Subsciber info

Thursday, December 11, 2003 by Cyberjack | Discussion: WinCustomize Talk

I have happy purcased 3(three) WC Subscriptions, but I dont see some updated info yet.
My first subsciption was 1 year ago, and that expire date is still october 2004.
My second was a week ago, but no update on that expire date.
Today I purcased my third....
If I follow this trend i will have subscribions out 2010

But I gladly purcased once,twice,third
Its worth the money, so indeed!!!

Thanks!!
11 Reply 2 Referrals
Kevin_C
Reply #1 Thursday, December 11, 2003 3:45 PM
Where are you not seeing the updated info? In SDCentral? Try hitting the register button, that should re-fetch your subscription info.

HTH!

Cyberjack
Reply #2 Thursday, December 11, 2003 3:55 PM
I pressed update in SDCentral, but no new expire date.. still 10.23.2004
In Wincustomize Browser, no new expire date.. still 10.23.2004


yrag
Reply #3 Thursday, December 11, 2003 3:56 PM
Log out...log in



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Cyberjack
Reply #4 Thursday, December 11, 2003 4:19 PM
Yes,done that, but with no luck...

yrag
Reply #5 Thursday, December 11, 2003 4:28 PM
Delete Stardock cookies in between log out and log in

https://www.wincustomize.com/killcookies.asp



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[Message Edited]

Cyberjack
Reply #6 Thursday, December 11, 2003 5:23 PM
Still no luck...
Logged off Wincustomize Site,browser, sdcentral..
Deleted cookies and logged on again. no luck!!
Unistalled both SDCentral, Winc Browser.

Still no luck, so I have mailed T-Man, hope with better luck there

Thanks guys, u have been great.
CJ

WOM
Reply #7 Thursday, December 11, 2003 5:31 PM
KarmaGirl or someone else had to manually adjust them once before. Maybe they will have to do it again.



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yrag
Reply #8 Thursday, December 11, 2003 5:31 PM
hummmm...T-Man is up to his eyeballs in 'stuff'....try 1 more thing. E-mail for your serial #'s and make sure the newest is the one that shows in your SDC reg. info. If you do have to change the number, do the 'cookie' thingy to set it
[Message Edited]

Cyberjack
Reply #9 Thursday, December 11, 2003 5:56 PM
Well, i will try more tomorrow, i hav to sleep now, its almost midnight and i have to go to work tomorrow

Thanks again!!

Istari
Reply #10 Thursday, December 11, 2003 7:20 PM
Suggest emailing [email protected]. With all the server problems they've had there may be a hikcup there.

Cyberjack
Reply #11 Friday, December 12, 2003 1:44 PM
I have emailed support and got this:

"Currently our system does not automatically extend your subscription end date when purchasing multiple subscriptions. It's just something that we have not put into place yet because the original 2 year subscription has not ended yet. But this is something that we will be doing soon.

But just to correct your situation I have manually corrected your end and the next time you logon you should see the new expiration date."

So my subscriber expires 10 december 2009
Are I nice or what

Thanks Guys!!

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