FAQ: Why can't I download any more stuff?

Sunday, May 30, 2004 by Frogboy | Discussion: WinCustomize Talk

Problem: After having downloaded 50 megabytes or more of skins, themes, icons, or wallpapers I am unable to download any more without having to purchase a subscription. What gives?

Discussion:

As of May 2004, WinCustomize.com uses approximately 27,000 GIGABYTES (not bits) of bandwidth each month. The cost of this bandwidth, as you can imagine, is quite significant.  In addition, while the site runs on a day to day basis thanks to a small but dedicated group of volunteer moderators and administrators, it still requires consider IT resources which are not free along with occasional hardware upgrades (a typical server might cost $10,000).

At the end of the day, someone has to pay for this.  You are not paying for skins and themes, you are simply helping pay for the bandwidth costs that you have used. The ISP that provides WinCustomize the bandwidth that has to be paid for each month doesn't care what is being downloaded. They don't care whether it's skins, themes, music, documentation, videos, whatever. Bandwidth is bandwidth and it has to be paid for. Thousands and thousands of dollars each month.

Once a user has downloaded 50 megabytes of skins and themes (and in actuality used considerably more than that in the form of previews and library browsing) they are asked to contribute *something* to the site.

One can contribute to WinCustomize in one of 4 ways:

(1) They can being creating skins and themes and icon packages and submitting them. That is, contribute to the library that they themselves have used.  Users with Apprentice access or higher are immune to the bandwidth caps.

(2) They can help their fellow users on the message forums. Answer questions, give them a hand or tips. This is another path to gaining higher access.

(3) They can purchase one of Stardock's programs (CursorXP, WindowBlinds, DesktopX, Object Desktop, IconPackager, etc.).  Since Stardock is the one who ultimately pays the bandwidth bill, they have agreed to pay for the bandwidth used by Stardock customers.

(4) They can purchase a WinCustomize account which is $19.95 and not only gives them unlimited bandwidth useages but access to premium suites, access to the WinCustomize skin browser (an extremely cool program), the WinCustomize system tray add-on, and more.

We hope that you will join our community and help it continue to grow and thrive. It is only because of those who contribute back to the site that it is able to exist today.

First Previous Page 1 of 8 Next Last
Matchbook
Reply #1 Sunday, May 30, 2004 4:46 PM
Well said, I agree.
kona0197
Reply #2 Sunday, May 30, 2004 4:53 PM
This should be made into a sticky.
WOM
Reply #3 Sunday, May 30, 2004 4:56 PM
It probably will after enough people see and read it. Seems like once its a sticky very few will see or read it.



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UpsideDownGC
Reply #4 Sunday, May 30, 2004 4:57 PM
Very Well said and I think that maybe if people could pay monthly ot havel ike 200mb download cap or osmething that might work. I also want to say that I dont think 20 bucks is a lot. I paid for it right when I got the site for the first time I think that more people should do that. Support the skinning community. I know how much bandwith is and it is expensive maybe if people had a bandwith cost meter they could get a better idea of how much it costs.
Snowman
Reply #5 Sunday, May 30, 2004 5:03 PM
One word: STICKY
(as kona already have suggested)
Essencay
Reply #6 Sunday, May 30, 2004 6:50 PM
200mb download cap


50MB is more than enough for someone to make a decision about supporting this site or not. Most downloads, except iconpackages, are less than 1MB. With 50MB of material you can customize your desktop ten ways from Sunday
Keila
Reply #7 Sunday, May 30, 2004 7:54 PM
I agree, well said.
I also agree with WOM, once something becomes a Sticky it is not always read as much.
Jafo
Reply #8 Sunday, May 30, 2004 9:10 PM
Ah...we can keep it 'fluid' till it dribbles away...then make it sticky....
Shameless Designs
Reply #9 Sunday, May 30, 2004 10:34 PM
Well said, Frogboy. Just doing my part to keep it fluid and delay it becoming sticky.

Shameless Designs suddenly feels as though he needs a shower.



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Fuzzy Logic
Reply #10 Monday, May 31, 2004 12:14 AM
Fuzzy Logic has sticky fingers - does that count?

Hope this thread encourages more people to dip hands in pockets. I'm sure some still believe the internet is free WC is great value for money
Essencay
Reply #11 Monday, May 31, 2004 2:49 AM
hehe....Madam Fuzzy Logic....

Essencay had to think of something to say to bump it up
teddybearcholla
Reply #12 Monday, May 31, 2004 5:18 AM
" I'm sure some still believe the internet is free" It's not????

Bet I still won't get that white box around the quote
Frogboy
Reply #13 Monday, May 31, 2004 11:51 AM
Ironically, the Internet was NEVER free.  It was just that in the "old" days it was US tax payer subsdized via colleges, universities, and the military.
CerebroJD
Reply #14 Tuesday, June 1, 2004 10:07 PM
Cool...never saw this here. Sounds really good!
kona0197
Reply #15 Tuesday, June 8, 2004 1:50 PM
thread is stuck....
Watson
Reply #16 Tuesday, June 8, 2004 1:51 PM
Watson doesn't get it
Zoogiedus Plex
Reply #17 Tuesday, June 8, 2004 4:59 PM
 ...

Wincustomize uses a lot of bandwith in a month...wow...more than I thought. So what about guests?
asdffew
Reply #18 Tuesday, June 15, 2004 5:39 AM
This happened to me so i logged out and try to download the file i was looking for and it did
-daVo-
Reply #19 Tuesday, June 15, 2004 6:42 AM
So, have I contributed enough to be permitted to download once again? How about after mentioning all the emails I reply to regarding getting my icons to work or the fact that the majority of them have been made at the request of wincustomize users. Anyway, don't take that the wrong way. I just figured I'd throw that in because you'd have no way of otherwise knowing and it might help if there was the possibility of the powers that be allowing me to download more. Truth is, I do it for my own enjoyment and will continue to do so it would be nice to be able to download though.
CerebroJD
Reply #20 Tuesday, June 15, 2004 12:37 PM
I know what you're saying -daVo-. I had that problem for awhile too, until I bought the ObjectDesktop package. Its worth the money!

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