Not Allowed to download my own IconPackages ?
Sad really
Monday, April 3, 2023 by AceMatrix | Discussion: WinCustomize Talk
I find it very discouraging that I'm not allowed to download my own Art. I'm not going to elaborate further , I'll just leave it at that.
-- Ace --
Reply #3 Friday, April 14, 2023 7:38 PM
So....I was wondering what is the appropriate wait time to get an answer to this issue, or am I just not allowed access ..... period ?
-- Ace --
Reply #4 Friday, April 14, 2023 8:44 PM
I asked them again.
Thank you,
Basj,
Stardock Community Assistant
Reply #5 Saturday, April 15, 2023 9:50 AM
I find it very discouraging that I'm not allowed to download my own Art. I'm not going to elaborate further , I'll just leave it at that.
-- Ace --
I guess I am confused, Ace. You want to get packages from us because you no longer have them yourself?
Sean Drohan
Stardock Product Lifecycle Manager
Reply #6 Saturday, April 15, 2023 9:21 PM
I find it very discouraging that I'm not allowed to download my own Art. I'm not going to elaborate further , I'll just leave it at that.
-- Ace --
I guess I am confused, Ace. You want to get packages from us because you no longer have them yourself?
Sean Drohan
Stardock Product Lifecycle Manager
You're missing the point completely. Not only have you terminated my ability to download ANYTHING from the site , but also blocked access to my own property that I kindly and freely uploaded to the site. All this after 13 years.
-- Ace --
Reply #7 Monday, April 17, 2023 12:10 PM
You're missing the point completely. Not only have you terminated my ability to download ANYTHING from the site , but also blocked access to my own property that I kindly and freely uploaded to the site. All this after 13 years.
-- Ace --
Then help me, Ace, as I don't know what you are talking about. What could you do before that you can't now because of something you think we did? What, that you do not already have, are we preventing you from getting? Do you have other accounts here at Stardock? If so, what are they?
Sean Drohan
Stardock Product Lifecycle Manager
Reply #8 Monday, April 17, 2023 12:17 PM
Ace...I've seen this before. Usually, it's a glitch that can be reset. Do you have an active subscription to WC? Did you get a pop-up saying you've reached your download limit?
Reply #9 Monday, April 17, 2023 12:18 PM
If I may come with an assumption:
If it's so that you (AceMatrix) no longer have an active subscription to Object Desktop or any other product and don't have a sub to Wincustomize.com, then I believe it's normal that you have a download limit at WC, even though you may have contributed with many valued submissions there.
Just a thought...
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Reply #1 Monday, April 3, 2023 9:40 PM
Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant