FAQ: Why can't I download any more stuff?

Sunday, May 30, 2004 by Frogboy | Discussion: WinCustomize Talk

Problem: After having downloaded 50 megabytes or more of skins, themes, icons, or wallpapers I am unable to download any more without having to purchase a subscription. What gives?

Discussion:

As of May 2004, WinCustomize.com uses approximately 27,000 GIGABYTES (not bits) of bandwidth each month. The cost of this bandwidth, as you can imagine, is quite significant.  In addition, while the site runs on a day to day basis thanks to a small but dedicated group of volunteer moderators and administrators, it still requires consider IT resources which are not free along with occasional hardware upgrades (a typical server might cost $10,000).

At the end of the day, someone has to pay for this.  You are not paying for skins and themes, you are simply helping pay for the bandwidth costs that you have used. The ISP that provides WinCustomize the bandwidth that has to be paid for each month doesn't care what is being downloaded. They don't care whether it's skins, themes, music, documentation, videos, whatever. Bandwidth is bandwidth and it has to be paid for. Thousands and thousands of dollars each month.

Once a user has downloaded 50 megabytes of skins and themes (and in actuality used considerably more than that in the form of previews and library browsing) they are asked to contribute *something* to the site.

One can contribute to WinCustomize in one of 4 ways:

(1) They can being creating skins and themes and icon packages and submitting them. That is, contribute to the library that they themselves have used.  Users with Apprentice access or higher are immune to the bandwidth caps.

(2) They can help their fellow users on the message forums. Answer questions, give them a hand or tips. This is another path to gaining higher access.

(3) They can purchase one of Stardock's programs (CursorXP, WindowBlinds, DesktopX, Object Desktop, IconPackager, etc.).  Since Stardock is the one who ultimately pays the bandwidth bill, they have agreed to pay for the bandwidth used by Stardock customers.

(4) They can purchase a WinCustomize account which is $19.95 and not only gives them unlimited bandwidth useages but access to premium suites, access to the WinCustomize skin browser (an extremely cool program), the WinCustomize system tray add-on, and more.

We hope that you will join our community and help it continue to grow and thrive. It is only because of those who contribute back to the site that it is able to exist today.

First Previous Page 2 of 8 Next Last
nightowl512
Reply #21 Saturday, July 10, 2004 10:11 PM
OK, I tried to pay, I have no Credit Card Now What??? Am I out of luck? I guess I have downloaded my last theme.
Essencay
Reply #22 Sunday, July 11, 2004 3:12 PM
Q: I don’t have a credit card. How can I purchase Stardock software?

A: We also accept checks or money orders in US funds (no Eurocheques, please, as they are not certified funds). Please print and use the order form at https://www.stardock.com/order.txt (also found in the directories of Stardock’s shareware products) and mail with payment to:

Stardock Systems, Inc.
17292 Farmington Rd.
Livonia, MI 48152
USA


Same applies to subscriptions here
Road_Kill
Reply #23 Monday, July 12, 2004 12:12 AM
The big question I have is "How does one get the Apprentice Status?" Is there a set number of how many skins you must submit before you are considered an apprectice? Do you have to play brown-noser to an admin? I have 30+ skins hosted here and submit one every week/2 weeks. Does that qualify me as an apprectice?
Jafo
Reply #24 Monday, July 12, 2004 2:51 AM

Road_Kill....'brown-nosing an admin' certainly won't do it....particularly as it's not quite the correct 'attitude'.

Generally it comes through positive attitude/contribution to skinning in general and Wincustomize.com in particular.

'30+ skins hosted here' appears  to be more like 20 or so logons which in themselves are not the most involved of skinning processes, often being little more than replacing one single bitmap with another found on a wallpaper site somewhere.

Ultimately people are 'noticed' through their contributions to the community by admins [and others] and 'advancement' is the result....

Scatoligist
Reply #25 Monday, July 12, 2004 5:45 AM
Curious how would you enforce this 50mb limit on those who choose never to open a account,always use proxy servers or just do not have static ip's?

Scat - nearing 40mb downloads
Road_Kill
Reply #26 Monday, July 12, 2004 9:27 AM
Jafo: ok, fair enough.
bertman12
Reply #27 Monday, July 12, 2004 10:42 AM
I have added a link to wincustomize on my website I would like to know if it is ok to do that and maybe bring in more business to help support and if I can add a link to my website on here.
dufer002
Reply #28 Monday, July 12, 2004 8:01 PM
Sound's fair
Essencay
Reply #29 Tuesday, July 13, 2004 1:25 AM
bertman12....WinCustomize is a community of skinners and skin users, not really a business. A link to it may increase traffic, but it's the community and the content that generate the "business". Since WinCustomize costs are in part supported by Stardock, purchasing Stardock products and/or a Wincustomize Subscription help support this site. Another avenue of support would be to become a Stardock affiliate https://www.stardock.com/affiliates.asp

Scatoligist....I don't know how one would do that, other than accepting that the average human being...99% of us has morals and values and would not resort to such tactics to steal from the bandwidth that the WC subscribers pay for.
Kryss
Reply #30 Friday, July 16, 2004 4:19 AM
slightly off topic but I think still relevant to this...

I think that people that submit skins should be able to download their own work reguardless of whether they have reached their limit or not... as some people don't have the disk space to keep all their works... so they may wish to update it but have deleted it so would need to download their skin again but can't due to restrictions... Just a suggestion... I can't see that I'd be keeping all of the skins I made if I had as many as some of the top skinners
DGer
Reply #31 Friday, July 16, 2004 6:57 AM
I can't even get the skins to fully load/load properly. Why should I pay for anything?
Jafo
Reply #32 Friday, July 16, 2004 8:15 AM

Kryss....hosting your skins for you is a service. It is not pre-ordained to be a free service.....call it a 'privilege', not a 'right'.

If you want to keep your skins, files, walls, whatever securely then put them on a disc or CD.  Do not rely on a third party....not without entering a responsible, formal contract for such...

Kryss
Reply #33 Sunday, July 18, 2004 3:15 PM
I never said that it was... I was thinking of those who don't have cd writers or large hard drives as we do not all have money to spend on these things... I was not speaking for me personally... just thought it might be nice for others...
Kryss
Reply #34 Sunday, July 18, 2004 3:18 PM
PS sorry if that sounded rude... wasn't meant to... reading it back it may of come across that way... >
Koasati
Reply #35 Sunday, July 18, 2004 3:23 PM
Kryss... anyone that uploads a lot of quality work, will be promoted, and won't have to worry about the cap.



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Jafo
Reply #36 Sunday, July 18, 2004 7:09 PM

Kryss....not a problem.....I'm just more concerned for people who may try to rely on storage or backup systems or methods which may not be genuinely reliable or permanent....

Storage of personal/valuable data or artwork, etc 'should' be seen as of paramount importance to the individual.

Nothing in this computer world of ours is more important than the protection/retention of our works.  Anyone who has suffered a harddrive crash or similar will know exactly what I mean.

Storing work online is nothing more than one alternative backup source and should NEVER be relied upon as the 'only' one....

Samduhman
Reply #37 Monday, July 19, 2004 7:38 PM
Well you folks who have been using this page for a while think 50 meg's is enough for people to decide to contribute in some way. Well it's not. I was just trying it out and just getting into it and BAM! No more downloading. I think the limit needs to be increased. This coming from someone who is new to desktop customizing, just trying out Stardock product's and hit within an hour to cough up some dough. It was irritating to say the least.
> I don't even know if this stuff work's correctly yet or will cuase problems with my system.
Essencay
Reply #38 Monday, July 19, 2004 7:49 PM
Samduhman....you can still tryout Stardock's products without downloading skins from this site There are other skinning sites out there as well. The idea behind the 50megs is for you to decide if this site, WC, has content you would want to continue to download and use. Check out the other sites, I think you'll find that WC has the largest collection of skins available at one site
CerebroJD
Reply #39 Monday, July 19, 2004 8:21 PM
One hour?! Holy cow...it too me 3 months!
kona0197
Reply #40 Monday, July 19, 2004 10:51 PM
One hour?! Holy cow...it too me 3 months!


It took me almost a year!!

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