Massive computer issues for me

Friday, January 23, 2004 by CerebroJD | Discussion: WinCustomize Talk

Yesterday I was surfing the net minding my own business, when all of the sudden I get a whole bunch of pop-ups. I began closing out of them, but one thing led to another, and somehow, I ended up installing something pretty dangerous I think. I think that because last night at 8 oclock our time, my computer decided to freeze up on my dad (while I was at work). So he restarted it, and now I cannot log into either of the two users on the computer. It simply freezes up before it has a chance to do anything besides display the "Loading personal settings..." dialog. Anyways, I tried to get in via Safe Mode to recover some of my data, but it still wont let me into my user. It will let me into the other user, but since all my files in my user are protected, I cant access or copy them to another computer on our home network. So this has left me in a fine situation. 1) No backups. (doh!) 2) No access to files. 3) Possible reformat on the horizon.

Oh yeah! I also ran three different virus scans from the other user, and all showed up with no results. Nothing new in msconfig that I could find, and when I did a system restore, nothing changed for the better.

Does anyone have any ideas as to what could have caused this monumental catastrophe? Any help would be appreciated. With luck, I will be able to figure out some way into the system, but things arent looking good at the moment.

CerebroJD crosses fingers
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Peff
Reply #41 Saturday, January 24, 2004 12:30 PM
You can also try finding a prog called ERD commander. It should help!

http://www.winternals.com/products/repairandrecovery/erdcommander2002.asp





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Peff
Reply #42 Saturday, January 24, 2004 12:31 PM
Didn't noitice the price.....



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CerebroJD
Reply #43 Saturday, January 24, 2004 12:31 PM
I dont know if it will detect the cd, but cant I change the boot order to read the CD drive first, before the hard drive?
[Message Edited]
kongit
Reply #44 Saturday, January 24, 2004 12:31 PM
thats probably your best bet. but do you know if windows will detect the windows cd? OF course there might be somebackups that didn't corrupted and windows might automatically fix everything.
CerebroJD
Reply #45 Saturday, January 24, 2004 12:46 PM
Oh, by the way, my computer is a Dell and it came with windows installed on it, so I dont have to "official" windows disc, just the Reinstallation cd that the computer came with. I dont know how this will affect the scannow process, since its not really the windows disc.
Essencay
Reply #46 Saturday, January 24, 2004 12:48 PM
I don't know either....haven't bought a pre-built system since my old Packard Bell Pentium 200
kongit
Reply #47 Saturday, January 24, 2004 1:15 PM
I have a dell and the reninstallation disc should work just fine.
JaGWiReBrian
Reply #48 Saturday, January 24, 2004 2:11 PM
I doubt this, but if it's freezing on the logon screen, possibly consider changing the loginui to a different loginui (dangerous) but it may stop the freezing there. Yeah, i don't know what to say but seem's to be your last resort will probably end up being dos.
CerebroJD
Reply #49 Saturday, January 24, 2004 2:15 PM
Oh yeah, thats another wierd thing: LogonStudio works in safe mode. I was under the impression that it wasnt supposed to.

Work got cancelled for me, so I'm going to try Essencay's idea after I get some more lunch. We're having a pretty good blizzard here in alberta right now, so the weather and the roads are not so good.
[Message Edited]
JaGWiReBrian
Reply #50 Saturday, January 24, 2004 2:20 PM
Oops, i thought this thread was only one page.

Anyway i thought i'de bring to your attention the fact that those installation cds you have from dell ( i know ) will be preety useless for doing anything other then reformating i believe.

Sony gives cds ( i know cuz i have a sony laptop) that allow you to reformat only the c drive and leave the d drive (well, if you have 2 drives it's useful of course if you put it on the d). But maybe you can do this with the windows ones, i havent reformatred like that for a while.
JaGWiReBrian
Reply #51 Saturday, January 24, 2004 2:23 PM
Hey, don't like to spam but how do you edit a post?
CerebroJD
Reply #52 Saturday, January 24, 2004 2:50 PM
If you have purchased a stardock product, then you should have a little piece of paper with a pencil on it in an icon beside the "quote" and "watch" buttons.
CerebroJD
Reply #53 Saturday, January 24, 2004 2:59 PM
"The specific error code is 0x000006ba (The RPC server is unavailable.)."

I get an error when I try to run the file checker.
JaGWiReBrian
Reply #54 Saturday, January 24, 2004 3:45 PM
Oh, thats why i can't edit. Heh.
Essencay
Reply #55 Saturday, January 24, 2004 3:50 PM
RPC Remote Procedure Call is supposed to be running automatically when XP starts. I don't know what it does but there is a whole zoo of components that depend on this service.

Background Intelligent Transfer Service
COM+Event System
COM+System Application
Cryptographic Services
Distributed Link Tracking Client
Distributed Transaction Coordinator
Error Reporting Service
Help and Support
Human Interface Device Access
Indexing Service
IPSEC Services
Logical Disk Manager
Logical Manager Administrative Service
Messenger
MS Software Shadow Copy Provider
Network Connections
Norton AntiVirus Auto Portect Service
Norton Personal Firewall Accounts Manager
Norton Personal Firewall Proxy Service
Norton Personal Firewall Service
Print Spooler
Protected Storage
QoS RSVP
Remote Desktop Help Session Manager
Removable and Remote Access
Security Accounts Manager
Shell Hardware Detection
Speed Disk service
System Restore Service
Task Scheduler
Telephony
TErminal Services
Unload Manager
Volume Shadow Copy
Windows Audio
Windows Image Acquisition (WIA)
Windows Installer
Windows Management Instrumentation
Wireless Zero Configuration
WMI Performance Adapter



If you can get to the Services Menu From the Adiminstrative Tools Menu you can manually start that service or if you can open Task Manager you can select a new task and enter %SystemRoot%\system32\services.msc /s. This will also get you to the Services Menu.
DesignCaddy
Reply #56 Saturday, January 24, 2004 6:31 PM
this is the awesemest trouble shooting thread i've ever seen. good luck, i hope things work out for you cerebro..

i've had to go in under dos mode and manually move important data to another drive so i could reformate one and reinstall windows... i'll tell you, i'm real happy i just got this dvd burner for backups 'cause figuring out the folder structure with 8 character files names and abbreviations was hell to say the least.
wombat_1
Reply #57 Sunday, January 25, 2004 2:59 AM
Boot into your bios settings and change the boot sequence, CD first, Floppy second and leave the system (or whatever) alone.
Exit bios, save settings to CMOS, place CD in drive and reboot system.
I should recover from there.
But being a pre-installed system anything could happen ..... and you really should have created a basic boot floppy rescue disc.
20/20 hindsight is always the best but I'd never buy any sort of box with an OEM system.
At least you can boot from the XP disc and run repair and recovery from there, as much as I dislike paying up a lard wad to Microsoft it does have some advantages.




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kongit
Reply #58 Sunday, January 25, 2004 3:01 AM
dell sends a good cd out with their pcs. I have one and it should work for you. Another thing that you should do is install the recovery console once you get everything back and running. Its just about the same as dos and it acts as its own operating system.
IPlural
Reply #59 Sunday, January 25, 2004 5:04 AM
you can make a bootdick that will read NTFS drives and if you have a second drive handy you can install it and copy over your graphics and such that your needing to keep... the do a restore...

bootdisk.com

http://www.bootdisk.com

read, read and read again... do exactly what it tells you to do and you will get your data back if not your system....

just think in linear though process and do things one logical step at a time...
wombat_1
Reply #60 Sunday, January 25, 2004 11:43 AM
you can make a bootdick

Come,come, IP!
This is supposed to be a 'family' site ...
A "bootdick"??????
Really!!
Now ... that could be a really small boot or a very big .... Wombat bites tongue!
[Message Edited]

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