thanks for the info Essencay, Nice to know it keeps track of how much I download too
Csurfside
Reply #51 Monday, July 26, 2004 8:52 AM
Question? If I have purchased Icon Packenger, Windowblinds, and a few others. But not the subscribtion. Do I also have a download cap?
Jafo
Reply #52 Monday, July 26, 2004 9:18 AM
csurfside....no, you've contributed via purchases....so no cap applies....
Csurfside
Reply #53 Monday, July 26, 2004 10:54 AM
csurfside....no, you've contributed via purchases....so no cap applies....


BobvonboB
Reply #54 Tuesday, July 27, 2004 2:33 PM
well... despite my having a Stardock Account and a Wincustomize (free) account, i continuously recieve error msgs and am unable to d/l anything. i mean i think i have managed to d/l MAYBE 3 or 4 WB skins and THATS IT. so we're not talkin 50MB here... i keep getting this annoying msg about cross referencing my S.Dock and my WinCust. accounts and i keep typing in my address like a good little boy... but even tho i get the emails and click on the link, nothing ever seems to change my miserable status - which i would like to note seemed like it might actually have been higher when i DIDN'T EVEN HAVE AN ACCOUNT. at least then i could download a few things...

grumpy, annoyed, and awaiting enlightenment...
BobtheboB
CerebroJD
Reply #55 Tuesday, July 27, 2004 5:14 PM
Are you sure you are inputting the address that you signed up to the Stardock Purchase with?
Essencay
Reply #56 Tuesday, July 27, 2004 6:45 PM
BVB....contact Stardock Support mailto:[email protected] they should be able to get you sorted
kaiwondergoo
Reply #57 Wednesday, July 28, 2004 2:44 PM
wow, i feel like some kid just mowed my yard while i was at work and put a damn invoice on my door... one minute i'm downloading yet another broken package of to see if it worked and the next i was over 50MB and being asked to pay... nice to know ahead of time. better yet, nice to see yet another online 'business' fail to have a working model and take it out on the patrons. tell ya what, dont worry about me, i can get other people's icons and desktops without paying you guys for it.

bye
CerebroJD
Reply #58 Wednesday, July 28, 2004 6:39 PM
bye!
Jafo
Reply #59 Wednesday, July 28, 2004 7:14 PM

UserID: 1347280...as usual it's comments such as #57 that lets us know where we're up to in membership numbers...

Sorry about the invoice, child, but I'll not be mowing your lawn for free anymore....not until you remove the barkers' eggs...

ShelbyGT_The_Car
Reply #60 Thursday, July 29, 2004 7:40 AM
The more you put in the more you get out of it and so do the rest of all that will comform and do the same!!!
Thus in the future of Stardock - there is their own bandwidth as they see fit to use it and provide for the future!!!
THE CAR!!!

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