Help with uninstall!
Tuesday, January 13, 2004 by skidragoon | Discussion: WinCustomize Talk
I have been recently had problems with windows styles and have decided to uninstall. I went to uninstall it and I recieved the message "Could not open INSTALL.LOG file". I tried to do a system restore several times but, has failed everytime. Your help would be greatly appreciated! 
BTW I have a windows xp system if that is needed to be known.
BTW I have a windows xp system if that is needed to be known.
Fuzzy Logic
Reply #2 Tuesday, January 13, 2004 8:36 PM
Reply #2 Tuesday, January 13, 2004 8:36 PM
You'll need to install the prog again (yes, I know it sounds daft - but trust me) over the top of itself, then do the un-install. Sounds like the Windows installer is locked. The 'install.log' file is not part of Windows and will not be recovered by a system restore.
Essencay
Reply #3 Tuesday, January 13, 2004 8:37 PM
Reply #3 Tuesday, January 13, 2004 8:37 PM
Can happen with any software that has a bad install. Doesn't always work, but sometimes if you re-install over the existing install, the uninstall right after that'll work, but the you've got to clean-up the registry with Norton's or similar product after. Stardock also has a little proggie for cleaning up remnants left by their software I think.
Other option is the email Stardock Support
or wait to see if someone else has a better solution
or not wait 'cause Fuzzy beat me to the punch
[Message Edited]
Other option is the email Stardock Support
or wait to see if someone else has a better solution
or not wait 'cause Fuzzy beat me to the punch
[Message Edited]
Koasati
Reply #5 Tuesday, January 13, 2004 8:53 PM
Reply #5 Tuesday, January 13, 2004 8:53 PM
| Stardock also has a little proggie for cleaning up remnants left by their software I think. |
https://www.stardock.com/files/odnt_zapper.exe
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Reply #1 Tuesday, January 13, 2004 8:30 PM